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Wow^ posted instantly 😀
You might want to redirect www.singletrack.com/forum to the forum front page itself. It currently goes to a mostly empty page and the user has to click the forum tab on that to get to the actual forum page. Wouldn't be surprised if quite a few users have the old link as their route into the forum via browser shortcut and just assume it's down when that page doesn't load properly.
Tuesday Update;
Still battling with page cache and waiting for VIP support to step in and help.
For the tech minded here's a bit of detail on the issue.
Wordpress by default does not cache pages for logged in users. This is to allow for all the dynamic content to load instantly and for pages to update properly right after you post replies etc.
But forums are very heavy users of databases and so some form of caching needs to operate. Standard caching is a bit of a blunt intrument when it comes to the fine detail required of forums and that's why forums like this one (WPforo) have their own specific caching systems. This means we are running two caching systems for the site. VIP cache for the main site and WPForo cache for the forum. They are set, as far as we can all see, to not step on each other's toes. VIP cache is off completely for logged in users so all that should affect you when posting is the WPForo cache. But that's not working correctly as we all can see.
The baffling thing right now is that everything works fine on our preproduction (preprod) site.
Explanation: We have 3 versions of the site all running seperately. We have our sandbox site, preprod and live.
Sandbox is where we try stuff out and break things. Preprod is where we test things just before we put them live. Preprod is a literal copy of the live site. And infact yesterday we updated our preprod site from the live site to be absolutely sure that preprod and live were set up exactly the same. On preprod everything works fine. On live it doesn't. This is the problem and why we are involving tech support from Wordpress VIP (who are our website hosts).
Another line of attack we are working on in parallel is to set up our own specific forum cache rules using the cache tools we have on our server with the intention of replacing the built in forum cache system completely.
So, on we go with that.
Today it's just Anthony and me. Andy joins us tomorrow.
Thanks as ever for you patience.
And if anyone is passing by the Lloyds bank offices in London today, could you give them a middle finger as you walk by on my behalf.
Cheers
Mark
around a 15 minute delay on posts on other threads for me today - seems to be going in the right direction at least, hope you get it sorted soon team, must be creating havoc for you, and your business.
😀 😀 😀 😀 😀
I'm not moaning, i'm stating a fact that's it...
Thank the gods for that, we'd never have noticed an issue otherwise, what with it only being mentioned about a hundred times already, up to and including Mark saying several times over before work even started that it would take time to sort out.
Seriously dude, come on. WTF do you expect? They're in the middle of a massive migration of tens of millions of posts going back 15+ years, they've got a full-time and a part time developer and this is extraordinary work with a brand new system that they're having to learn, and whilst all this is going on they still have a day job to do in order to keep the lights on.
a platform that you've either outgrown or don't know how to manage.
A platform which has recently been moved to new hardware and is currently being migrated to new software. 🤷♂️
Don’t want to curse it but seems a little slicker this am.
A very inconsistent posting delay for me! I posted on two threads in quick succession in the Chat forum. One of them appeared immediately, and was followed up with replies from others pretty quickly. The other, posted perhaps a minute later, still hasn't shown up 15 mins later. Very odd.
Anyway, keep up the good work Mark & team
And if anyone is passing by the Lloyds bank offices in London today, could you give them a middle finger as you walk by on my behalf.
I've visited Lloyds of London. We did a tour back when I was in high school. It is a deeply odd building.
Lloyds of London is not Lloyds Bank
One is esoteric insurance the other is mostly consumer banking with a bit of pensions thrown in
After a couple of days away I'm Just testing to see what if any delay there is. Hitting 'add reply' at 11:58
After a couple of days away I'm Just testing to see what if any delay there is. Hitting 'add reply' at 11:58
That took 16 minutes to appear.
I know that adverts are an important revenue stream for you, but on the mobile site I'm seeing 5 large adverts (often more than one of the same) before you get to the first forum post. Not so on the desktop site.
