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[Closed] WIggle and website order"technical issue"

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Posts: 3149
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Topic starter
 

Got any advice?
I have used £70 of vouchers from a lovely leaving gift from work on an order yesterday. Even signed up to Wiggle+. Email says technical issue with a few orders, we will refund.

My issue is that I destroyed the vouchers after using them and seeing order gone through. 🙁

I was £5 over from vouchers, so I would imagine I get £5 back.


 
Posted : 19/07/2021 5:40 pm
Posts: 24498
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Have you tried to talk to wiggle, I'm sure they can sort it.


 
Posted : 19/07/2021 6:45 pm
Posts: 953
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I'd imagine they'll give you gift vouchers back, but as has been said drop them a note.


 
Posted : 19/07/2021 6:48 pm
Posts: 1725
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Why don't you wait and see what happens and then deal with the outcome?


 
Posted : 19/07/2021 7:15 pm
Posts: 3149
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Topic starter
 

You are right theginger one and previous posters contact made and I await the outcome.


 
Posted : 19/07/2021 7:34 pm
Posts: 3149
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Topic starter
 

pleased to report Wiggle sorted it all out within 24 hours, bravo.


 
Posted : 20/07/2021 9:59 am
Posts: 953
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At least you didn't get to the stage of Hermes just sitting on your parcel for a few days.


 
Posted : 20/07/2021 11:52 am

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