[Closed] Posting a air shock to Tftunedshox

There were reports a few years ago of them not delivering stuff and more importantly also not returing it to sender.  Supposedly due to the possibility of it ending up in a plane, which would be "unacceptable"

As I remember it was items capable of holding pressure, so emptying all chambers would still not be acceptable

Haven't heard it for ages though

Reduce the pressure to 1 bar?

Just use DPD or the likes, Royal Mail are as confusing as they are annoying, i believe TF use RM for parts, and DPD for shocks/forks, i'm lucky they're not far from me and i can do a drop off and day at Windhill, then pick it back up on the way home, i take it you're a distance away?

I've always got tf tuned to arrange courier collection when sending my shock away for servicing, think its around £14 with DPD but that way your covered if it goes missing as shocks are on the prohibited list for most of the couriers if you send it privately.

I sent my shock to TF last week using Royal Mail Special Delivery. It arrived the next morning without any problems and was insured up to £500.

Cheers dudes, I thought as much. Got to get it there for Tuesday so will see if I can take to a DPD drop off point as won’t have time now to arrange through tf tuned

As above, always book it through TF Tuned to be collected from you

That way if anything does go wrong you know you are fully covered

With RM/Parclforce, if you unlucky enough to have your item xrayed and its a prohibited item they will destroy it and you will receive no refund as it states all this in their T&C's (this info came directly from a RM employee i know)

Maybe I missed something but I couldn't see anywhere in their latest T&Cs why air shocks would be prohibited?
I checked with the Post Office and they confirmed it was ok to send.

The T&C's say this

Gases, including flammable, non-flammable, toxic and compressed gases (including new, used and empty gas cylinders, ethane, butane, refills for lighters, fire extinguishers and scuba tanks, life jackets, nitrogen dioxide and carbon dioxide canisters including culinary foaming devices & soda stream)

As a shock contains nitrogen and looks like a cannister im guessing the people who man the xray machine deem it a prohibited item

I know Parcelforce business account holders are allowed to send shocks through the service but not normal customers (not sure if its do with the packaging and labelling up of dangerous items)

I've used RM and parcelforce for shocks and forks recently without issue. When they ask what's in the parcel I say broken bike parts.

If you remove the schraeder valve, it won’t be capable of holding pressure.
Sounds like a minefield tbh.

And the XRay tech will just see a canister, and on a bad day decide that it is prohibited and destroy (or sell on ebay as was alleged last time round.)

Just use their all-in-one service, sorted.

Like @intheborders I used TFTuned's service to pick my shock and forks, only £13. They e-mailed me the address labels and arranged the pick up, I just had to be home when the collection people (DPD) arrived. All went very well. Their service was excellent, they guy who did the service rang me while he was doing it and talked me thru all the bits that needed sorting. Collected, serviced and returned in a week. I would have thought that if you let all the air out of the shock/forks they shouldn't be dangerous at all, I always do this anyway before removing them from the bike frame.

I’ve always got tf tuned to arrange courier collection when sending my shock away for servicing, think its around £14 with DPD but that way your covered if it goes missing as shocks are on the prohibited list for most of the couriers if you send it privately.

This, always this.

RM Special Delivery is (potentially) airmail so risky.

If you remove the schraeder valve, it won’t be capable of holding pressure.

As said this isn't deemed acceptable, even dive cylinders with all the valves removed and you can see inside are prohibited.

Basically your shocks are classed the same as a PCP (Pre-Charged Pneumatic) air rifle, dive tanks and aerosols and require a trade contract to move about the place. You CAN send it and in a lot of cases it will make it but there are always horror stories of them getting seized and destroyed. Golden rule is to NEVER send by courier as they give you a day or two to recover it from whatever depot it's been found at or it's a goner, RM are usually better at getting it back to you (or were at any rate).

Wasn't there just the one horror story, which must have been more than 10 years ago now?

It's certainly lived long in the collective memory.

I wonder if other carriers have similar clauses which just haven't been publicised in the same way?

Use Royal Mail is fine the thing that happened 10 years ago or more was a long story not as simple as people made out rapped it up well in box no problem.

I’ve just sent my front fork to silverfish to be serviced.

Royal mail: What’s in the parcel

Me: mountainbike front fork

Royal mail: Confused look, then looks at his colleague. ‘Does it have diesel in it?’

Me: No

Royal mail: ok then

Off it went

+1 sent mine last week RM recorded, as a 'bike part'.

TF posted it back DPD.

All good.

I run a post office - Compressed gas is a prohibited item with royal mail.... So any shock with a charged nitrogen chamber (old school) would cirtainly be prohibited.

If sending a shock or fork I always ask if the sender has de-aired/gassed the item and if there is a note inside the package to say so.