Possible demise of ...
 

Possible demise of CRC / Wiggle

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Thank goodness. After two bikes and six random boxes of stuff I need them to put prices up, not down. 

 
Posted : 05/12/2023 9:54 pm
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Looks like all the discount codes have been pulled now?

Yes. Err, probably not much help posting this now but I'm quite detail oriented about this kind of thing.
'Cyber week' EXTRA10 on both sites was due to run 'til 5/12/23. On Sunday I got a CRC mailshot saying it was ending that night - it worked after midnight but seemed to get pulled about mid morning Monday. Only today have the promo codes t&cs and the top banner changed to remove EXTRA10.

CLEAR2023 and OUTLET10 had no listed expiry. These were working after the big price shakeup that happened yesterday afternoon, my guess is that it worked on all items tagged as 'sale' under the current 'Warehouse clearout' campaign rather than the intended set of earlier 'clearance' items, and seemed to stop working this morning some time. Again the site was pretty slow to catch up and still had clearance advertised after it stopped working.

BTW anyone looking for some big travel forks there's a few more Lyriks and a Zeb listed.

 
Posted : 05/12/2023 10:28 pm
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Really don't understand the pricing of things at the moment. I had a pair of pedals in my basket for £9.99 and now they've gone up to £31? It seems like they sold everything too cheap at the start and now they're trying to claw back pennies on the random stuff that's left?

 
Posted : 06/12/2023 11:50 am
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Or they have a new buyer confirmed and less of a rush to make money now?

 
Posted : 06/12/2023 11:57 am
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Really don’t understand the pricing of things at the moment. I had a pair of pedals in my basket for £9.99 and now they’ve gone up to £31?

They haven't had £9.99 pedals for a while. You know the basket thing is not a real basket where a geezer at the warehouse walks around with your basket to lock prices, right? Why didn't you just buy at that price while you could?

 
Posted : 06/12/2023 12:01 pm
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It's about cashflow at this stage, not even sophisticated yield management.

 
Posted : 06/12/2023 12:02 pm
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@nickfrog.  I noticed that, I've been adding things to get the rush of shopping without spending anything lol

I've held out for 4 weeks as don't need anything but bought the £60 Prime road wheelset when it dropped a couple of days ago in the hope it spit-polished my old road bike enough that I avoid the temptation oof buying a whole new bike

 
Posted : 06/12/2023 12:08 pm
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It’s about cashflow at this stage, not even sophisticated yield management.

This was my assumption too, while headline task of the administration is to make money back for the lenders. In the short term that means keeping the lights on so there's a business they can sell, which will mean selling £X0,000's of stock every day. Someone somewhere sat at a spreadsheet with an algorithm trying to work out if that's less of a loss as a few thousand £10 pedals or a handful of £2000 bikes. I suppose that's why we had stuff like DT freehubs at silly discounts, they probably sold almost none of them, so the algorithm dictates give them a 90% discount to sell them for something as it's better than nothing.

I don't even have a modern road bike with axles and disk brakes and the £300 Prime carbon wheelsets were tempting me!

 
Posted : 06/12/2023 12:39 pm
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10 SPEED Shimano M4100 cassettes up from £9 to £16.99 thank god! ooh I'll have another cassette with each order 😂

 
Posted : 06/12/2023 12:51 pm
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re. the pricing fluctuations, they seem to have been using algorithmic pricing for some time now, and I wonder if they've just totally taken the brakes off it now?

 
Posted : 06/12/2023 12:54 pm
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My delivery yesterday came via a third party fulfilment centre.

 
Posted : 06/12/2023 1:00 pm
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Gotta say, I know this hasn't been everyone's experience, but Wiggle seem to be getting stuff out the door incredibly efficiently. My three recent orders have come very quickly. Ordered some more stupidly cheap stuff Monday night, and Evri have just delivered it. Hopefully it'll still be there when I get home - at least they've put this one behind the bins rather than just leaving on the doorstep like they did yesterday 🙄

 
Posted : 06/12/2023 2:18 pm
stevie750, fasthaggis, nickc and 5 people reacted
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@nickfrog I understand how the basket works, it's not the fact that they changed the price of the item in my basket, I just can't believe the prices are changing so randomly.

It was only a couple of days ago (Nukeproof Neutron pedals) and I was looking for other things to add to my basket to get it over £20 for free delivery. I'm not desperate for them so I wasn't going to pay for p&p when the prices of other things I might want may change.

