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Still not exactly cheap, but some decent savings over list price
http://www.sportpursuit.com/sales/evoc-oct18?sport=Mountain_Biking&order=special_price&dir=asc
good price for the hip pack £38 posted
Cheers OP. Not a bad price for a hip pack and bladder.
Thanks - also bought the ever-so enduro hip pack, almost bought the polaris one for a little more money (with out the bladder) this morning so it was lucky I didn't.
They also have some 'cheap' POC helmets Inc fullface and clothing.
What makes them so special that the rrp on a 10L backpack is over £100? Genuine question, to know whether the SP prices are worth paying...
They're expensive, no dout, but the quality is fantastic, and warrantly supoort is brilliant, and they are very comfy bags
Thanks anono. Hip Pack bought.
Friday pm at the end of a long working week, browsing online is not good!
I've got two Evoc bags, I really rate them. not sure I'd buy them at full RRP but I got both for more than they cost above and I think they were worth it.
Thanks hip pack bought, I never thought I'd wear one of these but they actually look fine 😀
Well mine turned up today, and doesn't have the bladder included 🙁
Will probably return it, as it's pretty useless without that!
Buy a bladder from decathlon where they're really cheap and decent quality.
But I bought a pack that said it included a bladder on the listing, but it doesn't, so why should I then go and pay more for another bladder that may or may not fit.
Anyway, I've pinged SP an email, we'll see what they say. I assume they'll try to worm out of it, and just say return it for a refund.
Luckily I always take screenshots (yes, I am a bit anal!) of my online orders, as I once had a similar issue many moons ago, where the retailer edited the listing.
I've also just received one this morning from Sportpursuit. Bladder is missing. The description clearly states that it is included. I've sent a message, including a screenshot of the description.
Mine just arrived, no bladder either 🙁 sent them an email.
SP policy is to simply return things regardless of the problem. They won’t worm out of anything, but as they don’t stock anything they aren’t going to magic up a bladder from somewhere
It's a pity as it's a nicely made looking pack. Someone obviously dropped a bollock with the listing. I guess most people who bought them will also be a bit miffed with the missing bladder too.
They might offer a partial refund to stop a potential mass return....unlikely though I suppose.
Do they have an outlet where they sell off their returns? Might be a few bargains soon.
Why should I have to piss around returning something when it's their mistake?
Why should I have to piss around returning something when it’s their mistake?
Annoying, but what do you want them to do? Amazon will collect things free of charge if the item is damaged etc, but not going to happen with SP. Having said that, they once sent me the wrong model gloves (value ~£20), and they told me to keep them, and also sent the correct ones.
Give a discount on the value to fulfill the order that was promised, looks like the bladders are £25, that's their problem and they should suck it up.
I've had a few things not match the description too- they just get text from the manufacturers and stick it on the site. There was a camera on there a while ago described as HD Sport cam - description on another website,and it wasn't even 720p. I emailed them and they just said "that's the description we've got" duh. Anyway, they will fully refund you, and if you paid with paypal, there's no danger of not getting postage back. I've also had a couple of things they replaced without needing the original returned. Swings n roundathinys innit
I’ve also just received one this morning from Sportpursuit. Bladder is missing. The description clearly states that it is included. I’ve sent a message, including a screenshot of the description.
Likewise. Could do without the faff of returning it. Bit pissed off and probably will think twice about using them for much in future. .
Same here , hip pack arrived today . No bladder .
I have emailed also , be keeping an eye on here see what happens with others .
The bladder included was was a big selling point for me .
I've just noticed that the magnetic clip, though listed in the description, is missing too. That's another £8 on top of the cost of a bladder if you want to keep it.
Give a discount on the value to fulfill the order that was promised, looks like the bladders are £25, that’s their problem and they should suck it up.
No harm in asking then......but I suspect unless you are a good customer, it might not be worth their while. Might get further by asking politely, rather than being a surly arse.
If anybody wants to get rid pm me as I missed out.
they should suck it up.
You mean they should send you £25? Or send you the bladder?
Neither will be an option. They won't have the bladders for a start (they list stuff they don't actually have in stock, so if the description's wrong, they won't know until shipping time.)
And they'll ask for you to send it back rather than just give you £25 - if you make it sound like a real inconvenience to send back you might get a £5 credit on your account. Better than a poke in the eye and all that.
Sprockets have the pack + bladder for £60.99.
Do you know what, I ended up using it today. I can't be arsed to return it, so will see if they'll give me a credit on my account - £10 or so would be about right.
