My Sick! experance
 

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[Closed] My Sick! experance

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when you live in a nation of **** who believe the NHS will be better off because it’s written on the side of a bus…I’d agree with you

Has Brexit replaced the Nazis in Godwin's Law now?


 
Posted : 02/02/2019 9:25 pm
 nach
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Well it turns out when the actual nazis turn up it kind of gets invalidated. Godwin on his own law:
https://twitter.com/sfmnemonic/status/896884949634232320


 
Posted : 02/02/2019 9:57 pm
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Good news guys! Looks like they are starting to sell the original Wulf again! Who’s in?!?


 
Posted : 02/02/2019 10:06 pm
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Has Brexit replaced the Nazis in Godwin’s Law now?

no but curiously godwins law was proven


 
Posted : 02/02/2019 11:31 pm
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https://instagram.com/grizzlygnarcissist?utm_source=ig_profile_share&igshid=1vpmd24c75n75

Looks like they are making friends all over Instagram


 
Posted : 14/02/2019 7:09 pm
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Surely it's a case of small claims now. Any customer who is slow will lose out by being back of the queue.


 
Posted : 14/02/2019 7:15 pm
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There’s a thread on pink bike from a(nother?) chap who paid £2k for a ti frame around a year ago that’s had nothing (STW ran the press release that said they were stopping ti production in sept...) I know of others that have had nothing too, not just in the UK. Absolute shower. Still pumping out the insta though...


 
Posted : 14/02/2019 7:27 pm
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And another month goes by without them answering emails. Plenty of people out there looking for refunds by all accounts. I still have the wrong frame in my possession will probably keep it as I doubt the correct one will ever arrive.


 
Posted : 14/02/2019 7:41 pm
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This is really poor, especially as they’re continuing to push for more sales with frequent social media posts.


 
Posted : 14/02/2019 7:50 pm
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Trading Standards time then - its looking like deliberate fraud.


 
Posted : 14/02/2019 7:53 pm
 Del
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. I still have the wrong frame in my possession will probably keep it as I doubt the correct one will ever arrive.

Unless you really want it, ship it back and send them a letter recorded, that unless they refund within 28 days you'll take further action, then take them to small claims. It's easy, won't cost when you've won, and as a business they'll have to come to your local court of they choose to fight it. Which they won't. Problem solved.


 
Posted : 14/02/2019 7:57 pm
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The whole social media thing bullshit, spouting shit about the next crazy idea or showing some shitty stem then kicking off at people who want refunds or complaining about the wait. When I ordered my frame it was noted as a 30day wait, this was last May, last ****ing May! Only got the wrong frame delivered in December, luckily in the right size but the wrong colour, no response to emails since. As far as I’m concerned now they are an absolute shower of ****s who are complete hypocrites who can go and **** themselves to hell and back a few times!


 
Posted : 14/02/2019 7:58 pm
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That instagram account is meltdown gold.

For a bit of perspective (not defending them) I contacted Marino who has been doing their cheaper steel frames to get a sample gravel frame as a test before a small batch produced. After about six months he built us a front triangle, then disappeared. Sent a couple of emails, got nothing back. After xmas got an email with pictures of 95% finished frame and basically 'sorry we had problems, do you still want this?' replied same day saying may as well, it's basically finished and actually looks pretty rad. No reply, two months. So there is actually a lovely gravel frame sitting in Peru with our tasty trees engraved on it. With anti toe overlap geo.

Short version, dealing with people in other countries is hard and this is why real brands visit their vendors.


 
Posted : 14/02/2019 8:07 pm
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Unless you really want it, ship it back and send them a letter recorded, that unless they refund within 28 days you’ll take further action, then take them to small claims. It’s easy, won’t cost when you’ve won, and as a business they’ll have to come to your local court of they choose to fight it. Which they won’t. Problem solved.

That implies there are enough cash or assets to refund. But in that case always better to be in the queue.


 
Posted : 14/02/2019 8:11 pm
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They're probably too busy organising a festival...


 
Posted : 14/02/2019 8:13 pm
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What I find slightly odd is that Cotic and WeAreOne (to name a couple) seem happy to associate themselves with them based on their Instagram posts. You'd have thought they would show no interest in any of their posts unless there is some sympathy with their situation which I find hard to grasp given the apparent evidence.


 
Posted : 14/02/2019 8:14 pm
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Was a bit surprised to see this last week.

https://singletrackmag.com/wp-content/uploads/2019/02/fresh-goods-friday-434-the-ross-isnt-our-friend-edition/


 
Posted : 14/02/2019 8:15 pm
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That implies there are enough cash or assets to refund. But in that case always better to be in the queue

I really doubt there are which is why I’m not going persue it and end up with nothing.