 
Posted : 06/12/2023 2:37 pm
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I just can’t believe the prices are changing so randomly

It's not a shop. It's a fire sale, where the doors could close any day. Don't expect stability of any kind.

Even more true of the house brands... they could all be split up and sold separately, without stock.

 
Posted : 06/12/2023 2:44 pm
stevie750, sillyoldman, sillyoldman and 1 people reacted
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@niel11

Pm me if you want some of the pedals, I've got some here

 
Posted : 06/12/2023 2:45 pm
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Even more true of the house brands… they could all be split up and sold separately, without stock.

Unless someone's decided that flogging carbon wheels for £300 and pedals for £10 does more to devalue the Prime/Nukeproof brands in the medium term.

Or....

Last week was the month end and things are stable again at least until the next set of invoices become due.

 
Posted : 06/12/2023 3:11 pm
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aaahhhh balls, just remembered that there was a DHB base layer I meant to order. Was £33 this morning, now £52.25 - a whole £2.75 off 'RRP'

I wonder if they were swimming in so much stock that they've had to have this massive reduction exercise, now adjust prices to where they should be as they're at sensible levels. OTOH, I could see sales being incredibly slow now as a result

 
Posted : 06/12/2023 3:13 pm
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This all perhaps indicates they're getting close to a deal for the brands so now slowing down on the 'fire sale' to maintain a value of assets to be purchased.

 
Posted : 06/12/2023 3:19 pm
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I doubt it's the end of the fire sales (although my wallet could certainly use that being the case)

All the stuff I ordered Monday late evening is here, over 5 parcels and two couriers, which is service like I've never known from them. As much as I love the bargains, it's also hard to separate them from the realities of people losing their jobs. Fingers crossed that CRC/Wiggle and all their in-house brands remain in more than just name only

 
Posted : 06/12/2023 3:37 pm
 nuke
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This all perhaps indicates they’re getting close to a deal for the brands so now slowing down on the ‘fire sale’ to maintain a value of assets to be purchased.

Let's have some faith here people....this is merely the eye of the storm and not soon from now we will once again be knee deep in Chiggle boxes filled with ill fitting clothing, oddly coloured components and tools/accessories that will never see the light of day 🙏

 
Posted : 06/12/2023 6:55 pm
mashr, jonnyboi, kelvin and 5 people reacted
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oddly coloured components

Hey! My bike's going to look great with a blue bb, brown pedals and red grips.

 
Posted : 06/12/2023 7:03 pm
nt80085, nuke, nt80085 and 1 people reacted
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Bucket load of DHB stuff I ordered for the wife has arrived.  It's TINY. I had to check I hadn't ordered age 10 rather than size 10.

 She definitely thinks I am fat shaming her 🙁 

 
Posted : 06/12/2023 9:28 pm
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Bucket load of DHB stuff I ordered for the wife has arrived. It’s TINY. I had to check I hadn’t ordered age 10 rather than size 10.

Some DHB tights arrived for me today. Thought the same, held up they come to just below my knees. But they stretch loads and feel like a good fit.

 
Posted : 06/12/2023 10:23 pm
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I had ordered some of those oil slick horizon pedals for £19.99 but got an email to say they were cancelling it as out of stock and they’d refund me. Guess that’s saving me from myself as they did look disgusting tbh

 
Posted : 07/12/2023 12:43 am
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Unboxed my £90 prime attaquer wheelset, absolutely lovely.  A smidge over spec weight at 1440g but I am well chuffed with them for the price.  Along with the prime carbon parts arriving my gravel bike is going to be like triggers broom at this rate! <br /><br />

https://www.chainreactioncycles.com/p/prime-attaquer-disc-alloy-wheelset

 
Posted : 07/12/2023 4:51 am
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Guess that’s saving me from myself as they did look disgusting tbh

Lol, time to step away from the computer 🙂

 
Posted : 07/12/2023 9:12 am
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be knee deep in Chiggle boxes filled with ill fitting clothing, oddly coloured components and tools/accessories that will never see the light of day

I have tried not to order anything too questionable just because it is cheap, the problem I have is I keep spotting stuff I need at a really good price and rather than pay £3,50 for postage, I add £10 worth of bottom brackets, small tools and water bottles to the order. I had 2 on the shelf already but it appears I now have 7 bottom brackets for my hardtail!