Lloyds of London is the only customer I have where I will definitely go suited & booted. The top-hatted doormen will not let you in unless you are appropriately attired and keep a stash of ties behind the front desk for those not in compliance.
Lloyds bank are (or were) over the water possibly where the shard now is, but I think are now in the Gherkin.
Forum is running a whole load better Mark.
Off topic, I’m based from Lloyds and security has been ramped up due to the threat from protest groups. We are advised not to wear lanyards etc on display and keep a low profile. The toilets in there are also weird, apparently based on submarine toilets.
Seems to be faster to me
Oops try again
😀 😀 😀 😀 😀
Definitely as fast as a forum 20 years ago for me, including this very forum. Hopefully that’s one major issue gone.
Well I'm starting to get used to the new forum.
I can only imagine the turmoil caused to all of the poor buggers working on the move. Having worked on large scale live transitions I think you've done well. Many thanks.
No doubt this has been asked many times but how do I post photos?
Click on the insert link and then add your link to Postimg or whatever you use.
It's like the old image button
I'm just confused. The forum seemed to be down this afternoon then came back.
Before it went down it was defaulting to highlight threads with new (unread?) posts which you could mark all posts as 'read' with a button. It doesn't do that now and no more button.
Once in a thread, it was defaulting to the first post of the thread, even threads hundreds of pages long. You had a button to take you to the last post. No more. It still defaults to the first post and you now have to use a drop down number list to pick the last page in the thread then click down the posts to find the most recent unread.
Or am I just not doing 'it' right?
On, and my last post appeared instantly.
But the 'posted instantly' confirmation didn't error post immediately...
And I'd you edit your post, the pre-edit version prevails...<sigh>
Nope. All my posts after tge initial one at 5:14 are not showing
Before it went down it was defaulting to highlight threads with new (unread?) posts which you could mark all posts as 'read' with a button. It doesn't do that now and no more button.
Once in a thread, it was defaulting to the first post of the thread, even threads hundreds of pages long. You had a button to take you to the last pos. No more. It still defaults to the first post and you now have to use a drop down number list to pick the last page in the thread then click down the posts to find the most recent unread.
Or am I just not doing 'it' right?
I suspect the highlighting and the "jump to newest post" is related to the missing posts issue, as since they disappeared posts seem to be appearing more reliably.
Clicking the arrow to the right of the title, that takes you to the most recent post in the thread (assuming the post isn't hidden due to the missing posts glitch)
Clicking the arrow to the right of the title, that takes you to the most recent post in the thread
IDNKT thank-you. All my 'missing' posts above have now appeared - in gibberish as I'm out of the edit window to turn them into non mangled Engrish...
I tell you what would be cool, if you could hide topics you had no interest in, so you have a sort of curated set of topics. Frexample, I could select and hide gravel threads, or politics threads. Can that be done?
😀 😀 😀 😀 😀
I tell you what would be cool, if you could hide topics you had no interest in, so you have a sort of curated set of topics. Frexample, I could select and hide gravel threads, or politics threads. Can that be done?
@rockhopper70 I achieve half of that by never visiting the general forum, and I find I'm not tempted to click on obviously gravel threads. 😄
Not sure if it’s posted elsewhere but when clicking on images in posts it often only displays the first image in the post instead of the one you clicked on.
Also I seem to be liking posts by mistake when scrolling with my left thumb on my phone…
I'm not usually one for complaining and I know there are individual people involved here, with jobs and families and egos, but forums have been around for decades at this point and everything needed to make a forum work has already been figured out. It must take somone actively ****ing about behind the scenes to make what has worked for years no longer work.
Things I post don't show up. Things other people post show up multiple times. Links don't work. Posting images doesn't work. I'm a full member when the auto-membership-renewal decides it's going to work.
I'm not even close to being an internet wizard and I honestly don't want to be offensive here, but as I've heard before: I don't need to be a Michelin Star chef to know when my dinner tastes like shit.
What gives?
What gives
I suspect from no tech knoledge but reading what Mark has said.
