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Now you come to mention it, the last order I placed with Mojo sat in "pending" for a couple of days after I ordered. I was a little grumpy as I needed the parts quite urgently, so I called them up to moan at them and the nice person said "Oh, they were shipped the same day" and, of course, they arrived 20 mins later with the postman. Doh!I got no dispatch note. Just an email from Mojo yesterday saying thanks for your order etc.
It was DPD who delivered it though.I was surprised by the fast delivery, its just luck I was in. I was expecting thur/Fri delivery if I'm honest.
'live' story that doesn't appear in the main feed.
Oh, I have to love that bare faced cheek.
😆
It’s definitely on the TF Tuned Instagram page.
Screenshot above 🙂
Hmmm, suddenly this makes sense. TFT have an excellent reputation for both technical competence and customer service (I mean, they actually encourage people to call them and ask for help with stuff) so if they've poached Fox's UK business then this becomes a simple distro switch which many businesses do from time to time.
[i]Watches with interest[/i]
To be honest, that pic could mean anything really. I have recent excellent service from TF and my fork is due a service. Was going to actually use Mojo too, still might be able to, but I suppose we'll see.
Could be a cheeky bit of trolling of course.
As above, seems a bit daft that a company would have absolute reliance on the contract with only one other company, a contract that can seemingly have the arrangement torn up virtually overnight, with zero contingency
Things change in business, its Fox's perogative to change arrangements. Seems an odd business model to leave youreslf completely at the whim of a third party.
It's quite normal for very large companies (Tesco and that sort of thing) to insist on a cap of their supplier's total business that is done with them - e.g. a maximum of 40% of an individual supplier's turnover is done with Tesco.Seems an odd business model to leave youreslf completely at the whim of a third party.
As far as I can tell, this allows the vastly larger customer to screw the supplier over, with the knowledge that should they withdraw all of their business, it won't be [i]entirely[/i] their fault when the supplier goes bust.
We've got a 13 year old set of Hope minis that still work great, having only ever been bled. They must have got 10s of thousands of miles on them by now.
Going off on a tangent, but they're the reason that I stopped buying Hope brakes' awful, hateful things.
As above, seems a bit daft that a company would have absolute reliance on the contract with only one other company, a contract that can seemingly have the arrangement torn up virtually overnight, with zero contingency
I've negotiated contract renewals with significant notice where the current supplier couldn't grasp that their business was at risk until it was too late, on two occasions the company closed soon after as a result of losing the contract.
Even closer to me than Mojo...interesting.
??? ?( ^_^?)
You dont have to follow TF Tuned to see the live video, just go to the profile page and tap the profile picture and any videos will play.
Just did this, looks like a pile of boxes with Fox logos on the side...
Odd though as you thought they would have chucked out a press release really quickly to avoid the confusion with what has occurred and capatalise in the free press/buzz this has caused.
Loving some of the posts suggesting Trek are to blame for the end of the agreement between Fox and Mojo, this is greatly untrue and unfounded. If anyone has concrete evidence that Trek are to blame- please share....
As are the some of the suggestions Trek are next door to Madison and also we share technician workspace with Mojo...
All the best to the guys at Mojo who have done a great job with Fox over the years. I hope they are successful with whatever they try next.
Perhaps they're not allowed to officially release a statement yet. By showing a picture, they've actually said nothing and yet the internet* is frothing.
*well, this minuscule, sad corner of it anyway.
Loving some of the posts suggesting Trek are to blame for the end of the agreement between Fox and Mojo, this is greatly untrue and unfounded. If anyone has concrete evidence that Trek are to blame- please share....
As are the some of the suggestions Trek are next door to Madison and also we share technician workspace with Mojo...All the best to the guys at Mojo who have done a great job with Fox over the years. I hope they are successful with whatever they try next.
Oh come on, by denying it you're only going to legitimise the accusations. 😆
[img] 
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I've just checked my order status and they are still in "Order being processed", as is my last order from August, so I'll take it with a pinch of salt 😉Now you come to mention it, the last order I placed with Mojo sat in "pending" for a couple of days after I ordered. I was a little grumpy as I needed the parts quite urgently, so I called them up to moan at them and the nice person said "Oh, they were shipped the same day" and, of course, they arrived 20 mins later with the postman. Doh!I got no dispatch note. Just an email from Mojo yesterday saying thanks for your order etc.
It was DPD who delivered it though.
I was surprised by the fast delivery, its just luck I was in. I was expecting thur/Fri delivery if I'm honest.
Perhaps they're not allowed to officially release a statement yet.
Makes sense.
But not even a holding statement (or even acknowledgement) from Fox by now is just down right odd though and they still list mojo as uk distributor on their website.