 
Posted : 14/02/2019 8:16 pm
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Longmover - a blast and powdercoat is £40. Not an ideal solution but the best chance of getting the bike you want. Not like you'll be invalidating a warranty of any worth. Even winning in small claims, I can still see you having no bike and no money.


 
Posted : 14/02/2019 8:17 pm
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Exactly, i’ll Run it with the original paint until it all comes off, which will be about a week then get it powder coated somewhere.


 
Posted : 14/02/2019 8:24 pm
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I'm glad I paid with PayPal so I have a bit of back up


 
Posted : 14/02/2019 9:22 pm
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The tattoo shop they operate out of is at the bottom of my road. Shame they’re rubbish, be cool to have the next big thing in walking distance.


 
Posted : 14/02/2019 10:06 pm
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@pigyn the Marino guy had some health issues (by all accounts) and I think I heard that through framebuilders ...can't remember


 
Posted : 14/02/2019 10:10 pm
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be cool to have the next big thing in walking distance

It would have to be walking distance wouldn't it?


 
Posted : 14/02/2019 10:11 pm
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It would have to be walking distance wouldn’t it?

Well they would never deliver it otherwise would they!!


 
Posted : 14/02/2019 10:20 pm
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It would have to be walking distance wouldn’t it?

And T-shirt weather


 
Posted : 14/02/2019 10:23 pm
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Got to flash that ink.


 
Posted : 14/02/2019 10:26 pm
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When I drove past the tattoo shop at the weekend it looked like it was shut down. Not 100% on that but certainly sounds like the wheels are coming off


 
Posted : 14/02/2019 10:33 pm
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Not 100% on that but certainly sounds like the wheels are coming off

Arguably they were never on. It's hard to fit them to a frame that didn't arrive


 
Posted : 14/02/2019 10:35 pm
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I wonder how many fanbois will turn up at all the small claims court hearings to shout down the claimants?


 
Posted : 14/02/2019 11:12 pm
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#haters


 
Posted : 14/02/2019 11:13 pm
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Arguably they were never on. It’s hard to fit them to a frame that didn’t arrive

Head angle woz too slack innit.


 
Posted : 14/02/2019 11:29 pm
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Longmover, how about boxing it up and keeping it mint. Might be so rare it will one day be worth a fortune. All the fanboi's will one day be old enough to buy one and you might have the only one in turd brown ever produced..


 
Posted : 15/02/2019 7:12 am
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Looking back at the issues they’ve had from very early on it seems like it’s a one big Ponzi scam. Advertise, makm just enough frames to sell loads of orders and keep hanging on until they get found out.


 
Posted : 15/02/2019 7:48 am
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Has their Instagram account been shut down?


 
Posted : 15/02/2019 7:57 am
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Its amazing the amount people that haven't got their products, crazy really. Hope everyone sorts out the refund or get what they ordered.


 
Posted : 15/02/2019 8:00 am
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I can't help but think that if they bought a jig from The Bicycle Academy, a bit of tube and learnt to weld themselves that they might actually have delivered possibly more than they have so far with their disruptive/Instagram/supreme/Millennials approach?


 
Posted : 15/02/2019 8:13 am
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Still up:

Says User Not Found To me.


 
Posted : 15/02/2019 8:21 am
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their disruptive/Instagram/supreme/Millennials approach?

I thought they were all about Long, Low, Slack? Long lead times, Low respect for customers, Slack attitude to running a business?


 
Posted : 15/02/2019 8:29 am
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Aaaah I see they blocked me as I asked them why they were taking so long delivering frames a while back. I can still access their account from my other Instagram account.


 
Posted : 15/02/2019 8:31 am
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I was going to say that they must have blocked you!


 
Posted : 15/02/2019 8:32 am
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Says User Not Found To me.

Have they blocked you? (Can you block like this on instagram?)


 
Posted : 15/02/2019 8:34 am
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Can't decide if sick bikes was a deliberate scam or just a really poorly run business. I suspect just really poorly run

The attitude and responses from the company owners to that thread on here a while back rang massive alarm bells for me.

The lesson to be learnt is always use a credit card (or payment mechnanism with easy refund policy) to buy anything.


 
Posted : 15/02/2019 8:37 am
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I don't think it was a deliberate scam, just a show of shit they couldn't get under control.


 
Posted : 15/02/2019 9:12 am
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Still up:

But they have, all of a sudden, become quite inactive. They used to be all over Insta like a rash. The activity on that acct has nose dived, last post 4 days ago. For a company that would frequently post 10-20 times a day, that's effectively dead in the water


 
Posted : 15/02/2019 9:22 am
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It’s probably one of those things that starts well but they spend the money coming in and get to a point where they get problems and can’t dig themselves out but still keep spending the money hoping that something will happen which saves them.


 
Posted : 15/02/2019 9:41 am
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tomhoward

I thought they were all about Long, Low, Slack? Long lead times, Low respect for customers, Slack attitude to running a business?

