[Closed] More Crap from PlanetX

Don’t be a grump, it’s all part of the experience.

Yeah. And they work such short hours you can't contact them. Again, all part of the experience.

£2.99 socks? Count me in.

Is that per sock or pair?

You expected free postage on 5p socks? What planet do you live on?

Were they actually intended to be leg warmers, poorly made and reimagined as socks?

I had to make shims from drinks cans to get them to fit properly.*

* May be a lie.

To add some balance, I ordered three pairs of the 5p socks and was charged 5p a pair plus about £3 postage.

Seems a bargain to me as they're pretty good socks.

Great PSA for cheap socks! Thanks OP.

What planet do you live on?

Not X.

simondbarnes

Member
You expected free postage on 5p socks? What planet do you live on?

Posted 5 minutes ago

No I didn't expect free postage. It was £2.99 a pair plus postage.

Anyway, I consider it to be mis-selling.

Hello Mr Torch

Did the basket show £0.05p when you checked out? There was a limited quantity at 5p, and then it revised to £2.99 when sold through.

It sold through very fast. Probably because I'm a dickhead and chose the wrong sock for the promo as I thought we had about 500prs of large and 200prs of small, but it was the other way round.

Plus we over sold the 5p socks in some cases, and we're sending people who aren't going to get some Coolmax "rainbow bands" socks plus a free pair of KOM socks to say sorry.

If you pass me your sales order number, I'll get your order looked at.

That’s odd. There weren’t any 5p socks when I placed an order last night and I can’t see any 5p socks now either.

WHERE ARE MY FIVE PEE SOCKS DAMNIT

Edit: oh, they’ve been and gone

There will be some more later this evening.

I has some socks once and they developed a hole. My mum fixed them and I later sold them on anyway but still, can't something be done ? 🙁

Mr Torch.

You signed up here today to complain about this?

https://singletrackmag.com/members/torch/forums/

I think “Mr Torch” is a 2nd login.

His main login is “Mr Pitchfork”

No, I didn't sign up today but it's the first time I've posted. Probably the last time as well.

No, I didn’t sign up today but it’s the first time I’ve posted. Probably the last time as well.

OK

Anyhow - what's your sales order number - I'll have a look at that for you and see what I can do.

Send them to me instead, he's impolite & hasn't said thank you.

It's all your fault Brant for not 'stocking' enough socks. Sorry.

https://www.planetx.co.uk/i/q/CLPXSOCOOLKOM/planet-x-coolmax-kom-socks

These are going to be 5p next. Not sure if it's tonight or not as the site went crackers and over sold about 80prs because it's stupid.

Though not as stupid as me for picking the wrong stock line to promote.

Oh and whilst I'm here, there are going to be some daft seat pack + stove + stuff bundles coming up soon.

Thanks Brant.

Yes, the basket did show £0.05.

SO1683813

Thanks

Can you forward your order receipt to me on my work email brant@planetx.co.uk so I can get it refunded and processed right.

Sorry this happened.

OK - these are now https://www.planetx.co.uk/i/q/CLPXSOCOOLKOM/planet-x-coolmax-kom-socks

I've just looked and the socks that were previously 5p appear in my basket at full price now the price has reverted. So it is possible you added at 5p, then when you got to checkout they were full price. But checkout would show that.

Ordered a helmet and 3 pairs of socks.

Love how these threads moaning about Planet-X always turn into increased sales for Planet-X 😆

Nice work Brant 😂👍

No, I didn’t sign up today but it’s the first time I’ve posted. Probably the last time as well

Were these the socks you were after?

https://www.littlep.se/en/socks/socks-with-flounce-ivory-baby-and-child-short.html

A big thank you to the OP, even though he's a total no bed. I've just ordered 3 pairs of socks for £4.14. Even if they are rubbish they have got to be worth that sort of money.

So are there any more threads rubbishing bargains?

In other news...I ordered a load of stuff which arrived before I was expecting and the bastards gave me a free pair of gloves I didn’t ask for. Grrrrr

I ordered 5 pairs of these socks last week at full price, £1.49 I think, they aren't rubbish at all, really good actually. I also ordered a full Monty sl from them for a grand today, I hope that's good too.

When will we get 5p trousers is the question...

Great psa, 3 pair ordered and a carryall as well!

