[Closed] Unhappy with purchase from here.... what to do?

Have a look at his profile to see how often he is on? If he's on every day then I reckon 24 hours is reasonable to chase him again.

If what you paid for does not tally up with what you receive in person, I'd be pretty annoyed.

Did you see pictures before you paid? Did you ask many questions about the condition? They might consider the item 'in good condition' despite being made up of several other parts.

*everyone scurries off to look at rentons posting history so they can play 'guess the item'*

Like I said i dont want to say much as the chap hasnt replied yet.

I did see pics but they were configured for somthing else.

was told the part has done a few dry rides this summer.

6/10/11 ....16.20 ....The clock is ticking ,choose your weapon. 🙂

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please dont as im hoping there is a good explanation to it all and i dont want to upset the bloke or put his back up.

xiphon via email he told me he had the correct parts for it .

please dont as im hoping there is a good explanation to it all and i dont want to upset the bloke or put his back up.

hmm, good luck with that, folk on here love a good pitch fork session 😛

[i]via email he told me he had the correct parts for it . [/i]

but it's too late, really, why not just advertise it as what it is and deliver what's been paid for.

I ****ed up yesterday - I thought I had a spare pair of pads for a brake set I was selling but they turned out to be the wrong ones. I sent the buyer enough money to cover the new pads, not waited for him to query why they were missing.

please dont as im hoping there is a good explanation to it all and i dont want to upset the bloke or put his back up.

I'm sure this thread will help.

Im sure it wont but i feel ive paid top money for what i feel is not what ive paid for and im unhappy about it.

cheers

steve

Give the seller a chance to reply first, before getting his back up with this sort of thread.

point taken bigyinn

Update...

Ive had a reply and Im not really happy with it.

The chap is offering to sell me new parts for it ??

I feel i shouldnt have to

not sure what to do now

http://www.hmcourts-service.gov.uk/

😀

ok balls to it .....

I posted on here about having issues with chainset clearnace with the xtr cranks i was using.

Someone on here offered me aslx chainset that had "only had a few summer rides"

the pictures i got sent were with the chainset running a sigle ring so i asked if he had the rings for the chainset and i got told yes and they are in good condition.

on the strength of that i bought said chainset and it arrived this morning and it looked ok, however when i fitted it to the bike the middle chainring is catching the chain and not shifting very well and showing all the signs of being worn.

so i took the chainset off the bike and had another look and started to see that the rings didnt look right compaired to my mates slx chainset.

the middle ring is worn into sharks teeth and has a tooth missing and is not a slx chainring??

the other is not a slx chainring either?

ive emailed the chap who bought them off and his reply was they were fine last time he used them and then he offered to send me another used middle ring or sell me a new middle and outer ring.

surely as i bought a slx chainset it should have the correct chainrings fitted??

what do you think??

cheers

steve

Refund without doubt.

Im hoping the chap in question can post his side here too.

would it be fair to ask for the refund first and for the seller to cover the postage cost back?

How much did you pay?

Is the seller a regular, or just someone that browses the classifieds and sends emails to potential customers?

£55 for a slx chainset including postage

Oof. Chainrings.

One man's 'worn' is another mans 'got thousands of miles left'. Personally, I'd not buy chainrings second hand without a reasonable hi-res pic.

Since you've got the rings, why not post up some pictures and let the lynchin' posse decide?

😈

I can do that later as im stuck at work at the moment.

surely though if you buy a slx chainset that has only had a few summer rides and then you ask if the seller has got the chainrings for the chainset you would be expecting to get slx chainrings??

the ones fitted look like deore or perhaps even lower.

Again, personally, I'd never 'expect' anything secondhand. I'd check everything, and photos would have dealt with this, but I'm not a trusting person.

That said, you did ask if he had [i]the rings for the chainset[/i] and he said yes, so I'd be expecting SLX level rings too.

is it fair to expect a refund now before i send them back as ive got the inconvenience of trying to sort out another chainset

also who should cover the postage?

cheers

steve

There are no rules for this and its Buyer beware. Best you can do is ask the chap and see what he says.

I'm assuming if I could be bothered I could find out who the seller was by searching Rentons posts. Maybe the seller has seen that he's been outed now, without a chance to make good, so has thought why bother offering a refund now.