What ever happened, the proverbial session in a brewery is coming to mind.
My seatpost has turned up in Glasgow. No emails sent beyond the initial Order Recieved one
X2 and Transfer seatpost with me already.
Hope my frame can swallow that much shaft, so to speak.
Assuming those prices are cost plus vat then it shows you how much margin the retailer has to play with.
My forks have just been delivered by DPD, that was quick, less than 24 hours.
Assuming those prices are cost plus vat then it shows you how much margin the [s]retailer[/s] [b]distributor[/b] has to play with.
FTFY
First of my orders has turned up in sunny Hove.
Good news all - did any of you order after 4pm?
Could be a cheeky bit of trolling of course.
Probably just letting people know they have a load of Fox kit in stock and soon to be at a low price. If TFTuned do have the Fox distro it's a poorly judged dig at the opposition IMO. Would put me in a bit of a quandary if they are playing games as I use them for my non Fox kit, I don't like using companies that goad the opposition at times like this.
[url= https://cyclingindustry.news/mojo-suspension-what-happens-next/ ]https://cyclingindustry.news/mojo-suspension-what-happens-next/[/url]
Some further detail about future for Mojo.
I can understand Fox not wanting one of their distribution and warranty partners developing a competing product.
If i read that right - "They've learned" but been unable to get comment from mojo?
Just called Mojo to get a DPD tracking number (need to redirect DPD to a local pickup shop due to a change in plans tomorrow so need the reference number) and there's an automated phone message saying they're closed for staff training until 3pm today, but it's now well after then. Hopefully they're having a get together and firming up plans so nobody is made redundant etc.
The article above is very confusing - Mojo haven't commented, but the journalist knows what their future business model is? Either there's been an industry bulletin from Mojo behind the scenes, or it's unofficial info from a grapevine/unverified source.
TF Tuned are hopefully just hinting they has stock left if anyone needs FOX products asap. Odd way to do it though, and really hope it's not them being underhanded.
Probably just letting people know they have a load of Fox kit in stock and soon to be at a low price. If TFTuned do have the Fox distro it's a poorly judged dig at the opposition IMO. Would put me in a bit of a quandary if they are playing games as I use them for my non Fox kit, I don't like using companies that goad the opposition at times like this.
which would be odd when I rang TF yesterday wanting to buy a fox shock
They (apparently) had nothing in and were waiting for deliveries which could be between 6-8 weeks
Surely if they had stock to dump they would have sold me a full price one before they reduced the cost, or if its just come in, given me a much shorter lead time or indeed just taken the order....
I was joking before, but maybe they did get a bulk bargain from Mojo?
https://cyclingindustry.news/mojo-suspension-what-happens-next/Some further detail about future for Mojo.
I can understand Fox not wanting one of their distribution and warranty partners developing a competing product.
"A source close to" is journalist code for 'we heard a rumour' or 'we made this up'.
The article reads like a greatest hits version of this thread.
Lacking CSI levels of enhance admittedly but the shipping label on those (tf) boxes is dated 06/21/17 if my eyes serve me right.
So a) that's old stock, b) is been in transit a long time, c) this has been going on a long time
Heavily cropped admittedly but the rest are difficult to make out
which would be odd when I rang TF yesterday wanting to buy a fox shock
They (apparently) had nothing in and were waiting for deliveries which could be between 6-8 weeks
Or maybe it’s not shocks in the boxes
UNCROP!Lacking CSI levels of enhance admittedly but the shipping label on those (tf) boxes is dated 06/21/17 if my eyes serve me right.
I can’t keep up with the thread but, Mojo’s Business was not in trouble.
Contract negotiations have been known to fail.
Large corporates never expect small business’ not to capitulate under contractual pressure (I worked for a large cooperate for a long time previously in a M&A) they always assume the SMe needs them more than they need the SME. Kinda like reverse BREXIT.
Reduction in stock is a legitimate and standard practice if you have insight into business structures and financing.
Chris’s GeoMetron project only enhanced Fox reputation and moved more sales for them, it would not be a reason for such action.
Clarity will prevail when Mojo have worked their way through the fallout.
I also wouldn’t expect CP to throw stones even if it was legitimate, that would not make long term business sense.
well i just had it confirmed that they did not take payment for my X2 shock i order about 4pm. so very doubtful i'll get what i ordered.
oh well.
"A source close to" is journalist code for 'we heard a rumour' or 'we made this up'.
Erm, actually it's journalese for "the subject of the story told us but didn't want to be on the record".
Chainline - So just a case of Fox seeking to drive down costs and Mojo refusing, reading between your lines.
Erm, actually it's journalese for "the subject of the story told us but didn't want to be on the record".
