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Seems Tesco beat the post again 🙁
Hmm, might have to nip out later and pick up a copy.
Scabby non '[i]P[/i]' person in getting their copy quicker than subscribers shocker!
Mine came on Tuesday, and very nice it is too. All the way out here in the wilds of Sweden 😀
It can get to Sweden but not to Leeds Mick? Something wrong somewhere along the way!
I think I was a bit eager on Sat then when I tried my local Tesco's and it wasn't there.
Will get the missus to pop in lunch time 😀
Sadly Dave its not much of a shocker
"Swedish Postal system better than UK Postal system" shocker!
"hoping to get my subs copy before the competion dates close!" 😀
Slow post and it's not Christmas or snowing - I wonder what Royal Mails excuse is now!
Too windy I heard?! 🙄
No wind now post been and no mag. Hope It's here tomorrow as I've over 12 hour of public transport to contend with on Monday 🙁
Still no arrived with the postie this morning in Aberdare 🙁
What would be the general consensus if next year subs were up a few £ and STW sent the copies out 1st class rather than 2nd?
Your post has already arrived! Lucky you.
Awaiting postie, and awaiting magazine.
I'd just be happy if I could read it at home at the same time as I could buy it in the shops. Think I may be cancelling if it keep up
Just broke the speed limit to get home from work!!!,
Whole afternoon to myself to read my copy, yes yes!!!,
"No No No" still not arrived in post. ??????,
Not arrived here either
nor me, but I am in Schweiz and it often takes a bit.
got my digital copy on the iPad though. Looks good!
Kev
Not got my copy either, but I'll have a virtual flick through on-line.
Looking into this now.. It's odd.. All copies were collected early Monday morning by RM. We will report back if we find out anything.
Not arrived here in Monmouth yet either. Maybe postierich has got all his colleagues to hijack our copies and peel off the gold-leaf to put into his Lake District house fund 8) 😉
I did think that since I went Premier things had been a bit too good to be true, but no sign here of the anniversary mag either via postie.
Not here either. It is a bit wet and windy though....
Will be getting as bad as the lack of bin collections round our way soon
Every single issue results in non-arrival and in me stomping round the house cursing the Royal Mail, and anyone else I suspect of hijacking my copy. This drives my wife up the wall. 'For god's sake cancel the subscription then we wouldn't have this performance 7 time a year.'
You know, I think she could be right.
Haven't got mine here in Lancaster either
"Looking into this now.. It's odd"
NO IT'S NOT!
Its everytime.
All that came in the post today was a census (also posted 2nd class). Wouldn't surprise me if RM cant deal with the extra volume they have created over the past week. Though you would think than an extra 30 million (complete guess)items wouldn't be a huge increase on what they normally get through in a week
nope not got mine yet??i know essex is a bit of a trek from up north but what is it coming by carrier bird!! not good as ive only just subscribed and both additions have been late 😥
p.s just tried phoning and got the answear phone not a good advert!! 😐
yep mine late here too...but not so bad got a few other mags to read this way my end of month bog sessions will have fresh reading material!!
waits for 'lazlo53's next rant.....
I shall look forward to reading it - when it gets here
Just back from hospital
Broken hand, pinned - broken collar bone too 🙁
Riding accident - last Thusday
6 weeks off the bike - so lots of time to scan every word 😕
And check the ads - I'll NEED shiney stuff to stop me falling next time out 😀
Hello all
Sorry if you've been unable to get through to me. I've been on the phone all afternoon answering subs calls. Sorry fatsimon, we don't have number to call you back on, hence I've sent you a personal email.
Like Mark has indicated, head scratching here as the subs copies went into the mail mix from our distributors on Monday this week.
All for now
Subs
not with me either, was looking forward to a read in my split, fingers crossed for tomorrow.
be just as quick to get it from the shops, and i would, but whats the point in having 2 copies as you can guarantee that it would arrive the day you got it from the shop.
not impressed with the delivery, whats the point subscribing? 😕
The postman has only just come here, but still no magazine 🙁
Saw one in my local LBS today. Mind you it's only a magazine so it's not exactly a crisis in my life...
