You don't need to be an 'investor' to invest in Singletrack: 6 days left: 95% of target - Find out more
Sounds like they have CynicAl on the case.
"Once inspected and repaired — by sleeving the steerer tube with additional carbon fiber, if necessary — the fork will be shipped back to the dealer and the customer can return to the store to pick up the bike. ... said the entire process should take approximately two weeks."
Yeah, that's going to inspire future confidence in your fork.
Oops - mods can you move this over to the bike forum?
Done and not even a warning for ad spoiling.
The fork on my 2010 Sirrus was recalled as well. I was very impressed with the service. The fork was replaced in under a week. I just rang Specialized UK, they rang my local shop and a few days later I got a new fork. It wasn't even the shop I bought the bike.
Seems they have a problem with their carbon manufacturers in Taiwan.
I promptly dropped the fork and scratched whilst fitting it. Slightly annoying.
Missed this until today but luckily saw it on Velonews.
Woodlikebeer - you didn't have to take your bike to the shop then?
Did you get a £100 voucher?
cheers