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CRC take note!
[u]Due to my own mistake[/u] I needed to return a couple of items to rosebikes. Emailed them explaining my mistake (this was up to 2 weeks after I recieved the items), and hoped that they would still deal with this as a return, so expected to pay for the return of the items and the re-delivery of the replacements. They emailed me straight back, that they provide the returns label & even exchange and return the correct items to me for now extra charge! I was emailed when my parts arrived with them, also when they despatched my replacement parts, & 8 days after sending them, I the replacement parts in my grumby little hands.
I can't recommend them enough, take a look @ www.rosebike.co.uk for yourselves.
EDIT: IF you've never heard of the site before, note that it's a german site, even though it has a co.uk address. You'll pay £5 delivery but were still cheaper than CRC/wiggle/merlin/etc for the drivetrain parts I wanted.
did you get your free breakfast bowel with your first order?
Ahh meant to post about that.. yes got the bowl with the first order and was hoping for a 2nd with the returns, but no such luck.
