Swinley, charged 3 ...
 

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[Closed] Swinley, charged 3 time for parking, how to claim back?

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At Swinley yesterday the machine said "rejected" to my card twice, so I went to a different machine and it worked.

However, my bank account shows 3 payments out. Now it's only £6, so I'm not going to lose sleep over it, but I'd like to get it back too.

Struggling to find out how to contact/do anything though.

Ideas appreciated

 
Posted : 27/06/2021 8:33 am
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I'd be tempted to ring the bank and they can use the charge back facility.

 
Posted : 27/06/2021 8:38 am
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I’d be tempted to ring the bank and they can use the charge back facility.

I'm not sure that's the easiest thing in this world these days lol.

 
Posted : 27/06/2021 8:54 am
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My ticket feel off the dash once and I was fined. I contacted the parking people at Bracknell council iirc and they refunded it. That approach is probably worth a go if you have the multiple tickets.

 
Posted : 27/06/2021 9:02 am
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It didn't create tickets for the first 2... just on my account.

How did you get the number/ info mate ?

 
Posted : 27/06/2021 9:05 am
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Try an email to parking@bracknell-forest.gov.uk

 
Posted : 27/06/2021 10:02 am
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Cheers.

 
Posted : 27/06/2021 10:08 am
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I've bought a ticket before, put it in my pocket and forgot to put it in the car. Expensive day.

Thought it was £3 to park now?

 
Posted : 27/06/2021 10:26 am
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Yes, £3 X 2. I'm happy paying the 3rd one as I did park there

 
Posted : 27/06/2021 10:29 am
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Ah, of course. I'd claim it, they're quick enough to issue tickets.

 
Posted : 27/06/2021 11:22 am
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Are the 3 payments showing as pending on your account or fully processed ? I’ve had similar (at a Sainsbury’s scan machine). The genuine payment cleared within 24 hours but the rejected one took a week before being deleted from the pending list.

 
Posted : 27/06/2021 12:05 pm
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I'll have a check in the next days thanks for the tip.

 
Posted : 27/06/2021 12:51 pm

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