[Closed] Stanchion wear from cable

Just annoying, if it actually annoys you.

Wear and tear...and common sense.

Secondly, could this be a warranty claim as cables are exactly as per when the bike was bought?

No

Sorry but it's not warranty. Have you really not noticed sooner?

Also, if it's on the stanction, it should effect travel as the forks should be using it all on bit hits if set up properly.

It can be dangerous. Stanctiions are not particularly thick. It's a heavily loaded part so depending on how you ride, it could be pretty critical.

^ affect

Also, if it's on the stanction, it should effect travel as the forks should be using it all on bit hits if set up properly.

I find it impressive you can tell this without knowing what the fork is.....

How does the routing put a gear cable on the fork stanchion ? Sounds odd.

This needs pics. Are they triple clamp DH forks with the worn bit above the the lower crown?

Secondly, could this be a warranty claim as cables are exactly as per when the bike was bought?

😆 😆 😆 🙄

just had my girlfriends fox stanchion replaced due to wear. Check out regeneration suspension, they did a top job, could be a cheap solution for you. http://regensuspension.co.uk/

Thought we were talking about a Fox f120 qr15 actually so it would affect the suspenstion, or at least be less than ideal for the seals.

As iainc said, the derailleur cable shouldn't be anywhere near the fork stanchions. Unless it's the upper section of a triple clamp fork, in which case a superficial groove is unlikely to cause any issue at all. Pics would make the whole thing a lot clearer.

Best do something now to stop it getting any worse though. It's amazing how much damage something as simple as a bit of cabling can cause.

Definitely needs a pic. Which fork?

I think the OP has a point here, although doubtful s/he will get anything back via warranty. Why do some manufacturers sell bikes knowing full well that cable housing will rub grooves into the top of a fork/frame? Yes, there's helitape, but...

Fork is a Fox FLOAT 32 single crown
Front derailleur cable rubs on its way to internal routing, perhaps should have gone the other side of the frame?
Pictures [url= https://www.dropbox.com/sh/7977xmbss21xcf6/AACJMqXCApcEUwNHhbLgUu89a?dl=0 ]here[/url]
[img] ?dl=0[/img]
[img] ?dl=0[/img]

(hopefully links and images work)

[img]

[img]

Wtf.

That looks way to long a cable, it should be above the brace. If anything rub is usually on the crown or headtube.

You should really have spotted that long before it got that bad

I know, but kind of hidden and part of what I assumed would have bee set up right in the first place - I don't feel the need to check cables on my car in case they have been fitted incorrectly

[img] [img]
[img] [img]

(why is image posting such a challenge)

If thats how it came from the shop , ie they assembled it and gave it you like that (ie you didnt assemble it yourself) , I reckon you could have a case for a warranty claim on that. The cable is clearly too long and has caused the problem.

I'd go back to where it was bought from and point out an assembly defect has broken the forks.

The problem you'll have is that its not a claim on the forks warranty, the cable warranty or the frame warranty, its just poor assembly has caused a problem, so the party responsible for assembly should foot the bill for putting it right. In an ideal world none of that should be your issue, but depending on how scrupulous the place you bought it from is, they could try and give you the run around.

Yeah that's really bad. At first I thought it was madness to suggest a warranty job but having seen the pictures I'm less sure. I guess see what the shop says then report back.

Agree, take it back to the shop. How old is it ?

Fundamentally sloppy build.

The cable is clearly too long and has caused the problem.

I'd wager that the cable is about the right length but that it should actually be going around the other side of the headtube instead of the wonky routing shown.

Saying it's "kind of hidden" won't help at all though, it's clearly up against a moving part of the bike.

Back to the shop first, then a nice email/phone call to Whyte would be my approach. Definitely the shop at fault though, that's got Saturday Boy written all over it

unfortunately, 13 months - which I suspect weakens my case

That's a fitting issues, no way it a warranty job, if a shop fitted it complain to them, but don't expect the manufacturer to be interested (with good reason). The likes of Cannonfail, specifically reworded there warranty to exclude cable wear, some years back (after a model was badly affected by their own cable routing)

I take it by the fact that the gear cables are gray and the brake hoses are black that this is not a production bike, was it built up by the shop?, I have never seen a cable fitted that long, it's as if the spanner monkey just fitted the gear outer suppled in the box without cutting it down, we call long cables animal catchers and take the piss out of mates for having long cables, you would have made world champ with that, I'm also wondering how you didn't get hooked up every time you rode anywhere.

Really you rode it for a whole year without spotting that?!?...

