What E Bike?
 

  You don't need to be an 'investor' to invest in Singletrack: 6 days left: 95% of target - Find out more

[Closed] What E Bike?

72 Posts
42 Users
0 Reactions
287 Views
Posts: 8
Free Member
Topic starter
 

Considering an E Bike having been out of the game for a long time. Had a go on a Merida one recently and the chain snapped on the damn thing.

What are you experiences and are they all on air?

I preferred coil back in the day but has air improved?

Advice please.


 
Posted : 24/02/2021 10:03 pm
Posts: 5164
Free Member
 

Airs improved, but tends to be around the shock that frames are designed around, some are designed to match the nature of air/coil.

Biggest tips for any ebike purchase is to buy as local as you can, you can get seduced by long distance deals, but locally purchased, especially from specialists who also fix ebikes is worth it for back up.

I wouldn't get too annoyed about the chain breaking, mechanicals happen, i had 3 of them today on a ride, including broken spokes, you just have to work out ways of working with the bike, there are loads to choose from nowadays, can't think of any that aren't good and do the job, Merida are very nice, but at this stage you have Cube, Focus, Specialized, Giant, Trek, etc, etc, all doing them, and getting their game together with making good ebikes, go test a few, work out what you're after then see what offers are around.


 
Posted : 24/02/2021 10:21 pm
Posts: 4656
Full Member
 

preferred coil back in the day but has air improved?

You’re going to have to give us a date (and a style of bike) for ‘the day’ because that will affect the answer hugely.


 
Posted : 24/02/2021 10:25 pm
Posts: 5042
Free Member
 

I have 1, so does my wife.
They are great, they make you feel like you are fit again.
I would echo the advice above, about buying local.
They are more complex than a regular bike and if you need dealer support that’s going to be time consuming, at best.
Our bikes have done a combined 2500 miles or so with no problem of any kind.
I’ve snapped a couple of chains, but I’ve done that on normal bikes too.
Don’t get hung up on weight, unless you’re planning extended hike a bike sessions.
Both of ours are cube, bosch motors.


 
Posted : 25/02/2021 12:26 am
Posts: 0
Free Member
 

Whatever you do make sure you buy it new, from a dealer. Most of the ones I've seen have had issues with either the battery or the motor so make sure the warranty cover is good.


 
Posted : 25/02/2021 7:01 am
Posts: 15907
Free Member
 

Just started looking myself.

Everyone says that bikes are brilliant, and the extra weight isn’t really an issue.

But then every single review I’ve watched so far on the Orbea Rise has said how much better it’s is for not weighing as much as any other ebike, whilst riding and even just putting in the car !


 
Posted : 25/02/2021 7:17 am
Posts: 5055
Free Member
 

But then every single review I’ve watched so far on the Orbea Rise has said how much better it’s is for not weighing as much as any other ebike, whilst riding and even just putting in the car !

And to +1 buy local from a dealer, the two that my local dealer had sold were sat in his workshop a week or two back wait for warrantied motors...


 
Posted : 25/02/2021 7:32 am
Posts: 138
Full Member
 

My wife has a Scott E- something or other (aspect, I think). Brilliant for s lot of things, a bit clumsy on fiddly single track. And of course the weight "doesn't matter". Until you get to the CC footbridge, or a locked 6 foot gate on the Alvie estate!


 
Posted : 25/02/2021 8:48 am
Posts: 569
Free Member
 

Defo buy close to home,Have two mates who bought Giant E-trance and E-Reign and both had nothing but hassle with the bikes not powering up,Switching off in wet weather,Which isn’t helpful living in Scotland
Both had to return to Rutland a few times and got messed about,Both now have had either refund or replacement as bike not for for purpose
My mate has the Focus Jam2 and he’s just put coil on it,he rides big jumps and comes from DH so likes the plushness
I ride an Orbea wild FS and the top end model comes with Coil on the rear


 
Posted : 25/02/2021 9:04 am
Posts: 14595
Free Member
 

What they all said above, their brilliant but ALL of them are unreliable to an extent, ignore anyone telling one is better than the other, as they can all fail (spesch/ brose/shimano/yamaha/bosch) and do. So again buy local is the best advise, as I waited 8 weeks for a mail order repair, I won't be doing that again in a hurry.
All of that sounds very off-putting and yes if you are expecting a product that is 100% reliable and will never fails, go back to walking...
That said, there are loads of us here clocking up 1000's of miles on these unreliable pieces of junk.
To me it's made cycles good again, I've done loads of feet of descending I'd never have done on a manual, climbing is now a challenge (not a drudge) & I'm riding more with friends who were never going to get decently cycle fit, in places we would never have imagined before.
I thoroughly recommend e-bikes & am having loads of fun on mine

To give you a more specific recommendation, you need to tell us either what your local e-bike dealer sells, or if you going to consider the saving that can be had from mailorder.


