edd
Full Member
Anyone get a confirmation code and then no confirmation email? I ordered some shoes on back order, but would still have expected an emailPosted 2 weeks ago
They finally turned up yesterday (to be fair they were listed as out of stock when I ordered them). Never got a confirmation email (I did check my junk folder) I guess I could have typed it in incorrectly. Correct money went from my credit card to all good. Thanks for the PSA
Just went for a pair of Five Ten Impact Pro Mids, cheers for the PSA!
My pink boobie FiveTens order went awry and out of stock in my size. Evans have issues a refund and are sending me a £10 of voucher which I’ll put towards another, newer pair
I've just been on Chat for my pair, he says they might arrive but wait a bit longer. Maybe I should ask for a tenner off too and I'll re-order a pair of the non canvas ones instead.
Do cyclists have narrower feet these days?
Bought some Trail XTs from Evans, but when I get them home they were the right length, but far too narrow. So I returned them and bought some Freerider Pros from Sweatband (which I didn't realise was part of the Fraser group). Since these were direct replacements for my existing Freerider Pros in the same size, wasn't expecting any fit issues, but no they are also much narrower than my original Freerider Pros. I'm now £20 down on postage and returns and daren't order another Five Ten again, cause they seemed designed for narrower feet these days.
Hi Alex,Thank you for bearing with us at this very busy time.
Unfortunately the ongoing allocation issue for the shoes is still ongoing, however we do hope to have a fix in place by the end of this coming week.I completely acknowledge that this situation has been going on for sometime now, but please be assured we are doing everything we can to get this resoled as soon as we can.Kind regards,Nathaniel
Ordered mine on Thursday and they've arrived today. Ordered a Jersey and a bell as part of the order and they've yet to be dispatched but the shoes are here no problem.
I got an £10 voucher so am tempted to cancel my order and reorder again
Mine showed up today, well they're not actually for me, now there's two people getting fivetens for Christmas, they only took two days just like my previous orders, but I seem to have a new Evri courier who can't tell the time, late with my CRC order yesterday but two hours early with my Evans order, hope he's only covering for the usual reliable guy who always turns up within the correct two hour time slot. At least I'm getting my orders so it's all swings and roundabouts.
I completely acknowledge that this situation has been going on for sometime now, but please be assured we are doing everything we can to get this resoled as soon as we can.
I see what they did there.
2 pairs cancelled. Wasn't going to bother again but then saw the Trailcross mid pro for £42 so decided to have another go......
This time they're with Evri waiting for delivery!! Woop woop!!
My Evri guy is good so I never worry about deliveries from them.
Do cyclists have narrower feet these days?
@rwoofer I've had to stop buying Trail xt as they became narrower shortly after Terrex were branded 5:10, it's annoying as I thought I'd found a shoe that fits
Sleuth DLX and Freeride Pro mid arived yesterday. So that's casual trainers and winter cycling sorted for £86!
Sizing wise I've got wide and odd shaped feet. Length wise I could have had the 10/44.something but width wise I just sized up to the 10.5/45.something. like almost all shoes I'll have to swap the insoles which usually sorts it out.
The saga has finally ended.
I used my £10 voucher from complaining at them due to the delay to cover next day postage on a pair of trailcross mid pro. They arrived yesterday and have now cancelled the xt's. It looks like it you use the faster postage the order actually gets through their system
So, the money was refunded, the voucher never turned up and an order has gone on for some Ride Concept Hellion Elite's from Tredz instead (which were actually a little cheaper with a Blue Light discount code).
https://www.tredz.co.uk/.Ride-Concepts-Hellion-Elite-MTB-Shoes_235700.htm
I ordered a pair of freeriders on the 27sept, and I've had an email today to say that they are in their way
I'll hang on then. I ordered some on Sept 30th so fingers crossed.
Ordered Mid Pro's on the 3rd Novemeber. Had given up on them as the Paypal payment vanished from my account and no money taken. Money taken today and email to say they have been dispatched
I must have been lucky, ordered a pair of freeriders on Saturday and they were delivered on Monday.
I ordered some Kestrals and they seemed to fall into said order blackhole at the start of November. One online chat later (with the offer of 'do you want to cancel or just wait?') and they have been dispatched. So that's almost a month for them to get through due to an 'IT issue with processing the order'.
Seems if you have patience they come through - but it's not exactly quick.
I’ve got 2 pairs with boobs on now 🙂
Was going to send one back but I think I’ll keep both, doubt they’ll ever be this cheap again.
Mine came yesterday. About a month, was nearly going to give up and get some Northwaves - about 50% off if you look - but we got there in the end.
#happyimpactprowearer
I've got a pair of the Trailcross GTX waterproof shoes but it seems there isn't a clipless version of these, only the flats. The GTX ones are incredibly comfortable and I fancy something similar but clipless.
Has anyone got the Trrailcross Pro Clip In shoes? Are they any good?
I ordered, waited, no shoes, so cancelled and was refunded. Shoes turned up yesterday. Turns out I somehow ordered them twice.
Trailcross XTs arrived today after 3 cancelled orders and a month of waiting.
I got my freeriders quickly when this thread started. Loving them. Having then got (literal) cold feet out this week, I ordered the freerider EPS on Saturday night. They arrived today (Monday) and they’re brilliant. Stiffer than the normal freeriders, but that’s because they have a tough, Windproof and waterproof outer.
Ordered day before yesterday, arrived today. Glad I sized up slightly as they are snug but comfy.
They have obviously been sitting on a shelf in either Evans or sports direct as they have discount stickers on the box, looks like they were on display at 50% off RRP or £65.