Not here either - but on the other hand 63 arrived before I'd even 'officially' subscribed which I was really surprised at.
Nowt here in Cheshire either..
Kinda thinking along the lines of what Mick said..
Ordered a chainring yesterday afternoon from CRC came this morning! No mag mind you.
ctk - Member
Ordered a chainring yesterday afternoon from CRC came this morning! No mag mind you.
You may find other "suprises" tho... 😉
Seems as if you trust a bloke or woman on a bike to deliver a magazine about bikes its not going to arrive again.
Obviously Royal failmail, are to busy loosing census forms as i said in a previous thread, havent had that either.
ROYAL MAIL CUSTOMER CARE 08457 740 740, STAFFED BY PEOPLE WHO DONT CARE from previous experience and whos stolen a cheque addressed to me and posted 10 days ago.
Royal failmails answer will be we dont keep a record of individual mail,we dont know wherre your mail goes to and basiclly we dont care either.Have some free stamps, that cost us nothing and that have no real value except for using our abysmall service.
not arrived in Cardiff yet - rest of th post all seems to be getting through though
No copy here either, usual panic as to whether subs has expired. Still might be the case
no copy here, i blame the tories/liberallefties/shandydrinkingsoutherners/lolcats/itcouldbeakidsfacenexttime*
*delete as appropriate.
nothing here :cry:............again
You're having a laugh, right?mrh86 - Member
What would be the general consensus if next year subs were up a few £ and STW sent the copies out 1st class rather than 2nd?
What's wrong with hanging onto the "shop" copies a couple of days extra to make sure this doesn't happen?
We do that already..
That's the oddity..
Shop copies are purposely delayed to allow time for the subs copies to arrive. Unfortunately, due to the way the newstrade works and the fact mags are set times of arrival in the system, we can't hold the shop copies back until we know the subs copies have arrived. Instead we have to assume that subs copies will arrive 3/4 days after they are posted, which is what we are told they will be by RM and then schedule the shop copies on that basis.
This week subs copies were collected by RM first thing on Monday.
Tuesday morning the newstrade copies were collected by TNT. This is the start of a 3 day distribution process designed to ensure that all copies are on the shelves of shops by the weekend. If we miss the weekend onsale slot we will lose over 10% of the sales on that issue as we are only kept on shelves of newsagents for 4 weeks. Those four weeks are set in stone and if we miss that first weekend we will only have 3 weekends on sale.
On wednesday the bike shop copies were collected by UPS for a 24 hour delivery.
Subs copies should have started to arrive on wednesday. By now they should ALL have arrived. On monday I will have a response from our distributor who has already put in a SITMA mailing request update from RM. That's basically asking for an update on how the delivery of the mags has gone at RM's end.
As soon as I know more I will update you. Subs copies were put into the post in plenty of time. But it seems many have not arrived. As yet I have no explanation as to why that is.
Oi philconsequence,
What do you mean shandy drinking southerners??
But I have not got mine either, was a present from the Wife, so should I blame her for a late present? I will have to buy myself something else to pass the time... off to CRC.
Brilliant. I love these threads.
Does it [i]really[/i] matter when you get the magazine? [i]Really[/i]?
Thought not. Carry on then.
Not arrived in Rochdale. Strangely the stuff I ordered from Bike24 on Wed has arrived from Dresden faster...
Much as though it pains me to say it (as my brother works for the Royal Mail) is it time to consider an alternative means of distribution?
Andy
Scxc it does when I have to spend over 12 hours on public transport and will end up buying it in the shop
Not life and death (wouldn't have time to read it this weekend) but just so you know, it has not arrived in Glos. either.
No subs copy here in Innerleithen yet either. Hopefully it'll turn up tomorrow for some weekend reading.
Not the end of the world - not like it's STW fault.
No copies at all here in Toronto 🙁 Someone said they were going to look into where I could get hold of one (if only for the boingy seatpost grouptest), but I never heard owt
not here either
again
🙄
(if only for the boingy seatpost grouptest),
there is a thread on that group test on here, it wasn't complimentary as essentially they didn't ride them for any real time and just rehashed the marketting..............alledgedlly
saw a copy in Merlin today but mine was not here either not moaning it will get read eventually but it does not reflect well on STW towers though it is out of their hands. I asssume they have no choice but RM
Nowt in my bit of Leeds
Nothing in the NW Alps base camp.
