You don't need to be an 'investor' to invest in Singletrack: 6 days left: 95% of target - Find out more
Hi, has anyone ordered spare keys for the New York D locks anywhere in thie U.K.
Google is only coming up with their home website in the USA. ( America, not 'Uther side Accrington!)
I'm now down to the master key, which still has the code on it so it shouldn't be any trouble with identifying the correct one I'm hoping.
Thanks in advance.
Contact Madison, they should point you in the right direction, or, the dealer you purchased it from?
Thanks for that, I'll try Madison. The lock was in a Cycle to Work order a couple of years ago so they will probably be easier. 👍🏻
If you’ve got a specialist locksmith close by they may be able to cut some for you.
I’ve had some cut at a place by me.
I just ordered mine from their US site. That said, the first keys they sent didn’t fit/work. Sent them a picture and the correct keys were sent out. Didn’t take too long either.
Thanks for the replies, I've emailed Madison so will wait for their reply. I have a proper locksmith not too far away so that's another option.
I did try the American site but it was saying my keys don't match up with the lock. If I can't get sorted with the other options I'll email them with a photo and see what happens.
Thanks all.
Madison don't supply keys.
Keys need to be registered through Kryptonite’s website. If the customer loses their key, if it’s registered, they’ll get two replacements free.
https://www.kryptonitelock.com/en/customer-service/register-keys-combination.html
If they haven’t registered, they can still order replacements, but it will cost them money
https://shop.kryptonitelock.com/atpo_order_forms/order-keys.html?origin=en
I had some replaced.. just check my emails, it was in 2009, but on the bright side it took them less than a week to supply the keys (gong by my email thanking them)
Had a reply earlier from Madison, as said above, they don't supply keys. I've just emailed the Kryptonite zen desk whatever that may be and included the code with a couple of photos of the lock and key, they are saying currently running at a 10-14 day turn around.
Hopefully they can help, I don't fancy losing my last key down another grid hole!
Thread resurrection!
It’s taken a while but had a email back from their customer service department today, they have posted out two replacements free of charge!
So nice to see proper customer service in action, thank you very much Kryptonite! 👌🏼☺️