Third time lucky &a...
 

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[Closed] Third time lucky & Cracked frame warranty issue

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Well I have tried twice to ask if anyone has got a rocky mountain altitude and wanted some feedback, no replies...Is there anyone out there who has one ?

I also have the problem with a cracked frame, this particular model cracked after 18 months, the replacement frame has then failed in justover 2 years in the same place. The bike shop where I bought it no longer deals with this brand and says its upto the manufacturer if they replace or not and they have sent photos to distibutor over 2 weeks ago now, do they still have the responsibility under the sales of goods act to replace or refund as repair is out of the question....


 
Posted : 15/06/2009 8:24 pm
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The reason no one has one is that they're a very new bike and from what i've read not very good?


 
Posted : 15/06/2009 8:35 pm
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2 years on the replacement frame? You would have to prove that it was an inherent defect ie that it was a manufacturing fault - and even then you have still had the use of it for two years

Have a look on the link I put below - but your chances are low I would say


 
Posted : 15/06/2009 8:38 pm
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...although this review seems to rate it more then MBR (i think) did. Nice looking bikes though, nearly bought an ETS-X a couple of years back.

http://www.notubes.com/support_selecting.php


 
Posted : 15/06/2009 8:44 pm
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http://reviews.mtbr.com/blog/rocky-mountain-altitude-50-frameset-2009-review/

ignore last link!!!


 
Posted : 15/06/2009 8:46 pm
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To TandemJeremy

Well the frame is supposed to have a lifetime warranty I believe, thats why I bought one on the first place.


 
Posted : 15/06/2009 9:12 pm
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Well that is a warrenty issue to be taken up with the manufacturers or whoever provides the warrenty

Scarcat67 - Member

............do they still have the responsibility under the sales of goods act to replace or refund as repair is out of the question....

Is the question I answered

Responsibility under Sale of goods act and warrenty are different - altho folk on here muddle them up all the time


 
Posted : 15/06/2009 9:18 pm

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