I think "flounce" is my favourite current put down.

Well done brant, Mr PR and customer relations. Top marks. Shame the Internet site let you down.

There's no such thing as bad publicity and all that.

We so far px have been spot on for me and yes thanks to this thread I have just ordered some socks.

I want to buy 5p socks. But it won't let me mix sizes in the basket.

Is that a bug? Or is P&P per size?

In other news…I ordered a load of stuff which arrived before I was expecting and the bastards gave me a free pair of gloves I didn’t ask for. Grrrrr

I think you need to be asking @brant to look into that for you. What shoddy customer service. He'll sort it!

Damn these threads
1 chain
2 sets of tubeless valves
1 cleaning brush
3 pairs of socks
And a helmet for the boy... All for 31 quid🙄

I want to buy 5p socks. But it won’t let me mix sizes in the basket.

Is that a bug? Or is P&P per size?

I’ve just added 1pr of large and 2pr of small to my basket and it works fine.

3pr in total.

Thanks OP.

2 x socks
2 x self sealing inner tubes
4 x co2 cannisters
1 x arm warmers
1 x GT85

for £20. Not bad really.

OP: WTF can you say about your life that you posted this topic. Surely it’s s trolling wind up?? Please?!?

I won't be wasting my 5 pence on socks that are provided in only two different size options for all shoe sizes, thank you very much. I bet they grip too tightly around the ankles as well, leaving horrendous indentations on the skin. Disgusting.

Damn you OP! I've just spent 50 quid on stuff at PlanetX. The site limited my basket to 3 pairs of those rip off 5p socks that the silver tongued Brant linked to. Should I complain in another thread and create even more business for this terrible comapany?

And Brant delivers another masterclass in turning a negative into a positive.
Genius!

Thread title needs a "(Resolved) "

It would only be actual genius if Brant had created the OP account himself, started the thread, argued with himself about when he signed up to the site, and sorted out his own order to his own satisfaction before coming back later to say his five pee socks had arrived and they were lovely after all 🙂

Thread title needs a “(Resolved) “

I dunno, I admire the ambiguity of it. I orginally came here thinking it was referring to the array of cheap titbits that you inevitably add to your basket whenever you're buying a pair of cheap tyres. (Folding spork and some tiny allen keys on a keyring? No, I wasn't aware I needed them either, but hey.)

(You'll never believe what happened next).

It would only be actual genius if Brant had created the OP account himself, started the thread,

A 5p sockpupet?

He was too late to the party to get his socks at the silly 5p price.
Moans about it here before speaking with PX it seems.
Brant turns up and offers to sort it personally.
No thanks given.
He then ****s off.

Ive got a few pairs of their socks at full price, well happy.
In fact, i've been happy with every single OO/PX item I have. Frames, bikes, a bike fit, tyres, clothing and some odd stuff that I never needed. Hats off.

As an aside, the socks I got from Brant’s other enterprise are some of the best I’ve ever had. But they didn’t cost 5p. Or £2.99.

[i]No thanks given.[/i]

Apart from

"torch
Thanks Brant."

But it is hard to be nice when you're so angered about something

Are there socks merino?

Arseholes.

Just bought 3 pairs of 5p and 2 pairs of merino for £12.12 inc. delivery.

What a set of utter bastards they are. Who do I complain to?

I missed the thanks. Thanks for the correction on the thanks..

bollocks. Bikepacking bundle.

Who do I complain to?

Complain to Brant I'm pretty sure he'll refund the 15p from his own pocket, as per previous threads.

I'm also annoyed that I've had to place not one, not two, but six orders with PX so far this year - all for stuff that's significantly better value than anywhere else. I'm so angry I'm shaking.

If my order turns up promptly I will defecate with rage.

Rage Against The Latrine?

bollocks. Bikepacking bundle.

Later today. It’s a banger.

I bought a £30 gift voucher and when I try and use it they say the code is not valid.

I have emailed planet X directly but just wanted to join in on here.

Are there socks merino?

Yes, and stop calling me merino

Anyone tried the waterproof socks?
Any good?

I've only recently starting buying from Planet X and I haven't been disappointed yet. Why am I being singled out?