I'd not be best pleased if something I'd sold in good faith turned out duff and the buyer is starting threads about it on STW.

By the way. You once asked me to swap forks with you. So I photoed them. Told you about the scuffs and all the rest. Paid a fortune to have them posted to you when you were abroad in the army. Replied to your mails when they took two weeks to turn up and then waited another 3 weeks to get them back when you said they were broken and making knockout noises. You never posted your forks, as agreed until mine came.

I put the air back in the forks weeks later when I got round to mending the broken forks, guess what. They're fine. Still have them. Still fine. I wouldnt have liked to have got a hard time over it and I certainly never moaned about it

You certainly paid top dollar, I sold a brand new slx triple chainset for £55 on here a few weeks ago. goods should be priced to reflect the condition. hope you can resolve it.

Tut, treat as you expect to be treated and all that...

paulosoxo I never mentioned who it was i bought them off and it was only after i'd had a reply that i let on it was over a chainset.

admitidly i could have waited a bit longer before posting.

fwiw i vaguely rememebr your forks and was sure they were knocking when you sent them out to me.

I'd not be best pleased if something I'd sold in good faith turned out duff and the buyer is starting threads about it on STW.

Obviously I would be delighted to hear their side but £55 is quite a high price for SLX IMHO I think mine were not much more new when they first came out

The seller did offer me another used middle ring foc but also offered to sell me some new rings.

like i said i paid £55 which i though was top dollar for a slx chainset.

I have asked the seller to post on here but he hasnt as of yet.

Ive also suggested that he refund me half now and then the rest when the chainset reaches him and also to split the postage cost.

im bloody cursed with this bike its giving me nothing but trouble since i bought it.

fwiw i vaguely rememebr your forks and was sure they were knocking when you sent them out to me

They were probably knocking as they had no air in them, they're fine, even now.

Don't get me wrong, from your account the seller doesn't seem to be doing the right thing. I'd offer a refund or replacement ring without hesitation.

I'd have just waited a little while for the seller to come good first. That's all

point taken fella.

seller has agreed to refund half now and the rest when the cranks get back to him plus half the postage.

anyone got a cheap slx/xt chainset they want to sell with out a bottom bracket

awww a happy ending

anyone got a cheap slx/xt chainset they want to sell with out a bottom bracket

to a customer like you?!?! no chance 😉

renton - Member

point taken fella.

Ignore me, I'm in a bit of a huff today! Group hug? 🙂

renton - Member

seller has agreed to refund half now and the rest when the cranks get back to him plus half the postage.

Honestly? Seller's already proved himself untrustworthy, but has no reason to distrust you. Going half-and-half seems to me like a short route to ending up with no cranks and half as much money as you used to have. You didn't insist on half-and-half when he sent them to you presumably so why should you have to accept it now?

Thats pretty crap service, & a member to avoid in future.

If I sell something & the buyer isnt 100% happy I'll refund, no questions whatsoever. I wouldnt want it done to me so wouldnt do it to anyone else. I've been stung twice, once with some "2 - 3 rides only" tyres that were actually half worn, & some bars that were so badly damaged I binned them rather than risk them. I find younger sellers are worse, & if I get comunication that sounds like its some cocky kid the deal goes no further. Thankfully there are some absolute gents on here, when it comes to trading bits & pieces.

I sold some Hope brakes ages ago. Had an email after a few days, to say not happy, brakes are leaking. Now I knew they were fine when I took the from the bike, & I'd given them a really good check over. So I refunded the chap. Next day the payment arrives back with me again, & a somewhat humble note to say the leak was actually from the bleed hole when the bike was left upside down. 😳

yes i guess you are right but i got the impression he wasnt happy refunding me all the cash now.

Incidentally, got a set of Hone cranks, no rings though, if you're interested?

Why would you only accept a partial refund that's f'in pathetic ?
Maybe the seller should have only asked for half the money up front ?
Maybe you shouldn't expect things to be nearly new when they are used.
If you'd put me to the pitchfork on here I think you would be waiting quite a long time for your money back !

Hope you get it sorted tho 🙂

SLX are only £89 new inc postage from Merlin at the moment.