 
Posted : 07/12/2023 9:24 am
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I had ordered some of those oil slick horizon pedals for £19.99 but got an email to say they were cancelling it as out of stock and they’d refund me. Guess that’s saving me from myself as they did look disgusting tbh

Mine should be here today... £40 to you 😀

 
Posted : 07/12/2023 9:32 am
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Loads on eBay, feels like most of the stuff being bought in the fire sale is ending up there.

someone has five sets of the carbon 650b wheels up for £269 a pair!

 
Posted : 07/12/2023 9:37 am
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Unboxed my £90 prime attaquer wheelset, absolutely lovely.  A smidge over spec weight at 1440g but I am well chuffed with them for the price.  Along with the prime carbon parts arriving my gravel bike is going to be like triggers broom at this rate! 

Kind of lost track on all the different threads about these ... but do you get the end caps/skewers for QR axles?

 
Posted : 07/12/2023 9:46 am
 a11y
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Unsurprisingly they're snowed under with bike orders it seems. Despite me proactively offering to accept a bike I'd ordered on 27th Nov without the PDI etc, it's only just been despatched today.

And for the first time (ever, for me) I thought Wiggle had made an error with a delivery. Order of saddles and 2 x kids handlebars arrived via Evri, minus the handlebars. No indication that the order was being split into 2 deliveries but that's what they've done. Handlebars are due today via Parcelforce.

She definitely thinks I am fat shaming her 🙁

Mrs a11y has a major gripe with cycle clothing sizing in general, as do I to an extent. I'm by no means a biffer - 187cm, 88kg, broad-shouldered, 35" waist - but often need XXL in some brands. I'm a comfortable L in things like tshirts etc, or M is I want the (pitiful) guns on show.

 
Posted : 07/12/2023 10:20 am
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Clothing sizes are total rubbish everywhere, the only difference between a 9-10 & 10-11 xmas jumper in Next is the older one is 10mm longer in the body & 20mm longer at the sleeve, like kids dont grow, they stretch.

 
Posted : 07/12/2023 10:44 am
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it appears I now have 7 bottom brackets for my hardtail!

I've got headsets for frames I don't even own (yet!)

 
Posted : 07/12/2023 10:47 am
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Kind of lost track on all the different threads about these … but do you get the end caps/skewers for QR axles?

The disc version definitely do, comes in a bag with the manual etc. so I presume they'll all have them.

 
Posted : 07/12/2023 10:59 am
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I’ve bought one of those single speed Vitus city bikes for canal bank and leisurely rides with Mrs Rock. At £159, it seems daft money and no great shame if it gets stolen. Hereafter to be known as the CentreParcs bike.

I was after the three speed Nexus hub version but it’s sold out in my size.

 
Posted : 07/12/2023 11:00 am
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M4100 11-46 has gone from £9 to £16.99 and now £50.99! Glad I bought 4 when I did.

 
Posted : 07/12/2023 11:02 am
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Hereafter to be known as the CentreParcs bike.

Is it brown then?

 
Posted : 07/12/2023 11:07 am
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Kind of lost track on all the different threads about these … but do you get the end caps/skewers for QR axles?<br /><br />

YMMV but looks like F&R QR caps, 15mm front caps, cassette spacer, WR skewers, tubeless valves and four spare spokes. <br /><br />
image

 
Posted : 07/12/2023 11:13 am
 a11y
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I was after the three speed Nexus hub version but it’s sold out in my size.

I wanted that version too but couldn't for the same reason. Ended up going for the Mach 3 VR with regular gears instead. A whole £315 (plus the £20 delivery). I then grudgingly spent a further 12% (£40) of the bike's cost on a set of full length guards for it.

Vitus

 
Posted : 07/12/2023 11:22 am
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It might reassure anyone buying big things - I've just returned a bike to ChainReaction and got a refund. (And a different bike delivered).

It all went very smoothly - from them arranging pickup to refund arriving back in my account this morning.

A bit relieved that it worked well - but you'd not have known there was anything going on at CR/Wiggle other than seeing this thread/reading the magazine.

 
Posted : 07/12/2023 11:56 am
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Is it brown then?

I think he means that he won't mind if it gets muddy

 
Posted : 07/12/2023 11:57 am
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Hmm, how quick are people seeing their orders processed?  I ordered early on 5th and it's still not shipped - anything to worry about? (to be fair, relatively low value with 5-6 clothing items so I anticipate that's a pig to pick)

 
Posted : 07/12/2023 12:11 pm
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Hmm, how quick are people seeing their orders processed?