A Decathlon 3l bladder half full and folded in half fits perfectly, and I used a little velcro loop over the waist band instead of the magnetic clip.
In comparison to my Osprey Talon lumbar pack it's smaller, and seems to move about less (not that that was a real issue with the Osprey). Very comfy, I like the front tool storage pocket, and the ventilated back works really well.
It has a stretchy fabric pocket to put a bottle in on the left side, but having tried it before the ride, I'm not convinced the bottle would stay put on bumpy terrain. The Osprey has little elastic loops that go over the bottle tops to stop this. On the other hand the pocket is the perfect size for a spare tube.
Dez you didn't need to edit it's OK to be an arse sometimes especially if you're disappointed with bike kit 😀
Did I edit? Don't remember.
[i]it's OK to be an arse[/i] all the time, in my case 😀
Got mine today, no bladder :-(. Have any of you had a response from SP yet?
SP just sent this
Hi
Thanks for getting in touch
My apologies for your issue here. We are raising this one directly with Evoc to see if we can get one of these for you as to our knowledge this should have been included.
We will of course let you know when they get back to us on this
Thanks
James
Bladders for everyone!! 😀
Yeah just had the same reply,I am impressed! 🙂
Woohoo,
Bladders for everyone!!
I doubt it somehow. But I'm prepared to be pleasantly surprised..
Same response here. Pleasantly surprised, and will await what happens.
I guess they had a flood of emails over the weekend. We're a mardy bunch aren't we! 🤣
Thanks for your email.
Unfortunately, we've had a few similar issues raised today regarding this. We've contacted the supplier to try and rectify this.
I will email you as soon as we have an update on this.
In the meantime, apologies for the issue and thanks for your patience.
Not a flood. Just a few 🙂
Clearly there's been a bit of miscommunication between Evoc and SP, the crunch is when SP realise that bladders weren't part of the Evoc deal, how they remedy it. I'm guessing they offer everyone a refund...
I hope you all get bladders and what you thought you were buying in the first place, but I wouldn’t count on it. Return for a refund or £5 off next order would be my guess. But fingers crossed!
Just FYI my Cc was cancelled today due to a compromise of SportPursuit. Just watch out if your card suddenly gets blocked.
I'll give them the benefit of the doubt for now; having been in touch with them I got a similar response to ajantom above, I then asked them about a time frame that they expect to have a reply from Evoc & James advised "no later than the end of the week but hopefully in a few days".
We'll see. Seems Evoc dropped the ball.
I recently had a set of Roam bluetooth headphones from them, just for running / gym & they were great; fitwise, comfortwise but the volume was laughably low at 'full' volume. I sent them a polite email explaining my disappointment & had the full cost refunded within 12 hours.
Lets see.
Sprockets cycles have put on Instagram evoc hip pack and bladder for £50!
It’s on there Facebook to online soon 😉
^^^ +1 on Sprockets, LBS for me, great stock and service and never let me down !
Sprockets cycles have put on Instagram evoc hip pack and bladder for £50!
cant find the post and website has them for £61 now, I keep missing the deals on these!
dont see the hip bags on there anymore 🙁
will buy a bladder-less one off any of you disgruntled punters if interested?
Getting confusing now. Just had another pack from them. Also without bladder. Which is fine, as I can just sell one on here and get a bladder...
Websites updated now!
Ordered!
Getting confusing now. Just had another pack from them. Also without bladder. Which is fine, as I can just sell one on here and get a bladder…
Another one of the hip packs? not all the backpacks were advertised as having bladder included, so I wasn't expecting it with my second delivery.
Yep, another hip pack, same as the first. I was hoping they'd send out a bladder (and possibly a magnetic catch).
That's weird! I assume you didn't order two in the first place?
Looking at my email, they have sent an order notification twice, second time after I moaned about the lack of bladder. Only been charged once though.
You best send it back before the stw massif burn you at the stake for keeping it! 😉
I have offered SP the chance to reclaim it, so hoping to remain unflamed. 🙂 TBH I'd sell it on here for roughly the same price as the bladder which should have been included in the first place.
Thank you for placing an order for the Evoc Race 3L Hip Pack.
It has come to our attention that the description incorrectly stated that item came with a 15L bladder and magnetic clip, which it does not.
As an apology for our error, we have credited your account with 1000 reward points for each Evoc Race 3L Hip Pack purchased.
Should you decide you don't want to keep the item, we're happy to arrange a free return. Please contact us on team@sportpursuit.co.uk to arrange this.