If that's how the shop set it up then yep, sloppy work and they should be ashamed, but after a years use, clearly with no user maintenance or inspection. I expect they would strongly resist any attempt to make a claim... Name and shame OP?

Wasn't it awkward turning right?

I'd check the cable /hose on the opposite side too.
Looks like that's also running on the stanchion.

I've seen a fair few production/ready built bikes with cables that are too long.
Maybe they just have one length of cable no matter what size frame it's fitted to?

First off, whoever put that together should be ashamed of themselves. Regardless of the rights and wrongs of the situation, basic pride in their work (if they've got any) should make them want to put that right.

Second, it should be causing an issue. If the forks aren't compressing enough to reach that point on most rides then I'd suggest that they are not set up properly.

Stu, that's exactly what it is. Factory orders all shifters to fit the largest frame.

When I worked in a shop, I would trim these down as part of the pdi. Boss hated the time I spent on a bike but we never ever had this situation.

[img] [/img]

[img] [/img]
😯

Yes cable is to long, lack of care when assembling, BUT it could of been sitting on top of the crown (like most cables and cable wear of a lot of bikes) and "dropped" down with use. a simple zip tie up near the lever brake/hose would of prob stopped that.

BUT were do you DRAW THE LINE, what about about cable rub on top of forks/crown area and headtube area, I seen CORRECT LENGTH cables rub/wear groves in fork crowns and frames headtubes (carbon & metal)
So Who's FAULT is it?
Manufacturers
Shops
Or the owner for not protecting their bike properly? (with tape/invisiframe etc)

Also 13 mths is a long time to not be spotted before hand, what about the insp of the forks that needs to be carried out every ride to 10 hours?
why wasn't it notices when it was cleaning the bike etc?

Sorry think it's going to be a grey area.

I dont think you have a leg to stand in as regards anything from the shop / warranty. Yes the shop should be ashamed that they gave it to you with a cable like that. as said above fox forks require periodic inspection by the user, if you are not comfortable inspecting them yourself, you should have taken them to your LBS who would have picked up on the issue before it got that bad.

It looks like its new CSU time for you which isnt cheap

Sadly I agree its likely to be grey.
Cable tie not an option, too much cable to make it sit there

I think the shop will suggest you should have spotted that earlier than 13 months.:(

Sloppy workmanship though, really sloppy.

I don't think you have a leg to stand on

Nice 8)

I would agree with the "should have been spotted by you when cleaning/inspecting the bike"

also what about servicing? Have you serviced the forks at all in that time?

Looking at the O ring on the other leg, assuming it's not been pushed down, you don't seem to be using that point of the stanchion anyway.

Even if you did it would probably only cause a problem with the wiper and foam seams in the top of the fork so as long as there is no sharp corner it shouldnt be a problem. You could always fill it with epoxy and smooth it over (carefully as to to not damage any more of the coating) to stop dirt going in there and getting past your wiper seal.

Structurally i have no idea. Keep a close eye on it for cracks.

Would be interested to hear what the shop has to say on this one too as that is piss poor work, but like others have said you should have noticed this when you got the bike.
Lesson learned!
Hope the shop do something for you anyhow as in go halves for new a stanchions job from Mojo?

Defo too long. Nice looking bike by the way, that colour works well on it. I want a Whyte now. Along with a Nicolai and a Liteville

I'd have routed the cable around the other side of the headtube (and cut shorter).

Most bikes I build get zip tie cable guides - zip tie round bottom of headtube with a small zipetie through it at 90 degrees round the cable loose enough to slide through. Cheap and effective but not as reliable with internal headset cups.

Like others said crap by shop but. You should have noticed.

Most bikes I build get zip tie cable guides - zip tie round bottom of headtube with a small zipetie through it at 90 degrees round the cable loose enough to slide through. Cheap and effective but not as reliable with internal headset cups.

I always do this too. It keeps the cables away from both the fork crown (and stanchion I suppose!) and stops them from rubbing on the side of the headtube.

In fact, frames really ought to have proper welded-on cable guides there, it'd eliminate a lot of issues.

No need for zip ties when cable length and routing is correct. Can't see anywhere from the op stating a lbs built it? If so they should be ashamed of themselves for that cable routing but not as ashamed as the op for riding it like that for so long.

I'd raise that with the shop, whilst it is easy for us to sit here and say you should have noticed that, if you were a novice biker you wouldn't know that could happen. Really sloppy work from the shop, if they don't at least acknowledge that they messed up then you should name them on here I reckon!

I agree with bigjim. Someone new to cycling wouldn't know that stantions can wear like that. Speak to the shop and see what can be done. If not you should be able yo fill it with something. Even building it up with layers of nail varnish could help.