You hit the nail on the head.
It can mean a lot of things, but "anonymous sources" or "sources close to [x]" are a go to for publications that want to (for instance) publish speculation, or distance themselves from something that would be libellous otherwise.
dangeourbrain - Member
If i read that right - "They've learned" but been unable to get comment from mojo?
That's almost certainly correct. I exchanged emails with Chris yesterday afternoon, and there's nothing to be said in public right now. To absolutely clarify: I also don't know any more than any of you.
Anything you read such as that second Cycling Industry piece is just flimsy speculation. I've been enjoying some of the more elaborate theories in this thread though 😀
chakaping - Member
"A source close to" is journalist code for 'we heard a rumour' or 'we made this up'.Erm, actually it's journalese for "the subject of the story told us but didn't want to be on the record".
Though in either case the source just pointed at the geometron as proof they can. The source didn't tell them they were going to.
CyclingIndustry.News has learned that, following the news that Fox will cease distribution with Mojo, the service specialists are to turn to creating bespoke suspension products, as well as become a tuning house for brands looking to up-spec their suspension offerings on stock bikes.
A source close to the business pointed to the firm’s collaboration with Nicolai for the GeoMetron bike as one example of how Mojo’s business will continue to develop.
Hey Everyone!
We've been as surprised as everyone else by the announcement from Mojo. Contrary to the rumour mill and general internet speculation, the trade have learned this at the same time as the public and we are also waiting to hear who the new Fox distributor & warranty centre will be. The picture causing all the excitement above is of stock that arrived at the workshop today.
In the meantime we wish our colleagues at Mojo all the best for their future projects. As one of our key suppliers they have consistently provided us with excellent service - Emily and Tayah know in particular how much we here at TF have valued their individual attention and support.
Any customers that have Fox suspension products on order with us will receive an email from me in the next day to clarify [to the best of our knowledge] the situation regarding their orders.
Cheers,
Ruth @TFT
actual companies coming on here with informed and accurate statements.
It's just not on.
Guiltiest post I've evar read.
😀 fair response, rules out them then.....the mystery continues.....
These things can be delayed by a fair bit - it's more likely they just had a large backlog and missed the courier yesterday. I'm assuming they'll honour as many orders as they possible can and you'll probably see it turning up in the next day or two.well i just had it confirmed that they did not take payment for my X2 shock i order about 4pm. so very doubtful i'll get what i ordered.
LOL perhaps Legend.
Still, Im not sure why people are suprised companies are posting here. TFT are savvy, so will be keeping an eye on social media.
Im not sure why people are suprised companies are posting here.
Because this is an interwebz forum and no place for facts or considered opinion.
If nothing else I guess all the wild speculation on here will be grimly amusing for the guys at Mojo. Hope they bounce back (sorry)
The truth, on HERE!!!!
Burn the heretic!!!
It can mean a lot of things, but "anonymous sources" or "sources close to [x]" are a go to for publications that want to (for instance) publish speculation, or distance themselves from something that would be libellous otherwise.
Different things entirely - "anonymous sources" can indeed be speculation from just about anyone but "sources close to X" is very widely understood, as others have already stated, to mean "X, speaking off the record"
Seeing as TFTuned have ruled themselves out...
Loco's been quiet for a while 😉
That's almost a song...
Fox are going loco, now they've been with mojo, the geometron's too long.
😀
Seeing as TFTuned have ruled themselves out...
At no point in that post has she denied that they aren't the new distributers. It's a proper politicians answer.... 🙂
Fox are going loco, now they've been with mojo, the geometron's too long.
This post has made the whole thread worth reading.
You're right, after reading it again:
...we are also waiting to hear who the new Fox distributor & warranty centre will be.
That's the bit that intrigues me. They have said they don't know who it is yet but they didn't say it isn't them. Waiting on a decision maybe?
dangeourbrain - 😆
dont fox have already or made plans for one big mother distribution and servicing center in europe....???
I'm glad it raised a smile, unfortunately i can't get the bloody tune out of my head!
dont fox have already or made plans for one big mother distribution and servicing center in europe....???
There is one small issue with that idea...
Some great tall tales and 'I heard that he heard..." stories in this thread.
The thing that surprises me about this is that Fox are not willing or able to tell their end customers what is going to happen with spares and repairs for their very expensive products. This is imo bad for consumer confidence and the brand.
Fingers crossed for the team at Mojo that there's good news or better things on the horizon.
It's been nearly a whole day and everything 🙄
[enters BS fest]Most likely there's time to run on the existing deal but Mojo leaked the news early to get Fox in a bit of a pickle and get their shot in first[/exits BS fest].