Not here in Swindon but LBS has it.
Does it really matter when you get the magazine? Really?
Yes it matters! It matters to us a great deal. We go to a lot of trouble to do everything in our power to make sure that subs copies are treated as the priority copies. That's what our subscribers are paying us for.
As for monday, while I wait for the SITMA report from RM I'll be calling TNT. I think this is the final straw as far as RM are concerned. I doubt they will be too bothered about it.
If you are a subscriber then all I can do right now is apologise and promise that sorting this out will be mine and Jamie's priority job from monday onwards.
🙁
Royal Fail has been utterly rubbish in/around Manc recently. We had [b]nothing[/b] at work today (and we get a LOT of post!), loads of stuff this week has turned up late.
ST isn't the only subscription mag I'm waiting for, it's the useless bastards at Royal Snail, not ST at fault here.
^ My point is...we all know it's going to come in the next few days. The fact that it can be bought in a shop before it hits our doorsteps shouldn't really matter - the content won't deteriorate (apart from the odd compo!)
mines not here either 🙁 hows about in future i come pick it up fromt singletrack hq rather than making an 8mile journey take 5 days..?
Mark
Write to the Chairman of the Royal Mail. I used to work there and this creates what is known as a "flag case" which has to be answered (or it did a few years back). Maintain that Royal Mail may be favouring your competitors and hence giving them unfair advantage.
I ended up dealing with a few of these myself. It's worth it as a last straw because your account manager will do **** all about it given the size of your account in relation to his/hers performance target.
Mark
Spotted the problem for you:-)
"This week subs copies were collected by RM first thing on Monday.
Tuesday morning the newstrade copies were collected by TNT."
I reckon PostieRich on his single speed should go self employed.
Non here either 🙁
Not had our shop copies yet. Mind you haven't sold out of the previous issue yet.
Nothing here either
DavidB - Member
MarkWrite to the Chairman of the Royal Mail. I used to work there and this creates what is known as a "flag case" which has to be answered (or it did a few years back). Maintain that Royal Mail may be favouring your competitors and hence giving them unfair advantage.
I ended up dealing with a few of these myself. It's worth it as a last straw because your account manager will do **** all about it given the size of your account in relation to his/hers performance target.
Posted 1 hour ago #
I did just that, and got the usual pathetic letter back saying we dont keep a record of letters etc, and we dont know where your magazine is , have some free stamps, , Mark has a copy of my letter to Royalfail mail, and there responce.
They just dont understand the hassle theyre causing a SME, (small- medium enterprise),just how hard is it to deliver correctly addresed magazines.
AGAIN ROYAL MAIL CUSTOMER SERVICES 08457 740 740,
project. Did you write direct to the Chairman by name?
Crazy-legs: We did have around 4 minutes of light drizzle around lunchtime today in Manchester, you can't seriously expect post to come through on time in conditions like that?
Some people 🙄
DavidB - Member
project. Did you write direct to the Chairman by name?
Posted 5 minutes ago #
Yes and just got the usual we dont care responce.
excuse my stupidity 😳
I'm Darn Sarf so it takes longer to reach this Awesome part of the country. 😉
Looking forward to reading the review of uppy downies though. 🙂
Not just me then. I'll not ring the subs fairies Monday.
Letters to the chairman of any company should be labelled private and confidential as he will then open them not the secretary.
Yes and just got the usual we dont care responce.
But you probably wrote as an individual didn't you rather than a company claiming malpractice?
nothing here in Stockport either..
Does it really matter when you get the magazine? Really?
No, but STW are paying for a service that they clearly are not getting. Its the easy to let them know through the forum.
Mine's just arrived an usually I'm one of the first.
Biketreks had issue 63 in on Thursday when I was there but that was late morning.
The postie has just delivered mine in sunny Glos.
Well mine has arrived in the Mystic East. Looks like there was a rush on other stuff and mailsort got pushed to the back of the queue.
Still not arrived in Cheshire this morning.