Rosebikes, excellen...
 

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[Closed] Rosebikes, excellent service

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Posts: 14595
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CRC take note!

[u]Due to my own mistake[/u] I needed to return a couple of items to rosebikes. Emailed them explaining my mistake (this was up to 2 weeks after I recieved the items), and hoped that they would still deal with this as a return, so expected to pay for the return of the items and the re-delivery of the replacements. They emailed me straight back, that they provide the returns label & even exchange and return the correct items to me for now extra charge! I was emailed when my parts arrived with them, also when they despatched my replacement parts, & 8 days after sending them, I the replacement parts in my grumby little hands.

I can't recommend them enough, take a look @ www.rosebike.co.uk for yourselves.

EDIT: IF you've never heard of the site before, note that it's a german site, even though it has a co.uk address. You'll pay £5 delivery but were still cheaper than CRC/wiggle/merlin/etc for the drivetrain parts I wanted.


 
Posted : 15/04/2011 8:12 am
Posts: 3
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did you get your free breakfast bowel with your first order?


 
Posted : 15/04/2011 8:23 am
 DezB
Posts: 54367
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Did you get a bowl?

[IMG] [/IMG]

[edit]Snap!


 
Posted : 15/04/2011 8:23 am
Posts: 14595
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Topic starter
 

Ahh meant to post about that.. yes got the bowl with the first order and was hoping for a 2nd with the returns, but no such luck.


 
Posted : 15/04/2011 8:42 am

6 DAYS LEFT
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