 
Posted : 25/02/2021 9:06 am
Posts: 17187
Full Member
 

as per all above around buy from a local shop who have good warranty backup. On the bike selection, have a think about what type of riding you will be doing. I am more of an xc, out in the hills type rider, rather than anything gnarly or overly technical. I had an Orbea Wild FS, but in honesty it was too much bike for me. I now have a Spesh Levo SL and it is much better for the riding I do, with the added benefit of being light and easy to lift over gates 🙂


 
Posted : 25/02/2021 9:15 am
Posts: 4588
Free Member
 

They're great, I see it as my own uplift service, allows more downhill for any given amount of effort uphill.

However they can be unreliable, mines (orbea wild fs) is currently in the shop awaiting a new motor after 550 miles. Looks like bosch have run out of motors in the UK so its being shipped from germany which is proving a bit slow. If this (motor failing after 550 miles) ends up being a regular occurrence I'll be ditching it - but as said there are people who manage thousands of trouble free miles, so hopefully this is just a one off (yeah right!)


 
Posted : 25/02/2021 9:30 am
Posts: 8750
Full Member
 

They’re great, I see it as my own uplift service, allows more downhill for any given amount of effort uphill.

That's why I want one. I'm an ex-downhiller and reluctant pedaller. All I want to do is ride tech DH runs all day long but it's horribly draining under your own steam.

I had a blast on a new 2021 Kenevo the other day. It belongs to someone local to me so I just went for a blast around the very hilly streets of Sheffield and for such a tank it feels absolutely weightless when you're on the move. Sadly it's about the same price as a Ducati Scrambler and it's guaranteed to break down.

I'll definitely have one in a couple of years.


 
Posted : 25/02/2021 9:45 am
Posts: 13942
Full Member
 

“it’s guaranteed to break down”

I’d love to see some actual data on this. I know I rarely say anything in ebike reliability threads because I don’t want to jinx my over two year old Levo. Obviously if I’d had problems I’d be moaning all over the place.

Anecdotal evidence is rarely worth the paper it isn’t written on.


 
Posted : 25/02/2021 9:53 am
Posts: 8750
Full Member
 

I live next to a Specialized dealer and I'm on speaking terms with the mechanics, does that help? It's a constant cycle of replacement motors, sensors and various bit of electrogubbins. And with the supply chain being what it currently is it's even less fun than usual.

From their 'anecdotal evidence' Specialized motors break more often than Bosch or Shimano.


 
Posted : 25/02/2021 10:03 am
Posts: 15907
Free Member
 

Sadly it’s about the same price as a Ducati Scrambler

This is what pains me. I have seen some stunning looking e Motocross bikes in the local quarry that look amazing and much better engineered than ebikes costing the same/less than ebikes


 
Posted : 25/02/2021 10:11 am
Posts: 14595
Free Member
 

from their ‘anecdotal evidence’ Specialized motors break more often than Bosch or Shimano.

With what ratio of sales? As spesch e-bike sales seeming out weigh all the other manufacturers put together (that's anecdotal too..), if were gong to start suggest one is more reliable than the other....
Either way I've managed to do 4.5K miles on my ebikes, and the short times it been out of use, was annoying but not world ending (but then I did keep my old e-bike)


 
Posted : 25/02/2021 10:19 am
Posts: 8750
Full Member
 

Well I'm not dropping in to ask them for a spreadsheet so I'll just take their word for it. For what it's worth if I was buying one I'd still go with a Specialized because the Kenevo is exactly what I want from an e-bike.

This is what pains me. I have seen some stunning looking e Motocross bikes in the local quarry that look amazing and much better engineered than ebikes costing the same/less than ebikes

Yeah, there's more and more of those things hitting the market and they look amazing. The problem is they're illegal to use almost everywhere and we live on a claustrophobic prison island full of angry curtain twitchers.