Very good 🙂


 
Posted : 15/02/2019 9:44 am
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I thought they were all about Long, Low, Slack? Long lead times, Low respect for customers, Slack attitude to running a business?


 
Posted : 15/02/2019 9:44 am
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I’m glad I only dropped 450 on a frame, I feel sorry for those waiting on a full sus frames which will likely never be delivered.


 
Posted : 15/02/2019 9:58 am
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I was listening to Vital mtb inside line podcast with Frank the welder and he mentioned several times that he was doing frames for Sick, so hopefully they will arrive at some point.


 
Posted : 15/02/2019 10:01 am
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Depends on if he gets paid I would have thought.


 
Posted : 15/02/2019 10:04 am
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https://www.instagram.com/stories/highlights/17973903994037927/

They're looking for a social media assistant...


 
Posted : 15/02/2019 10:05 am
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They mentioned he was doing the Gnarpoon, (wasn’t that originally a STW coined term? From Northwind iirc) so that’s 4 frames (that have been paid for by customers via crowd funding, make of that what you will) Not sure about any others.


 
Posted : 15/02/2019 10:14 am
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Interesting that all the comments about Sick! on Pinkbike's current piece on hardcore hardtails have been taken down.
They do seem to have some industry mates.


 
Posted : 15/02/2019 5:59 pm
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Interesting that all the comments about Sick! on Pinkbike’s current piece on hardcore hardtails have been taken down.

Maybe if some of these comments were proven be true ? ..it's almost got an element of the Roman mob about it once the hoarde jump on the bandwagon.


 
Posted : 15/02/2019 6:05 pm
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I initially started that debate on Pinkbike by questioning if Sick were still in business, then came the negative comments and discussion. I think that utterly stinks that Pinkbike have taken those down.


 
Posted : 15/02/2019 6:08 pm
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I think that utterly stinks that Pinkbike have taken those down.

Isn't there some thing where by allowing people to post ( what could be construed as) potentially damaging stuff on their website truth or not it opens them up for liability

Maybe that's why and the cynics just think it's their mates at pinkbike? Not saying it isn't their mates but truth is no one outside of the mods at pinkbike would know


 
Posted : 15/02/2019 6:15 pm
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Does that mean pinkbike actually got a bike to ride? Might explain why nobody else got one.... I had a look when this thread picked up a while back frames were being promised at the start of this month.


 
Posted : 15/02/2019 6:24 pm
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Isn’t there some thing where by allowing people to post ( what could be construed as) potentially damaging stuff on their website truth or not it opens them up for liability

That may well be the case.


 
Posted : 15/02/2019 6:33 pm
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neilforrow

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I don’t think it was a deliberate scam, just a show of shit they couldn’t get under control.

TBH it seems to be exactly like Duffbags- started out legit, then they just couldn't be arsed, and at some point they realised that even if they didn't bother delivering anything people would still pay them money. A little goodwill goes a long way.

tomhoward

They mentioned he was doing the Gnarpoon, (wasn’t that originally a STW coined term? From Northwind iirc)

It was either me or Ojom, he says it was me but I'm pretty sure it was him.


 
Posted : 15/02/2019 6:36 pm
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(wasn’t that originally a STW coined term? From Northwind iirc)

Oldest reference Google could find: https://singletrackmag.com/forum/topic/needs-to-get-his-weight-off-the-back-more/#post-5746335


 
Posted : 15/02/2019 6:50 pm
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I wonder if they ever finished off that unfinished (or terrible I've not decided) braze that saw them launch the vitriol at me....


 
Posted : 15/02/2019 6:59 pm
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The comments on Pinkbike haven't been taken down guys, if a comment on Pinkbike gets enough negative props it goes into the 'hidden below threshold' section at the bottom of the comments and you need to log in to see those.


 
Posted : 15/02/2019 7:03 pm
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Whats concerning about the comments being deleted (edit based on what anus said, I’m logged in and can’t see anything bad, have clicked on any below threshold comments, presumable HYD saw them to ask why they’ve been deleted?) is that that just means the hype keeps on building, thanks to all the renderings and new ideas they produce and the mags, including STW, going nuts for the exciting new ideas, but are little more than napkin drawings. My altercation with Tim *waves* was because I’d mentioned on the STW FB page that a headline proclaiming ‘Sick Bicycles High Pivot Gearbox Bike Receives 70% Funding In A Matter Of Hours’ was perhaps a little misleading, as at the time they had sold 2 (£2.5-3k each) frames (and some T-shirt’s, candles and stem caps) and only had a target of £9k, which seems ludicrously small to design and develop a high pivot gearbox frame, have them made and still make money. That was 6 months ago and to this day I haven’t seen anything more than a rendering. At the time I thought the buyers were schills in order to get the promo/T-shirt sales off the back, but now I’m not so sure, and some people could be on the hook for serious money.