@superstu was close. £10 off the next order and a refund.
That’s not a bad result. Tempted to get one for £50!
Does anyone know what the reward points can be used for? Can’t seem to find any info on their website.
Took me ages to find it. 1000 reward points are worth £10, apparently you can apply them at checkout time.
Not such a good deal really, given the advert clearly stated that the bladder and magnetic clip were included. I've bought a bladder and magnetic catch for £25 and £9 respectively. With the purchase price from SportPursuit, this puts the total cost over £70. A £10 credit towards random 'other' goods is a poor response. You can get the whole lot from Sprockets for £50. Best course of action would have been to return it and buy from there.
The weirdness continues at my end.
Having dug into the reasons for the second one arriving, it seems they are actually completely separate orders, raised the same day, one paid for using Amazon Pay (the one I remember completing), the other using Paypal. I have no idea where the second one came from, I have zero recollection of getting logged into Paypal from their site, or having any problems that would cause me to try again via Paypal.
So now I have to return both of them. Complete shambles and PITA. They have really dropped the ball on this one and I doubt that 10 quid credit is ever going to get used.
Is it the EVOC hip pack race you guys have bought?
I got one in that psa in the Summer. I can at least tell you that they are ruddy good. I bought the bladder to go with it in the end as the pack is so good.
I'm just going to stuff a spare bladder in mine that I had, bought a camelback mag clip for 4quid, which I'll retro fit. I mainly bought it to carry a jacket and stuff rather than water so it doesn't bother me to much. But I certainly wouldn't have bought it if I'd known it'd come without the bladder.
Have all of you original purchasers had a reply email now saying they can't get you a bladder? I've not had a reply yet.
So now I have to return both of them. Complete shambles and PITA. They have really dropped the ball on this one and I doubt that 10 quid credit is ever going to get used.
I'm sure the value of the company has just plummeted. Get over it FFS. Returning both of them just means you have to put 2 things in a bag instead of 1. I hate to think what your reaction might be if something serious actually happened in your life, like your shoes becoming untied :-). I'm guessing you don't buy stuff online much?
Get over it FFS.I hate to think what your reaction might be if something serious actually happened in your life, like your shoes becoming untied :-).
Or getting angry about something somebody has written on the internet. 🙂 It's a pain because they will need to refund me on two payment platforms, and will inevitably cock that up as well. Oh, and they didn't include any paperwork in one of the deliveries, which further complicates the return.
Oh, and they didn’t include any paperwork in one of the deliveries, which further complicates the return.
Didn't think you bought stuff very often, and this this verifies it :-). I'm guessing this is a big, important purchase for you, to be to making such a fuss about it? Go into your orders, click 'return an item', print a return slip. It's not difficult. Given the incessant moaning I doubt they will mourn your future custom. In fact, they might throw a party :-).
Seriously, I have found SP's return process to be very efficient. Given the amount of new items they continuously advertise and turn around, this sort of thing is bound to happen occasionally, and they are in the hands of the supplier.
You seem abnormally exercised about someone who is just annoyed with indifferent service and leaving a comment about it on here. Still, I guess we all get emotionally invested in certain retailers and brands and do a bit of free reputation management for them in this way. I hope you get your party invite.
I hope you get your party invite.
I've already ordered the piñata in the shape of your face. Once it has been bashed in it contains hundreds of Evoc waistpack bladders :-). The staff can't wait, I can tell you.
who is just annoyed with indifferent service and leaving a comment about it on here.
Jesus, can't imagine how tedious your reaction would be if you were more than 'just annoyed', or received bad service.
I’ve already ordered the piñata in the shape of your face.
Bless. Happy astroturfing. 🙂
Have you thought about joining your local amateur dramatics society? I hear they are a good outlet for this sort of thing.
Can we expect any more updates on this incident, or are you done now :-)? If you keep on about it for the next decade, eventually the owner of SP might come on and offer you £250 hush money. There is precedent for that sort of thing on here.
I do love a good internet argument.
When this place gets boring, there is noting else for it
Someone tried to have one with me - I just go away. Must be quite frustrating
😆
Just having an email conversation with them atm, where I'm explaining that I'd much rather just get a £10 refund to my pp account rather than having to spend more money with them (because realistically they've given us a £7 credit + postage cost, so you'd have to top it up with 'real' money to buy anything worthwhile).
Not sure my point is being taken. However, fwiw, it makes me pretty sure I'll not buy from them again.
Mine arrived without the clip and water bladder. Does anyone know where they are available separately?