 
Posted : 25/02/2021 10:26 am
Posts: 5042
Free Member
 

I’d be interested in actual data too tbh.
My anecdotal evidence would be, virtually all Ebikes worldwide are bosch powered and hardly ever break down. Based on the fact that my mate owns the lbs and sells cubes, he says hardly any of them cause problems.
Which is the opposite to what you find online.


 
Posted : 25/02/2021 10:29 am
Posts: 14595
Free Member
 

😉

Well I’m not dropping in to ask them for a spreadsheet

TBH I wish someone would, as it made up stats anecdotal otherwise, now if only there was a magazine/journalist that could do a super useful investigative story like that?


 
Posted : 25/02/2021 10:49 am
Posts: 5222
Free Member
 

I did 2500 miles on a Trek Powerfly with the old Gen 2 Bosch motor and needed 3 new ones in that time. I've got 1900 miles on my Rail with the Gen 4 Bosch motor and the only issue I've had was a false tampering detected error which was fixed with a software update. The Gen 4 does appear to much more reliable than the Gen 2.
My mate's Levo shat itself at the weekend. Again. It's already had the upgraded motor that's supposed to have stopped the belt issues. In fact, every single person I regularly ride with who owns a Levo or Kenevo has had at least one motor fail. plus power cable and TCU issues. The only one of our group who hasn't had a failure rides a Canyon with the Shimano e8000 motor but he's only done about 500 miles in the last 2 years...
The Levo may well be the best selling model of eeb, but the Bosch motor is used by far more manufacturers and I'd expect that one to be the most prolific.


 
Posted : 25/02/2021 10:50 am
Posts: 5222
Free Member
 

The manufacturers will never release failure stats unfortunately, which is a shame as it would help people make an informed decision.

Just wait until you find out that your "new" motor is a refurb...


 
Posted : 25/02/2021 10:53 am
Posts: 1505
Full Member
 

ive had the itch a few times. i have it again at the moment. in the past a borrow or demo has scratched my itch and the novelty is gone after a weekend...

however if i were in the market, the new Marin is the only one that had turned my head. looks like a beast! comes with coil shock and a decent spec. competitively priced too. failing that maybe the new Spectral?


 
Posted : 25/02/2021 11:12 am
Posts: 8750
Full Member
 

The Levo may well be the best selling model of eeb, but the Bosch motor is used by far more manufacturers and I’d expect that one to be the most prolific.

That's pretty much what I've heard from the people who spend all day fixing them and trying to chase parts. I said it's a Specialized dealer but they also sell Cube, Focus, Trek, Ghost etc...

I'm not sure what proportions of each brand they sell but they currently have more issues with Spesh motors than anything else I believe.


 
Posted : 25/02/2021 11:15 am
Posts: 6690
Free Member
 

I wish magazines would chase this up too.

Most manufacturers seem to be chasing higher power outputs and/or lighter bikes, rather than making sure stuff can be fixed easily or maintained.

If a Shimano motor fails outside warranty (which is only 2 years) its off to landfill and you've got to fork out 800+ quid for another one or ditch the entire frame because it's built around the motor.


 
Posted : 25/02/2021 11:25 am
Posts: 0
Free Member
 

I ride with 3 other ebikers. Out of us 4 we've had 3 motor failures
Bosch Gen 4 - Failed after 600 miles (along with quite a few other electrical gremlins)
Shimano EP8 - Failed after 100 miles
Shimano E8000 - Failed after 200 miles, replacement motor now on 1500ish miles with no other issues

The other E8000 owner hasn't had any issues at all and is probably 2000 miles in (their motor is quite whiney sounding now though).

Love riding them but it's always a worry when you park up wondering if it's going to turn on or not...


 
Posted : 25/02/2021 11:50 am
Posts: 9135
Full Member
 

Spotted this last week, Marin it appears are opting for coil.