Reckon if I did a decent rendering of a bike that had one surprising feature (geo/travel/weight/whatever), with outlandish claims about what it could do, I could get into at least a couple of mags. But I’m shit with crayons, so I won’t.


 
Posted : 15/02/2019 7:18 pm
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you can go and upvote the Pink Bike comments 😉 Just saying, little green up arrow, just a little click here and a click there....


 
Posted : 15/02/2019 7:20 pm
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I’m still waiting on something from duff bags but it’s been so long I can’t remember what it is


 
Posted : 15/02/2019 7:23 pm
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@otsdr, I think this might be the actual first:
https://singletrackmag.com/forum/topic/how-burly-does-a-bike-have-to-be/#post-5547697


 
Posted : 15/02/2019 7:26 pm
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Good luck getting your royalties Northwind!


 
Posted : 15/02/2019 7:35 pm
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@otsdr, I think this might be the actual first:
https://singletrackmag.com/forum/topic/how-burly-does-a-bike-have-to-be/#post-5547697
/blockquote>

Nice! Can I point out that I co-opted Gnarwhale for my Cannondale Trigger 29. More a comment on the turning circle than the weight.


 
Posted : 15/02/2019 7:58 pm
 Bez
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Has anyone coined “Gnarkedoff” yet?


 
Posted : 15/02/2019 8:04 pm
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I call Gnartgotaframeorrefund.


 
Posted : 15/02/2019 8:07 pm
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Re their drop off on social media I believe from what I have seen on their IG that Jordan one of the founders has had phone issues. Either lost it broken so his social media continuity has been interrupted somewhat. Personally I can believe that and I'm not so much into the conspiracy theories around them. I've had my own dealings with Sick and whilst I'm never going to be in the market for their core products, I did purchase some of their early merch which, you guessed it, was months late.. however they were v patient with me, courteous and the raport the whole time was fine for me.

That was about a year ago I should say and it's been exiting to watch them as an early fan, push some big ideas out there since. I'm torn these days by the reports of poor service but have to concede there's only so much you can read (and hear first hand I should add) that makes me worry for them. I don't believe for a second all the crap about them setting this all up for some sort of gain on the merch front, and I genuinely think their hearts have always been in the right place- and their vision, in my opinion, has been really spot on. The retro feels with the modern tech, the ingredients are there and I think we all agree that theres the DNA of good MTB stuff in there if we take the mud slinging out of it.

Believe me I love watching the world burn as much as the next spiteful rage filled online see you next Tuesday, but I think the world is actually a poorer place without things like Sick happening, particularly in MTB. I don't know how it will end or survive but I wish them, and their customers the best personally. It's sad.


 
Posted : 15/02/2019 8:07 pm
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@Northwind, that does look like ground zero. Chapeau.

one of the founders has had phone issues.

So nowadays you can literally drop your whole business down the toilet...


 
Posted : 15/02/2019 8:08 pm
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I wonder if they ever finished off that unfinished (or terrible I’ve not decided) braze that saw them launch the vitriol at me….

Less vitriol more a toddler throwing an epic tantrum. It was great reading though. How to alienate potential buyers one o one.


 
Posted : 15/02/2019 8:16 pm
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Ha well possibly yes. Particularly if that brand relies so heavily on a very healthy social media presence as others have alluded to. Losing your main device for that for whatever reason is a major headache I would imagine.


 
Posted : 15/02/2019 8:18 pm
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You are very fair-minded Nick, but some of us are old and wise enough to know a gobshite when we see one.

(I don't mean you obvs!)

It's clear they've lost the plot, if they ever had one to begin with.

Let's hope they've got enough self respect to own up and do the right thing for their customers.


 
Posted : 15/02/2019 8:20 pm
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"You are very fair-minded Nick, but some of us are old and wise enough to know a gobshite when we see one"

Well, I know what you're saying there. I'm practically a feteus at 36, but just felt on this occasion id try and take a different route with my opinion. Im pretty judgemental and I'm trying to reign that in lol. STW is like an assault course for me ha.


 
Posted : 15/02/2019 8:27 pm
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one of the founders has had phone issues.

And gone on holiday? iSick.


 
Posted : 15/02/2019 8:28 pm
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One of the things that is really frustrating is seeing all these new renderings of crazy ideas and live Instagram videos about nothing particularly consequential and then talking about setting up customer service tickets and what not then complaining about the number of emails they get through the customer service email. Stop chatting and get emailing your customers and let them know what is going on. The crux of it is that they wanted to build some bikes and it blew up in their faces and didn’t know when to stop taking orders and instead of trying to either communicate with their customers about delays or say “look guys we ****ed up, we are going to have to cancel you order and give you refund”, they have stuck their heads in corporate bucket of sand and let their arseholes do the talking.


 
Posted : 15/02/2019 8:33 pm
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