Its vastly more complex than most fora given tbe integration with the magazine membership status and the history.
They are trying to produce a rolls royce service on a skoda budget
None of the off the shelf software does what stw need it to do
Are Flickr pictures working again?
https://www.flickr.com/photos/stu-b/54197991039/in/dateposted/
Edit.
8 minutes to appear and still doesn't work. 🤔
At least the emoji's work though.
My posts onother threads are not appearing
What gives
I suspect from no tech knoledge but reading what Mark has said.
Its vastly more complex than most fora given tbe integration with the magazine membership status and the history.
They are trying to produce a rolls royce service on a skoda budget
None of the off the shelf software does what stw need it to do
yep I bet that sums it up nicely.
it’s plainly a gargantuan task.
and as you intimated STW is hardly in a position to chuck an IT team at it.
Fingers crossed it can all be fixed.
when Adobe switched their user forum SW there were issues for months. It’s not just STW.
Why does the link - Singletrack World Magazine Forum – Singletrack World Magazine no longer go to a combined forum? Is that what the latest tab is for? Why not just go there first like before rather than the sub directory page?
If the "latest" is the new combined, why does it need to tell me what part of the forum each post comes from? Surely I can work that out from the thread title. Seems to be surplus information that's just cluttering the place up. It is very busy now.
Sorry that's a bit of moaning, I do like this place and you all have my sympathy in having to sort this.
Best of luck.
Yes! The little sticking out tab thing has gone from bottom left that obscured text! 🙂
Now we (me I suppose and admit) just need navigation buttons at the bottom of a thread page 👍
Does having 'paged' rather than 'page' in the URL have any bearing on anything? Is that not going to break a load of old links?
Not sure if this is a new issue, but I posted a new thread in the bike forum. I can only see it in the latest posts view even tho it is tagged as being in the bike forum. 40 mins or so since posted and replies not showing (I added one to see). If this is a known issue, please ignore!
Now we (me I suppose and admit) just need navigation buttons at the bottom of a thread page 👍
Not just you that wants those!
Anyone else having trouble seeing replies to threads they've started? The forum list shows I posted 20 minutes ago and someone replied 5 minutes ago. When I click on my tread, I can't see any reply.
I don't know if this is already covered here but.... how do I now embed youtube videos? I used to paster the YT Share url into the Link panel. I tried that on the Gorrick race related thread but it just posted the url as a link and never embedded it.
how do I now embed youtube videos? I used to paster the YT Share url into the Link panel. I tried that on the Gorrick race related thread but it just posted the url as a link and never embedded it.
It's the same with Flickr links.
Was working yesterday morning and now doesn't.
I'm still waiting for a post of mine to show from two hours ago too.
Seems to be getting worse again for posts not displaying.
Anyone else having trouble seeing replies to threads they've started? The forum list shows I posted 20 minutes ago and someone replied 5 minutes ago. When I click on my tread, I can't see any reply.
Yep same - they show in the tree at the top, and then are only visible as a popup when clicking the tree, but are not visible in line.
Does having 'paged' rather than 'page' in the URL have any bearing on anything? Is that not going to break a load of old links?
Nope. Our redirect rules are taking care of that.
We are testing a fix for the update bug in the morning. Andy is preparing our test server now. If it works we'll push it live tomorrow.
No doubt a daft question but has there been a change to the styling over the last 2 days?
I'm now struggling to read the blue thread titles against the black background. Aware many others have posted about this already, but the blue thread titles now appears to be darker and thinner and is now really difficult to read.
I'm assuming this would be a stylesheet change to the colour...any chance it can be a brighter colour?
At a guess this colour scheme is now failing accessibility levels. Suspect it wasn't much better before but last 2 days the blue has almost disappeared against the black background for me.
Everything else about the forum.aeema.to.be improving, which is brilliant - hats off to all the hard effort getting this in.
Nothing has changed in the last few days. But styling will get our attention as soon as we can get the forum working properly.
Yes! The little sticking out tab thing has gone from bottom left that obscured text!