Took me a while to find this, for the life of me i couldnt remember which company.
They've also decided in their infinite wisdom to opt for a 27.5"/29" wheel set up.

https://www.marinbikes.com/gb/bikes/alpine-trail-e1 - £4295
And
https://www.marinbikes.com/gb/bikes/2021-alpine-trail-e2 - £5695


 
Posted : 25/02/2021 12:10 pm
Posts: 2387
Full Member
 

I suspect that adding a motor of any kind just adds something else on your bike to go wrong. The nicest e bike I have ridden to date is the Canyon Spectral ON. It felt much more akin to a normal bike than any other I have ridden. The Giant E Reign I had on test was faultless from a motor perspective and offered some proper range performance. However, the motor was very low slung and the bike suffered from regular ground contact, even on sets of stairs. It was VERY heavy too. It just wasn't the bike for me.

I've tried a few Specialized and other than the Levo SL, I was a bit underwhelmed. The Orbea was fine but again it didn't inspire me to want to buy one. The Scott I rode for a feature was a hefty old thing although I gather that the latest models are a darn sight better to ride. The Santa Cruz Heckler too didn't really impress me either although that could be as much to do with it being 650 and not a 29er. It was also eye wateringly expensive when compared to what else is out there which would put me off (well that and I have owned a few Santa Cruz in my time and broke them all).

The advice about buying local is sound. It is good to have a shop you can walk into if and when the inevitable problem arises.

Your best bet is to test ride as many as you can they buy the one you like to ride the most. Personally, I still prefer a normal bike (well in so far as a 5 inch tyre behemoth can be considered normal!) but can easily see the attraction of an e bike.

Cheers

Sanny


 
Posted : 25/02/2021 12:37 pm
Posts: 2387
Full Member
 

Oh and plan for your drivetrain wearing out that bit faster than you are used to. The chain on the Giant I had was more than 75% worn within a couple of months of getting it. Eek!


 
Posted : 25/02/2021 12:38 pm
Posts: 4588
Free Member
 

heres a bosch gen4 with some water in it.

https://www.emtbforums.com/community/threads/bosch-gen-4-error-code-550.13197/#post-270044


 
Posted : 25/02/2021 12:48 pm
Posts: 10539
Full Member
 

There's a chap in the Classifieds selling 2 of the 3 2020 Specialized S-Works Levo SLs he bought....


 
Posted : 25/02/2021 12:51 pm
 LMT
Posts: 543
Free Member
 

As others have said dealer is key and that there good, my local Trek dealer isn’t too good, but I got my bike from Blazing Bikes who are awesome! They delivered the bike to home and the issues I’ve had they have offered to fix there and then when I got there, about 40 mile drive from home so still localish...

I’ve got a Trek Rail and I love it! It’s such a well planted good bike, yes it’s a fitness replacement as I found out earlier when I took my stumpy out instead of the ebike poor legs..

The issues I’ve had are the front chainring locking bolt came off, currently there isn’t a tool you can buy so it had to go back to the dealer.

The software updates you can’t do yourself while the speshi levo I’ve been told you can? Other than that it’s a great bike you have to plan an ebike ride unless you keep the battery fully charged. Mine sits at 20% unless I’m going out then charge it day before but like today an impulse ride I can’t use it as it’s not charged.


 
Posted : 25/02/2021 1:00 pm
Posts: 1489
Full Member
 

There’s a chap in the Classifieds selling 2 of the 3 2020 Specialized S-Works Levo SLs he bought….

I saw that - a little odd, or way more money than sense!


 
Posted : 25/02/2021 1:01 pm
 nuke
Posts: 5763
Full Member
 

I saw that – a little odd, or way more money than sense!

Well it seems like there was a plan...

 Selling these 2 was meant to reduce the outlay on mine slightly and allow me to justify it all to myself.

Wonder what he paid for all 3? 😳


 
Posted : 25/02/2021 1:05 pm
Posts: 15907
Free Member
 

Just checked on Orbea website, I can get an Orbea Rise in..... November 21 🤷‍♂️

Like all things bikes these days perhaps it’s a case of getting hold of anything is an achievement


 
Posted : 25/02/2021 1:32 pm
Posts: 0
Free Member
 

Ahhh! As a proper cyclist 😉, it's a real tonic to hear how much hassle these ebikes are causing people. Maybe they won't take over the world as predicted? Maybe they'll all end up as useless piles of junk, cluttering up sheds and garages? One can but hope.


