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Hi all
I’m trying to register a brand new Levo on specialized’s website. I am registered myself, I’ve filled in all the fields but when I put my serial number in the “Register New Bike “ button is greyed out. It seems to do a check as you type and just continually fails.
I have 3 sources for the serial (embossed in frame and 2 frame stickers). I’m definitely putting the right number in.
Any ideas at all?
Cheers
I had the same thing happen to me when I tried to register a Cannondale.In that case I was sold a bike as new but with cosmetic transport damage.Turns out it was from a demo fleet,had been crashed,and could no longer be registered as new despite me being the first owner.
Cannondale referred me back back to the dealer,dealer did not want to know,never gone back to the dealer since or bought another Cannondale.
Just saying,perhaps you should chat to the dealer?
Email spesh HQ. These things are always down to something minor, and all youre doing is bringing that to their attention, which they like.
Thanks both.
Regarding condition, this bike really looks brand new and unridden. Absolutely immaculate.
I have emailed SHQ but their site is saying 2 weeks wait time. I feel more at ease now though as I have spoken to a couple of shops and they have said that registration isn’t a big deal.
Assuming you did buy it from a Spesh dealer just get them to sort it out
If you speak to the dealer they should be able to register it for you via their dealer app - they basically send you a link, you click it job done.
still waiting for my new spesh since july now delayed till end of december, so all probbaly out cycling or working from a table in the kitchemj