Can't believe there's so much negativity for Fox when no-one basically know nothing
Loco's been quiet for a while
I believe he’s gone down to Acapulco.
Fox have some pretty good brand and pricing protection in place in the USA.
I wonder if there will be a legal aspect of chucking out product at well below what I would assume is Mojo/Fox's contracted bottom line...unless liquidation is happening.
If they can no longer do warranty work then that would suggest the contract has ended therefore no longer applies.
Fixing minimum re-sale prices in a distribution agreement (in the UK and EU) is impossible because of competition law. I believe that the current US position is that it is OK, but that is probably an over-simplification.
Here's the likely scenario.
CP saw it coming, indicated in no new contract, or dwindling stock availability, or increased lead times, requests to clear accts owing, whatever, he saw it. He likely decided to get out front, liquidate his stock quickly and leave Fox with a service gap and a saturated market that hurts whoever takes over while he moves on to new things. Good on him.
Fox will continue to offshore production, quality will tank, prices won't change, and they'll kill the brand eventually if decisions are made by accountants.
To compete against other brands Fox need to go direct in as many territories as possible. The Uk is an anomaly in terms of international trade and distribution channels. Often referred to as Treasure Island in the various sporting goods markets we suffer high prices and get gouged at every turn. Maybe they'll go with another distro, maybe they'll go direct. Either way they'll suffer in the UK in the aftermarket.
But then they don't give a frig, OEM is where the money is. Aftermarket probably isn't 20% of their global sales.
Good luck to CP with what he does next, here's hoping he has a viable solution for the business and the workers who made in an exceptional example of quality British service.
Being seen as a premium aftermarket option is probably what drives a lot of their OEM sales though.
They wont do well as another SR suntour or X Fusion. Simply put... X Fusion have 90 to 95 percent of the performance at half the cost.
every time I click my fingers, another fox product needs servicing.
Often referred to as Treasure Island in the various sporting goods markets
And many other markets, too. However CRC is the go to shop for people in North America, Australia, NZ and so on because it is cheap. So much so that they are not permitted to ship sram products to USA or Canada. Likewise, mojo are not permitted to ship to north American. The people of Britain are not being ripped off when it comes to bike parts.
Good luck to all at Mojo. I'd love to see them doing something like avalanche does, but better.
Fox will continue to offshore production, quality will tank, prices won't change, and they'll kill the brand eventually if decisions are made by accountants.
I understand bike is fox's smallest revenue division.
Fox did have supply issues this year but already resolved.
Word on the trails is that there will be big changes in the industry with Taiwanese factories not giving credit to brands so the game is changing for all players. Basically smaller brands are already having to raise capital in order to pay for product pre production or pre shipping rather than 6 months after it arrives into their distribution chain.
And many other markets, too. However CRC is the go to shop for people in North America, Australia, NZ and so on because it is cheap. So much so that they are not permitted to ship sram products to USA or Canada.
As part of that deal we are now seeing better prices for SRAM in Oz, you used to be able to get pikes at less than trade prices. GX 11sp Group is now cheaper here than on Merlin thanfully.
Fox has never chased the low end - https://www.pinkbike.com/news/marzocchi-now-2016.html they now have Marzocchi for that. It will be interesting to see how the 2 brands start to live in the market place
They wont do well as another SR suntour or X Fusion. Simply put... X Fusion have 90 to 95 percent of the performance at half the cost.
But if they were another xfusion or SR they'd be a similar price, so they would do well. For a while. Then they could join Marzocchi. X-fusion aren't half the price of fox anywhere other than Europe.
There are a lot of good theories on this thread. I wonder which is closest to the truth.
Has anyone had their X2 arrive yet? Does it come with volume spacers, or am I going to have to try and track those down separately?
And many other markets, too. However CRC is the go to shop for people in North America, Australia, NZ and so on because it is cheap. So much so that they are not permitted to ship sram products to USA or Canada. Likewise, mojo are not permitted to ship to north American. The people of Britain are not being ripped off when it comes to bike parts.
If you're in the UK, you can't buy Fox stuff from the USA. Not even a volume spacer.
I'm not gonna say whether UK Fox prices were a "rip-off", but I certainly couldn't afford them.
cheaper here than on Merlin thanfully.
Not sure Merlin are the best benchmark, not really been competitive when I've looked in recent years.
Has anyone had their X2 arrive yet? Does it come with volume spacers,
There are a couple in the box with mine, haven't cracked it open to see what's inside the air can yet.
Not sure Merlin are the best benchmark, not really been competitive when I've looked in recent years.
They were the best of CRC/Wiggle/Merlin when I looked. It's a decent benchmark for average UK prices and RRP.