 
Posted : 25/02/2021 1:32 pm
Posts: 437
Free Member
 

Definitely make sure you can get the electrics repaired locally but that doesn’t mean you have to buy local. The Bosch CX has failed on my Orbea after 1200 miles. I bought from a dealer 160 miles away as there was no other stock around at the time and that was the bike I wanted. I checked I had Bosch service centres fairly locally. That said the dealer, who have been great, asked if I was happy to drop the motor out and they would arrange collection (which was fine by me) but my lBS/Bosch service centre have been great and are sorting it out. Gutted to hear of delivery problems as I am getting very bad withdrawals from my crack-bike.


 
Posted : 25/02/2021 1:33 pm
Posts: 6690
Free Member
 

Maybe they’ll all end up as useless piles of junk, cluttering up sheds and garages?

It's a pity no-one makes a gearbox to fit in the motor mounting points, like those Pinion ones.


 
Posted : 25/02/2021 3:03 pm
Posts: 5222
Free Member
 

@LMT

The issues I’ve had are the front chainring locking bolt came off, currently there isn’t a tool you can buy so it had to go back to the dealer.

Here you go; https://www.tritoncycles.co.uk/tools-c10/workshop-tools-c129/shimano-isis-compatible-8-pin-bb-tool-p4991/s11512


 
Posted : 25/02/2021 4:01 pm
 LMT
Posts: 543
Free Member
 

Many thanks! Pre-ordered, I’m hoping it won’t need it again as it’s been good since but always handy to have!


 
Posted : 25/02/2021 4:05 pm
Posts: 5177
Full Member
 

Shocking failure rates. I was thinking of electrifying my cargo bike, that would've been with a bafang motor. The above really puts me off! Cheaper motor but presume corresponding drop in potential robustness and reliability


 
Posted : 25/02/2021 4:29 pm
Posts: 563
Free Member
 

Well I've had 18 months of gen1 and gen2 kenevo. Neither failed in that time, but if the motor did pack up Berkshire bikes fit a replacement whilst you wait.
Personally I wouldn't buy any other brand unless the dealer could fix it straightaway.


 
Posted : 25/02/2021 8:18 pm
Posts: 1113
Full Member
 

I have a Whyte e180, it has a coil rear shock and it is the best bike I have ever riden, disregarding the motor attached to it, it descends better and is more playful than my Yeti sb6, handles just as much rough stuff as my old commencal dhv3.

I love it.

But, it's no good if you don't have mates who ride electric, it's not fair on either party really, OK once in a while to mix but not ideal


 
Posted : 25/02/2021 8:23 pm
Posts: 5222
Free Member
 

if the motor did pack up Berkshire bikes fit a replacement whilst you wait.
Personally I wouldn’t buy any other brand unless the dealer could fix it straightaway.

That's great if you live near Berkshire Cycles but it's important to note that they are the exception, not the rule. My mate's Levo is currently at Raceco (another "Turbo" flagship store) and he's been quoted a week turn around which is still pretty good but it does mean we're on the road bikes this weekend.


 
Posted : 25/02/2021 8:27 pm
Posts: 2091
Full Member
 

I’ve recently (since the end of last year) been riding a Rocky Mountain Altitude Powerplay A70, which I bought s/h from the classifieds here.
I’d never ridden an e-bike before but always fancied one of them since they were first announced. Probably because I like stuff that’s a bit different and anyway, I have a soft spot for RM.
It would be that or the Liteville 301CE but I don’t have £8000....

I have to say that I’m loving it, technical climbing is an eye-opener (and I don’t think that I was a bad technical climber on a normal bike). It’s not exactly low maintenance, in that you have a fairly convoluted drivetrain, but I don’t mind a bit of fettling and at least most stuff is user-servicable and the info to do so is freely available.

There doesn’t seem to be any great love for them though, not in Britain anyway, not that I care about that - you could say the same for Liteville....


 
Posted : 25/02/2021 8:53 pm
Posts: 56
Free Member
 

have an orbea rise m10 and i love it. first e-bike and i'm just praying that its reliable. i won't sell my analogue bike until that is proved


 
Posted : 26/02/2021 5:33 am
Posts: 728
Free Member
 

The Bosch's are by my journo friends still considered by far the most reliable, and probably the best motor/battery on the market, let down by the worst UI.

Mine certainly gets used and abused; I hose it down & i've had a couple of issues where it wouldn't want to turn on, one of which I took it to the local dealer to sort, the second time I unplugged everything & put the motor next to a heater & dehumidifer, cleaned up the connectors & put some contact spray on them & it's been good to go since.