Oh balls. It's back 😔
Couldn't it go on the right at least so it doesn't cover text you're trying to read so much?
I made two posts on the Ukraine thread this morning. The first appeared instantly and I let out a small whoop. I thought "wahay, they've cracked it"! I even edited the post and that went through straight away. My second post still hasn't appeared 😔 In a Bullseye "look at what you could have won" moment.
We just pushed an update. Let us know how it goes with the posting dealy bug.
The layout has gone weird. Big blank space down the right, forum list slightly right justified, with the singletrack stuff squashed over on the right.
(Chrome on normal resolution monitor)
We just pushed an update. Let us know how it goes with the posting dealy bug
This is 10.18
Edit, posted immediately.
Edit 2, and showed Edit immediately
👍looks good.
The layout has gone weird. Big blank space down the right
That's odd, I had a big blank space down the left.
Gone now though.
Post appeared immediately. Took an age to actually post though. I'll time this one.
"Working" twirly thing took 10 seconds. It was another 10 seconds before the page actually refreshed.
Definitely an improvement. Nice work. What was the issue?
That's odd, I had a big blank space down the left.
Gone now though
Had the same, if you scrolled up to the top of the page there was a message saying there was a critical error on the page. I just thought they were being over dramatic about Mark's spelling of delay 🙂
Is there a difference in posting delays between Bike and Chat (he tested)?
Posting at 10:49. Test.
Wow. Appeared immediately. Chapeau IT gnomes.
Now adding a small image. 10:51
Post appeared fast but without the image.
made file
select and check
Clicking “insert into post” does nothing <!-- Font Awesome fontawesome.com -->
hit reply. <!-- Font Awesome fontawesome.com --> <!-- Font Awesome fontawesome.com --> <!-- Font Awesome fontawesome.com -->
Ooh. Strange effects up there
<!-- Font Awesome fontawesome.com --> <!-- Font Awesome fontawesome.com --> <!-- Font Awesome fontawesome.com -->
Is there a difference in posting delays between Bike and Chat (he tested)?
Posts on this thread are appearing on refresh. I've made a few posts on the "testing posting delays" thread maybe 10-15 minutes ago and, ironically, they still aren't showing.
That's odd, I had a big blank space down the left.
Me too, but I also had a brain fart 🤪
Anyone worked out how to embed videos yet?
I have been on here less last few days and ventured back in this morning, made some comments on a post, edited them, all showing up straight away. I'd like to say a big thankyou to Mark and the team for the huge amount of work that has clearly gone into this, and the time it has taken out of your already busy lives to get us here.
Yes, it's not quite perfect yet, but it seems now to be pretty functional and back to being a great place to spend a coffee break seeking knowledge and finding happy things 👍
Deffo getting there.
Anyone worked out how to embed videos yet?
No response needed. Just found by testing in the test thread that it works with the URL or with the [ video ] tag now, so that's fixed.
I have been on here less last few days and ventured back in this morning, made some comments on a post, edited them, all showing up straight away. I'd like to say a big thankyou to Mark and the team for the huge amount of work that has clearly gone into this, and the time it has taken out of your already busy lives to get us here.
Happy to echo this. Seems to be running well on iOS and macOS Safari. Thank you.
It’s running as smooth as fresh tarmac for me today. Appreciate the hard work from the team!
We've taken a welcome step forward today. I dare say there are still issues and we are monitoring very carefully.
@cougar you asked: The issue is that WPForo uses it's own inbuilt cache syste, VIP has its own cache and specifically it doesn't cache anything for logged in users. We need to use cache for logged in users in order to get the forum to work so there was a conflict there. Getting under the bonnet it was apparemt that WPForo was trying use a part of the server for cache that VIP doesn't allow any access to. ie. A conflict of access between VIP and WPforo. In short WPForo, out of the box, is not compatible with VIP file system. So we had to build the brideg betwixt the two using Object cache instead of the standard WPForo method.
We have also restarted the migration of old to new. Only 8 million posts to go.