I'd raise that with the shop, whilst it is easy for us to sit here and say you should have noticed that, if you were a novice biker you wouldn't know that could happen

really? Are you assuming novices never clean their bikes? That should have been spotted WAY before it got to that stage- the first time the bike was given a wash some level of scuffing/marking would have been apparent.

Not a chance on warranty claim- the fork isn't at fault and a condition of the warranty is regular inspection and servicing-and whilst the shop should be embarrassed they could argue something similar.

A bit specious of the OP to suggest he doesn't check cables/hoses on a car - the cable and stanchion are clearly visible from a distance let alone inspection by a trained eye and is more akin to saying you hadn't noticed a dented or cracked car body panel for a year.

on the other hand... A novice biker might assume that a newly purchased bike might have been assembled correctly

Have the forks ever been removed to check/replace headset bearings or the like? Looks very much to me as though this is what has happened - bars removed with brakes and shifters in situ and replaced with the cables/hoses twisted or running the wrong side of the head tube. I know, Ive done it myself to save time 😳 - false economy though - it's like some sort of puzzle getting it all back in the correct orientation.

My first full suspension bike that I bought, about 8 years ago now - the front mech cable outer rubbed about 4mm through the rear shock body.

At the time, I couldn't for the life of me understand how a cable outer could do that much damage.

The fact of it sitting against the shock wouldn't have occured to me to have the chance to cause any kind of issue.

Novices are numpties when it comes to anything bike related, and that's how they should be treated - as if they know nothing.

Cable looks way too long even if routed round the other side of the headtube. Is that the same one bulging out further down as well?

Sadly, I agree with everyone else in terms of getting it sorted by the shop.

**** me, you left it looking like that for 13 months?! Are you a complete idiot or just one of those that needs told absolutly everything?

Cable bulging under the BB will be like that to allow unrestrained movement under compression of the suspension.

Looks like the shifter cable has been cut that length to be routed the other side of the head tube.

Novices are numpties when it comes to anything bike related, and that's how they should be treated - as if they know nothing.

hmmm... there's lack of knowledge and then there's basical mechanical sympathy and more generally valuing something you've just spent hard-earned money on and spotting clearly visible damage.

On the other hand it is obvious that I am applying my standards to others. I've seen a frame with an even longer, deeper groove in it, and I've just serviced a bike a mate had from new which they had done nothing (and I mean nothing) to since they got it; so it had 15psi in the tyres, loose wheel Q/Rs, a loose headset, and braking was provided by heavily worn backing-plates (the actual pad having been used up long ago) 🙄

As others have said, cable is either way too long or routed incorrectly. If it was set up by a shop, it's not great. I'd be mortified if a bike went out from here like that.

If the shop offered, and you took them up on, a "first free service" then that's a second chance for it to be spotted and put right before too much damage done.

However - while the shop has some responsibility for this - you are also responsible and again echoing comments above, you really should have spotted this while cleaning/safety checking your bike, and it would certainly have been spotted if the forks had been serviced according to the recommended schedule.

The manufacturer will certainly not be interested. The shop should accept some responsibility, but sadly unless they are willing to go above and beyond in the name of putting right their error, I don't think you can expect better than them going halves with you on the (substantial) cost of repair.

The forks should absolutely be using that bit of the travel if set up correctly.

It's also a high-stress area and depending on how deep the groove is then possibly safety-critical. 2mm sounds like quite a significant part of the way through the stanchion. I'd certainly be wanting it checked out (preferably by Mojo or a suspension specialist) before I rode that bike on anything remotely challenging.

Novices are numpties when it comes to anything bike related, and that's how they should be treated - as if they know nothing.

True - the shop should have set it up correctly and it's in no way the customer's fault that they didn't. You can't assume that a customer would spot this prior to using the bike and know that it would [i]in the future[/i] cause damage.

However, I think it's reasonable to expect the OP to be checking over the bike before/after each ride (safety-checking if nothing else). At that point, you'd expect damage like this to be noted in time for the shop to put it right before it gets this bad. If someone lacks the ability/knowledge/experience to do this, they should be getting someone to help, or taking their bike in to a shop for regular (every few rides) servicing. Yes, it would cost a fortune, but it's essential that gear is checked regularly and if you don't have the skills, or can't learn, to do this, you must get someone to do it for you.

Now, if OP was taking this in to a shop regularly for servicing, and this still wasn't picked up on...

too many heroes on this forum

A novice biker might assume that a newly purchased bike might have been assembled correctly

this is true too