I've bought a few things from the flash sales, but yesterday the postie brought a really nice pair of leather, 1940's style cycling gloves for our trip to the Velo Retro festival in Ulverston next month. They were £8 and they look and feel really good. Can't wait to see how they look on with my Plus Fours. The same order came through with one of those Planet X 'enduro' helmets. I planned to use it as a backup / night riding helmet, but the build quality and fit is excellent, all for £15??

I fancy the same helmet in the reflective 'colour', reckon that'll be better for night riding, but it appears to be out of stock...and now I've just spotted the short finger version of those leather gloves. Think I might be shopping there again!

I ended up with some socks, a tyre for the commuter and a load of random stuff I didn't need for less than I would have paid for a new Schwable G-one.

I think they should have a lucky dip option though, £5 or something and they'll just throw in a folding mug/spork or something more expensive - Obviously you don't get to find out what it is until it's delivered.

Anyone tried the bib shorts at PX? Would you recommend them?

Im looking for shorts suitable for hot weather road rides.

PEE SOCKS

Niche.

WHERE ARE MY FIVE PEE SOCKS DAMNIT

I think 5 of them might be overkill though,

Later today. It’s a banger.

Aaargh. Posted after pressing the button on the already very excellent bundle. Please can I have some socks? (johnwjohnw) If you don't ask, you don't get. 5p socks.

You mean you've never used a pee sock?

It's like a normal wind sock, but attached to your chap, so you can always be sure not to pee into the wind.

@jairaj - yes, I have the Pro-Line 365 X bib shorts. Really comfy, liked them so much I bought another pair. They're excellent.

But then so are the socks. And the base layers. And my Inbred. And my 15 quid Trail Boss.

etc etc.

Love Planet X me, never had a bad experience, loads of bargains over the years.

My stuff arrived today. Not bad for a yesterday-morning order.

Had to chuckle at this item, though:

https://www.planetx.co.uk/i/q/TOJO11KRT/jobsworth-11-function-keyring-tool

According to the description, the allen keys are "6mm, 5mm, 4mm, 3mm, 2.5mm"… er… no. How about 4, 5, 6, 7 (WTF?!) and 8mm. And the hex hole in the inner part is misshapen so the weird "fell out of an electric screwdriver box" Philips bit doesn't fit. And there's a sort of tiny Torx thing which doesn't look like it'd fit anything. The spoke keys and screwdrivers work though.

On the plus side of the Planet X Win-Some-Lose-Some Bargain Coin, however, the bar tapes turned out to be a perfect match for the paint I was hoping to match 🙂

Right… anyone got a 7mm allen bolt need tightening? 😀

Awful awful service here too 😀
Less than 24hrs since placing my order and it's arrived.
Stocked up on 5p socks and other bits to finish the Stooge build.
Even Yodel gave me correct and acurate timeline.
Thanks for the PSA OP- not ordered from P-x in ages.
We can't be having this 😛

As part of the Planet X love in, maybe Brant or someone else can tell what differences I'd notice between the standard and SL versions of the London Road.

At 5'7" I am between sizes for Small and Medium. Mainly be used for commuting and a bit of gravel, so would the medium be a better option?

Promise to buy some 5p socks too.

According to the description, the allen keys are “6mm, 5mm, 4mm, 3mm, 2.5mm”… er… no. How about 4, 5, 6, 7 (WTF?!) and 8mm. And the hex hole in the inner part is misshapen so the weird “fell out of an electric screwdriver box” Philips bit doesn’t fit. And there’s a sort of tiny Torx thing which doesn’t look like it’d fit anything. The spoke keys and screwdrivers work though.

Feedback passed to content team. Sorry.

what differences I’d notice between the standard and SL versions of the London Road.

The SL is a bit lighter.

I got some rigid forks, bullmoose bars and funky brown tyres to turn my old Gringo into a sorta touring bike, all for 150 quid. It all came when it was meant too as well. Didn’t get any 5p socks though so will never use this bunch of scoundrels again.

Feedback passed to content team. Sorry.

I'm mainly just curious to know what or who needs a 7mm allen key, I don't think I've ever seen one before 🙂

I’m mainly just curious to know what or who needs a 7mm allen key, I don’t think I’ve ever seen one before 🙂

Ford Escort brake callipers. HTH

And there’s a sort of tiny Torx thing which doesn’t look like it’d fit anything

iPhone battery removal tool 🙂