The problem I would say with the Bosch is the wiring/plug arrangement is low down & with the bashguard under the motor (trek Rail) it becomes a haven for mud/loam & ends up staying wet/damp in the winter, unless you take it off after every single ride. I just clean it out every few weeks now.

I wouldn't be without my non eeb anyway so I can just ride that if it properly sh*ts itself.


 
Posted : 26/02/2021 9:13 am
Posts: 4588
Free Member
 

The problem I would say with the Bosch is the wiring/plug arrangement is low down & with the bashguard under the motor (trek Rail) it becomes a haven for mud/loam & ends up staying wet/damp in the winter, unless you take it off after every single ride. I just clean it out every few weeks now

When I get my bike back with a new bosch motor I'm going to put some moto foam in between the motor and the bashguard to prevent mud and damp from accumulating around the connections etc. Hopefully this will prevent a lot of the mud from accumulating in that area.

Will also spray the area with some silicone based spray to try and keep the moisture at bay.


 
Posted : 26/02/2021 9:24 am
Posts: 2571
Full Member
 

Dielectric grease in the connectors will keep the moisture out.

Rail 9 ordered, based on all the reviews, not quite as slack as the G1, least its got a decent reach and chainstay length. No need to sit in a sweaty uplift bus anymore!


 
Posted : 26/02/2021 11:58 am
Posts: 17915
Full Member
 

When I get my bike back with a new bosch motor I’m going to put some moto foam in between the motor and the bashguard to prevent mud and damp from accumulating around the connections etc.

I had thought about this, but wondering if motor cooling might be compromised. 🤔
Presumably it's not completely sealed for a reason.

No need to sit in a sweaty uplift bus anymore!

This would be great. Not sure if all venues allow self uplift yet though. Pretty sure Revs don't, even though they had a video with Veronique Sandler, Matt Jones and Chris Smith riding up..


 
Posted : 26/02/2021 12:18 pm
Posts: 4588
Free Member
 

I had thought about this, but wondering if motor cooling might be compromised. 🤔
Presumably it’s not completely sealed for a reason.

I figure that the moto foam cant be worse for keeping the heat in than all the mud that's usually caked onto it 😉

Will try it and see.


 
Posted : 26/02/2021 1:03 pm
Posts: 0
Free Member
 

Buy local, I’m on my 4th ebike with bosch motors now gen4. No problems so far and 2 of my older ones are still with friends. I did have a new Levo last year and it had 2 motors in 6 weeks so was rejected.
Never jet wash them which I’m sure is part of the issue with a lot of failures, when riding don’t change gear under load and one gear at a time. Change chain every 300-500 miles and cassette 600-1000 miles. I use basic GX cassettes and cheap 1130 chains.
The big thing for me though is keeping them away from the jet wash 👍


 
Posted : 26/02/2021 7:53 pm
Posts: 2091
Full Member
 

My thinking is that e-bikes reward someone who has a little bit of mechanical (and electrical) empathy and capability. As I said before, I’m not averse to fettling, in just the same way that if you have a car or van you have to accept that you’ll have to change oil and filters, check brake and power steering fluid, replace the odd sensor occasionally, etc..
Or does everybody pay someone else to do all this nowadays?
Yes, my Altitude Powerplay does potentially have more to check/replace/repair than, say, my singlespeed does but so does any trials or enduro m/cycle. There’s no such thing as a free ride, basically.

I don’t really believe that you can replace the sense of satisfaction to be gained from believing that you’ve prepped something as well as possible. Proper planned preparation prevents piss poor performance (or whatever they say...).

Anyway, the Altitude is a superb bike, in my opinion - ultra natural power transfer with zero lag or run-on (which is what you want in technical situations), descends as well or better than anything that I’ve ridden (for my type of riding), 108Nm torque (mappable up another 10% (if you have the Mountain Tuning Tool) - like I said before, if you like nadgery, steep technical climbing and descending I honestly think that it’s a gem.
Tuneable geometry with the Ride 9 flip chip (like the normal Altitude).
It has some sort of “character”, whatever that is.....
I’ve had great support from Zero Bikes too, btw.


 
Posted : 26/02/2021 8:41 pm
Posts: 0
Free Member
 

With regards to motor reliability, we've had 4 Bosch ebikes.

