VeloViewer and Star...
 

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[Closed] VeloViewer and Starred Segments issue

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Morning folks,

I've recently signed up to VeloViewer and occasionally view my "Starred" strava segments on it however in the last few days i've not been able to populate them.

Wondering if it's just me or a wider issue. If you go to Your Summary, scroll down to Segment Stats and then click on Starred (top right in that box). It used to display them all on the next page but I'm getting not anything on the next page.

Anyone having the same issue?

Cheers

James


 
Posted : 04/06/2020 9:49 am
Posts: 43345
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Do you pay for Strava? If not, no segment data is availabie now.


 
Posted : 04/06/2020 9:51 am
Posts: 827
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Topic starter
 

Yes I pay for strava


 
Posted : 04/06/2020 10:03 am
Posts: 8527
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It's a distinct possibility that Strava are stopping 3rd parties from using their data too, they did it with relive a while back.


 
Posted : 04/06/2020 10:11 am
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Wondering if it’s just me or a wider issue. If you go to Your Summary, scroll down to Segment Stats and then click on Starred (top right in that box). It used to display them all on the next page but I’m getting not anything on the next page.

Works here - I see a list of my starred segments. (Veloviewer and Strava paid subscriber)


 
Posted : 04/06/2020 10:16 am
Posts: 827
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Topic starter
 

VelowViewer are making it clear that there should be no changes for paid Strava users. Can anyone replicate my issue? I'm unsure if it's just me or not.

I need someone who is a paid strava user, with starred segments who uses velowviewer to see if they can see their starred segments.

EDIT - Thanks @daern


 
Posted : 04/06/2020 10:18 am
Posts: 4195
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Just tried and I am not getting anything either. Summary says 9 starred segments but click on it and it goes to a new tab but doesn't load them.


 
Posted : 04/06/2020 10:23 am
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Have you tried a "get everything" on the update tab?

Otherwise, drop Veloviewer a message - I'm sure they will help.


 
Posted : 04/06/2020 10:26 am
Posts: 827
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Topic starter
 

@daern yes i've tried updating everthing and logging out / in again etc. I've just noticed that in the segment section, you can add a filter for Starred segments which usually lets you chose Yes / No but i'm only given the No option. Strange!

I've messaged them directly


 
Posted : 04/06/2020 10:30 am
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Update: I did a "get everything" myself, and the starred segments list is now blank, so sounds like there's an issue here, either with them or (probably more likely) Strava.

Prior to this, I also had a "starred segments: yes/no" filter, but afterwards I only have the "no" option, the same you stated above.


 
Posted : 04/06/2020 10:32 am
Posts: 827
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Glad it's not just me then but appologies for breaking yours! I'll post their response here if / when they get back to me


 
Posted : 04/06/2020 10:39 am
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@r8jimbob88 Don't worry about it. Segment times are just a miserable reminder that I can't climb hills quickly any more. They won't be missed 🙂


 
Posted : 04/06/2020 10:46 am

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