It's varied but I'd expect to get a notification today if I were you.

It's tended to be 1-2 days for me, but one of them took 3 days I think.

 
Posted : 07/12/2023 12:15 pm
 nuke
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Hmm, how quick are people seeing their orders processed?

Same as you... ordered 5th, small items low value and nothing yet

 
Posted : 07/12/2023 12:20 pm
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It varies. don't panic. I had mixed bag of stuff ordered on 4th that has just shipped.

 
Posted : 07/12/2023 12:26 pm
 cp
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I'm finding orders with several items in are leaving much more slowly than orders with a single item in which usually ship same or next day

 
Posted : 07/12/2023 12:33 pm
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Anyone else trying to stay strong and NOT put another order in today?

 
Posted : 07/12/2023 1:02 pm
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I think it's ironic that the death throes of CRC are people buying heavily discounted stuff they don't really need. 

 
Posted : 07/12/2023 1:06 pm
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Anyone else trying to stay strong and NOT put another order in today?

@chakaping is there even much worth having at this point? I feel like most the "bloody hell, for that price" bargains have gone at this point.

 
Posted : 07/12/2023 1:09 pm
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@chakapingis there even much worth having at this point? I feel like most the “bloody hell, for that price” bargains have gone at this point.

Nice try mate, I'm not gonna look though.

 
Posted : 07/12/2023 1:30 pm
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Not a big deal. But the bike I purchased at heavy discount is out of stock now, but has had the RRP reduced from £1099 to £899. Is that actually allowed?

 
Posted : 07/12/2023 3:25 pm
 dcxs
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Still no Giga 290 since 24/11, will cancel order if not shipped tomorrow. I don't expect CRC to exist in its current form after Christmas and would at least like to get the bike before that.

 
Posted : 07/12/2023 5:09 pm
 a11y
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Still no Giga 290 since 24/11, will cancel order if not shipped tomorrow.

Get on the live chat with them - they're still very helpful I've found. I ordered my Vitus hybrid on 27.11.2023 and it was shipped today, but that was only after me responding to their e-mail about receiving the bike without undergoing the usual PDI checks.

 
Posted : 07/12/2023 5:23 pm
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Unboxed my £90 prime attaquer wheelset, absolutely lovely

And mine, look great. No harribo though the ****ers 😜

 
Posted : 07/12/2023 7:19 pm
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The orders with lots of little bits n bobs do seem to be processing a lot slower, as a former order picker/packer I can confirm nobody enjoyed getting those order sheets especially when it's close to breaktime, a quick reshuffle sorted that out, probably all digital now though.

 
Posted : 07/12/2023 8:25 pm
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Thanks all, still nothing but not in a rush beyond some of it being needed for skiing in 3 weeks time.

Good to hear re: the Prime wheels looking nice, I went for the cheaper Prime Baroudeur as I didn't want them showing up the rest of the bike 🙂

 
Posted : 07/12/2023 8:34 pm
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Well I've just put yet another order in today - over 10 since the offers first started! Can someone just buy them to stop me getting tempted again!

 
Posted : 07/12/2023 8:38 pm
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https://flic.kr/p/2pkdtCv

 
Posted : 07/12/2023 9:32 pm
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At the moment I'm done with ordering.  The prices have gone up in the last few days so the fact I 'could' have got stuff cheaper is a psychological block atmo. Thankfully! 

 
Posted : 07/12/2023 9:48 pm
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Same. I don't think I could stand another. Somehow this lifetime flat pedal rider that was curious now has three sets of SPDs *shrugs*

 
Posted : 07/12/2023 10:26 pm
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A lot of stuff is being deleted as well after it goes out of stock. You can't even link back to the brand x carbon road bars anymore. Same for a lot of things I had ordered.

 
Posted : 07/12/2023 10:48 pm
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I was after the three speed Nexus hub version but it’s sold out in my size.

Aha. If it was a medium I'm afraid I snaffed the last one a week ago. Sorry about that.

Arrived and built it up on Thursday and took it a run across town. It's a great thing. Way zippier than I expected it to be, comfy enough, 3 speed is all I need for in n out of town/pub bike duties. And, the real motivation for purchase, it means I no longer have to leave my beloved old Cotic Soul locked up in town anymore.

 
Posted : 07/12/2023 11:16 pm
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Bagged a pair of hope tech 4 E4,s for £258

The guy above whinging @bigrich what difference does it make .if the sales at least get the cash in to pay wages before Christmas then let people buy stuff you either think they need or not.