Gen 2: 6500km no faults
Gen 2: 7500km replaced after around 500km as failed following a muddy ride and excessive wash, 2nd motor no faults
Gen 4: 2500km no faults
Gen 4: 1500km no faults

Following the failure of the motor after washing it, we decided washing it was bad, so we don't (we generally avoid muddy rides too, but we can as we don't live in the UK). We also decided buying local was definitely best just in case something went wrong.

Would be interesting to see motor failure rates in UK, compared to drier places.


 
Posted : 28/02/2021 8:34 am
Posts: 14595
Free Member
 

@Andy-r The RockyMountain bikes looks really interesting, but as they don’t seemingly do any media (I know Pinned tv have been given bikes lately, but there hardly a huge channel) they simply dropped off the radar for me. I’ve seen the EMB rider reviews on YT, but not having a local dealer, (zero bike is vaguely close but seemingly only online sales) is simply very off putting. I might be capable with my bike maintenance, but I would’t touch my car electrics, so why would I mess with my bikes?


 
Posted : 28/02/2021 8:58 am
Posts: 13942
Full Member
 

I don’t treat my ebike any different from previous full-sus bikes. Only difference in maintenance is that I have to replace chains and cassettes a lot more often (commuting really eats them).

However, I’ve never jet washed a bike and I’ve probably waved a hose vaguely near my Levo about three times in two years, and I’m not someone who avoids wet and muddy rides! I just think you shouldn’t be putting more water near a bike unless you have to, mud doesn’t kill bearings, water does.

I was talking to my LBS owner about this and he blames most ebike faults on jet washing.


 
Posted : 28/02/2021 9:15 am
Posts: 4588
Free Member
 

I never jet washed mine, but I did use a hose.

I will be extra careful when washing mine when the new motor is fitted, will avoid hosing the motor area.


 
Posted : 28/02/2021 9:20 am
Posts: 5222
Free Member
 

My motor history, all Bosch;
Gen 2 350 miles, 950 miles, 900 miles. Never jetwashed but I do use a hose.
Gen 4 currently at 1900ish miles no issues.
My Mate's Levo is on it's third motor after 2962KM. Another mate's Gen 1 Kenevo had a new motor at 600ish KM. Yet another mate's 2019 Levo has had about 5 motors, my favourite was the first replacement after Spesh allegedly fixed the belt issue that lasted 2 rides and then failed 1 mile into the third. He's just reported that either his battery or TCU has shit the bed this weekend. He won't be buying another.

Change chain every 300-500 miles and cassette 600-1000 miles.

Ouch, sounds expensive. I'm still on the original chain and cassette on my Rail, albeit with 2 quick links after the chain snapped at 1816 miles. I'll change it once we're allowed out to play properly.


 
Posted : 28/02/2021 10:23 am
Posts: 265
Full Member
 

Maybe a market for motor covers whilst washing the bike? I have washed my Trek Rail a fair few times, only with a Hydroshot or hose. Hydroshot no where near the motor or remote unit, but hose has been close enough. I always shake and bounce bike to remove excess water. Hundreds of miles so far and ok, not been out on it as much as I'd like.


 
Posted : 28/02/2021 2:53 pm
Posts: 437
Free Member
 

For anyone in the same position, turnaround on a new Bosch CX for my Orbea has been 11 days from taking it in to collecting it. Bike now sorted and pretty painless.


 
Posted : 02/03/2021 1:26 pm
Posts: 4588
Free Member
 

For anyone in the same position, turnaround on a new Bosch CX for my Orbea has been 11 days from taking it in to collecting it. Bike now sorted and pretty painless.

took about 2 weeks for mine to get a new motor- collecting it tonight.

whilst I wouldnt call the motor failing after 550 miles painless, the bosch warranty process (via a different dealer than the one I bought the bike from) has been smooth and painless.


 
Posted : 02/03/2021 1:40 pm
Posts: 0
Free Member
 

Id be tempted to buy an EBike as they do offer a completely different experience however, there's just too many stories like these all over the place. Until their reliability is better, it's an expensive and risky game once the warranty goes. Running costs are high enough without having to replace motors.


 
Posted : 04/03/2021 10:45 pm
Posts: 749
Free Member
 

Just for balance, I had a 2019 YT decoy for around 1000 miles and just over a year. No problems whatsoever with it, totally reliable in all conditions including utter filth on the chase and dusty, dry at eastridge.


