Outstanding service...
 

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[Closed] Outstanding service from MTBbatteries.co.uk (Smudge)

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So my DX bastid light battery died last autumn and I bought a new one from mtbbatteries.co.uk. (Smudge off this forum) Great service - no problems...

That was until a couple of weeks ago when I stupidly shorted it out with a screwdriver - then it wouldn't charge up.
Before binning it I thought it would be worth asking Smudge whether it could be rescued - he said if I posted it back he'd check it out for me...

Well it's now back with me a couple of days after I posted it, rebuilt with a new protection PCB - free of charge.

Brilliant!

I will definitely be buying from him in the future.


 
Posted : 25/05/2011 8:35 pm
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smudge IIRC not smee


 
Posted : 25/05/2011 8:37 pm
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smee was "electric" though - easy mistake to make


 
Posted : 25/05/2011 8:41 pm
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Oh, OP - you can edit the post and title if you get in early (within 15mins ?)


 
Posted : 25/05/2011 8:42 pm
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yeah cheers - edited it!


 
Posted : 25/05/2011 8:43 pm
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Thanks for the kind words Neil 8)
You never told me about the screwdriver bit in the email 😆


 
Posted : 25/05/2011 9:30 pm
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Can only second the comments about the service from Smudge/MTBbatteries.com. Bought one of the XML lights from him, got it within a few days of contacting him to enquire if there was any left, great communication with email updates and the like.
Was worried about buying a "cheap" light but am reassured by the service and communication from him.
Would deffo recommend him to friends (and have already..).


 
Posted : 25/05/2011 10:48 pm
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Agree with everything above - great service from MTB batteries and I've heard the same from several friends.


 
Posted : 17/12/2011 9:39 pm

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