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Evening all,
What are your experiences with Rose Bikes and their delivery times?
Only asking since i ordered 2 small parts (seatpost clamp and SPDs) on 13th Feb and still haven't received them.
Cheers
Normally 3 working days for. They usually use DPD, have you got a tracking number.?
Date/time City Status
Wed, 15.02.12 16:45 h
DE
The instruction data for this shipment have been provided by the sender to DHL electronically
Wed, 15.02.12 17:52 h
Dorsten, DE
The international shipment has been processed in the parcel center of origin
Thu, 16.02.12 02:46 h
Köln, DE
The shipment is being transported to the destination country
Thu, 16.02.12 02:46 h
Köln, DE
The international shipment has been processed in the export parcel center
Thu, 16.02.12 14:20 h
GB
The shipment has arrived in the destination country
Thu, 16.02.12 18:55 h
GB
The shipment has arrived at the import parcel center
Thu, 16.02.12 22:14 h
GB
The shipment is being prepared for delivery in the delivery depot
Fri, 17.02.12 11:59 h
GB
Due to an address error, the shipment could not be delivered.
Mon, 20.02.12 12:56 h
X, GB
Due to an address error, the shipment could not be delivered and will be stored.
Mon, 20.02.12 12:57 h
X, GB
The recipient of the shipment is unknown. The shipment could not be delivered and will be returned.
WTF?! There was no issue with my address, it was correct on the payment invoice etc...
Will send Rose Bikes and email to see what's up...
I ordered some XT brakes on a Thurs and received them the following Tues/Wed. The name/Address/postcode layout was all over the place if I recall correctly. I can't recall the exact detail, but it was bad enough for me to notice it, but not so bad that it wasn't delivered. I put it down to the difference between how Germans layout their addresses for their postal service and how we do it. Like I say, it was a bit odd, but the important info was there, just not in the usual order iirc.
My guess is that when ordering some of the translation for some address fields might have been a bit spurious, add that into the layout issues I experienced above and there is a strong possibility that some key info hasn't appeared on your address label.
Go to DPD.?