 
Posted : 07/12/2023 11:38 pm
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My £10 carbon road bar arrived. It's insanely light.

 
Posted : 07/12/2023 11:46 pm
jonnyboi, james-rennie, kelvin and 5 people reacted
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Bonkers light, I got the road bars, carbon seat and attaquer wheels and reckon I will take a kilo off my road bike for just over £100

 
Posted : 08/12/2023 12:46 am
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Just had a look at wheels. Hope i35 wheelset was £999 now 10p!

Out of stock though... obviously..

 
Posted : 08/12/2023 1:27 am
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Those nukeproof blackline short sleeve jerseys didn't take long to disappear at £10, you snooze you lose strikes again, I'll never learn, I've already got three pairs of blackline pants but at £30 do I need some more 🤔

 
Posted : 08/12/2023 10:02 am
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Bought a couple of spare headsets, the weird internal routing ones that my Vitus ebike uses. Partly because they're cheap (£2.99 upper, £9.99 lower), partly because I reckon the industry will have moved on from this terrible idea by the time I really need one.

 
Posted : 08/12/2023 10:29 am
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you snooze you lose strikes again, I’ll never learn,

Well I didn't snooze buying my base model Reactor in the summer - if I'd waited I could have got the top alloy model with a better fork (my only complaint on the base model) for only an extra £50, so you don't always win 🙂

Not too bad though, ISTR someone on here bought one full price just before they were discounted by nearly half. Ouch.

 
Posted : 08/12/2023 10:58 am
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I got excited too soon and bought the £59 Baroudeur wheels before I had seen the 200g lighter Attaquer wheels for £40 more. Looks like I might have to buy again with a few extras this time (£5 helmet, socks, beanie...) now the initial excitement has calmed down and they are still in stock...

 
Posted : 08/12/2023 11:12 am
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Ordered some rotors Tuesday, arrived today.

OEM stock so no packaging, but no worries there.

 
Posted : 08/12/2023 12:03 pm
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One less temptation for some of us, those £99 Attaquer Disc wheelsets are all gone.

 
Posted : 08/12/2023 12:55 pm
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I ordered the Attaquers yesterday afternoon when they were showing low stock, then after ordering them they became out of stock, so may have got the last pair or may be getting a refund. Hoping the Barodeurs don't sell out in the meantime if it's to be the latter.

 
Posted : 08/12/2023 1:09 pm
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I purposefully bought the Baroudeurs over the Attaquers for my winter bike - brass nipples and J-bend spokes. I stand by my decision 🙂

 
Posted : 08/12/2023 1:39 pm
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Maybe I got the last set of Attaquers this morning but still showing in stock for me. Fingers crossed...

 
Posted : 08/12/2023 2:14 pm
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Placed an order with CRC for multiple items Monday and they arrived Weds. Ordered some Nukeproof Horizon pedals on Tues and yet to even get a delivery notice. Those pedals were out of stock the next day - should I be concerned?

 
Posted : 08/12/2023 4:56 pm
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Rim brake attaquers are in stock but not the disc.

 
Posted : 08/12/2023 5:20 pm
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Ordered a Mach 3 on Sunday with an arrival date of 28th and it came yesterday. The PDA worksheet was dated May 2023 so that could be why it got out the door so quick. As for the quality of assembly it is actually way better than expected with grease on all the right parts, gears perfect and just looking good over all. Certainly came in a better condition than other bike shops that you would expect better from. Front end a tad low for me so will be putting a new stem and bar on from my spare bin.  For a £200 city whip can't complain... its a weapon.

 
Posted : 14/12/2023 5:01 pm
 euan
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Caved in and ordered some OE Lyrik Ultimate forks with 60% off Sunday and they arrived yesterday.

Planned refresh/upgrade for a bike it simply isn't worth selling on second hand market at the moment, love the frame so may as well invest a bit.....

 
Posted : 14/12/2023 5:18 pm
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I've been after a gravel bike frame and missed out on a full build Energie VR last Sunday so went for a Substance FB as it's the same frame as the drop bar bikes.

It was due 28th Dec and got an email today saying they were snowed under with PDI checks on full bikes with a two week delay. But they are offering to send bikes without it to speed delivery up. I've gone for that and if you are waiting on a bike drop them a line if you need it sooner.

 
Posted : 14/12/2023 6:15 pm
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