 
Posted : 04/03/2021 11:16 pm
Posts: 3296
Full Member
 

My Bosch motor has had no issues so far after 1200 miles. I don't ride in deep mud but I did have a full submersion of the drive train after an encounter with a very deep icy puddle that I lost. That was about 250 miles ago. I never jet wash b,ut my bike is scrupulously clean - I clean it after every ride in the winter, with a hose. I avoid the area where the bottom bracket seals are as I reckon that is where water is most likely to get in. I do wash the casing though - perhaps I had better stop doing that.

I would be very interested to know the failure rate though. I wonder if it's washing or riding style/conditions or build quality that kills the motors.

Does this site have the facility to do a poll I wonder. Mods?


 
Posted : 05/03/2021 7:01 am
Posts: 9135
Full Member
 

Would it be possible to tape over the joins for the motor cover at least partly to prevent water ingress. OK theres likely venting for air, but water running down the underside of the up tube(down tube 😉 ) contacting the edges of the case or where the cover meets the frame 😕
Just to minimize areas that moisture can enter, even covering over the electrical charging plug, a small piece of duct tape is no price and easy to replace, but it would stop any water from getting in that route, and I doubt the snap back cover is 100% waterproof


 
Posted : 05/03/2021 7:16 am
Posts: 824
Free Member
 

Are the motors easily removable? If so manufacturers could offer a next day replacement service by post like amazon prime.

1) Motor brakes
2) Unbolt motor and disconnect.
3) Log into brokenebbmotor.com
4) Arrange courier pick up of broken motor
5) New motor arrives next day
6) Bolt on and ride.


 
Posted : 05/03/2021 7:17 am
Posts: 437
Free Member
 

I wonder if it’s washing or riding style/conditions or build quality that kills the motors.

If it’s any help, in a very small controlled trial of 2 Bosch CX motors (mine and Mrs Devbrix), same bike, ridden in same filthy conditions, washed and stored in the same way, mine failed and hers hasn’t.


 
Posted : 05/03/2021 7:19 am
Posts: 824
Free Member
 

Or even better sell bikes with a spare motor.


 
Posted : 05/03/2021 7:20 am
Posts: 4588
Free Member
 

Would it be possible to tape over the joins for the motor cover at least partly to prevent water ingress. OK theres likely venting for air, but water running down the underside of the up tube(down tube 😉 ) contacting the edges of the case or where the cover meets the frame 😕
Just to minimize areas that moisture can enter, even covering over the electrical charging plug, a small piece of duct tape is no price and easy to replace, but it would stop any water from getting in that route, and I doubt the snap back cover is 100% waterproof

I cant speak for other motor brands, but the latest bosch motor already has a rubber seal/gasket where the motor cover joins together , all the electrical connectors are fully waterproofed. But that still doesnt seem to stop water getting inside the casing in some instances, dont know whether its a QA issue when the motors are assembled or the way the motor is used, but devbrix tale above implies a QA issue.


 
Posted : 05/03/2021 8:59 am
Posts: 17915
Full Member
 

This is the older Bosch motor but it gives you an idea of how they're constructed.


 
Posted : 05/03/2021 9:08 am
Posts: 728
Free Member
 

Are the motors easily removable?

Yes - in the Bosch it's 6 bolts & and 4 connectors. They are a bit of a handful to remove and put back in, but it's not hard, just fiddly.

The challenge is if it's thrown up an error code as part of the failure - you need the Bosch software to reset it.


 
Posted : 05/03/2021 9:22 am
Posts: 2522
Free Member
 

@Sanny
How did you find the sizing on the Spectral? Going off the Canyon chart is shows me needing a small at 174cm height and 76cm inside leg - always ridden mediums in the past

Thanks


 
Posted : 06/03/2021 10:51 am
Posts: 2387
Full Member
 

1I am 6 foot 1 and just followed their sizing chart which suggested a large. It felt bob on when I rode it. Currently been riding one of their Spectrals in 29 flavour for a piece and it too is a large. They are German so when it comes to sizing they probably know their onions. Italian sizing however is a whole different ball game! Ha!Ha!


 
Posted : 06/03/2021 3:37 pm

6 DAYS LEFT
We are currently at 95% of our target!