SRAM Tech Support -...
 

  You don't need to be an 'investor' to invest in Singletrack: 6 days left: 95% of target - Find out more

[Closed] SRAM Tech Support - does anyone have an email address?

5 Posts
4 Users
0 Reactions
800 Views
Posts: 291
Free Member
Topic starter
 

Hi
As per the title I am looking for an email address for either SRAM Tech Support** or Customer Services - does anyone have available?

https://www.sram.com/contact

Their contact page only includes Postal address and Tel/Fax numbers.
I'm in the middle of drafting an old-school letter but have paused to see if STW have better contact details.

Thanks

**I'm trying to resolve an issue with a SRAM XX brake where the lever randomly just pulls through to the bars (correction, on 90% of occassions pulls to bars, 10% of occassions you'll get some stopping power). LBS has replaced seals, bleed them (repeatedly) etc but just not safe to ride rapidly with.


 
Posted : 10/02/2019 9:12 am
Posts: 1299
Free Member
 

Speak to the uk tech centre would be your best bet id say, phone nos email etc here:

http://www.sramtechcentre.co.uk


 
Posted : 10/02/2019 9:30 am
Posts: 6581
Free Member
 

Speak to the uk tech centre would be your best bet id say, phone nos email etc here:

http://www.sramtechcentre.co.uk/blockquote >

CONSUMERS
The SRAM Technical Centre currently only handles requests from Trade partners. If you are a consumer who is looking for help with spares, service or warranty issues, please contact your nearest SRAM stockist or local bike store in the first instance. SRAM stockists can be found at www.zyrofisher.co.uk/retailers/sram.


 
Posted : 10/02/2019 9:35 am
Posts: 1299
Free Member
 

I’ve emailed them before and had a helpful response, I’m only a consumer.


 
Posted : 10/02/2019 9:40 am
Posts: 291
Free Member
Topic starter
 

Thanks both. I'll give it a go and see what happens.


 
Posted : 10/02/2019 9:50 am
Posts: 396
Free Member
 

I’ve emailed them before and had a helpful response, I’m only a consumer.

ditto and surprising...email ignore that


 
Posted : 10/02/2019 12:39 pm

6 DAYS LEFT
We are currently at 95% of our target!