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Probably the wrong place for this, forgive me, but can't see where else to post it.
About to cough up for membership, digital only, £29.00 pa. Does this auto renew each year, or is auto renew only for those that take up the 50% first year discount.
I'm not a fan of auto renew. If you do take up the discount offer can you cancel after 12 months or are you locked in?
Thanks
I just cancel the subscription thing after I've renewed, to stop auto renew - which I loath.
Which reminds me I renewed the other day, just cancelled it now...
You can cancel at anytime. Cancelling just stops autorenew so you will still get all the membership benefits right up until the renewal date. ie. what footflaps said.
Why autorenew? It's standard in the subs world and without it most people forget to renew and we'd be out of business overnight.
Last time we didn't have autorenew/DD (20 years ago) the rates of renewal were around 60% which means 40% didn't renew with the majority telling us they forgot. With DD/Autorenew that rate went up to 95%+.
How do I subscribe to the print mag? I used to but can't see how to without a gift card or something
As someone who's livelihood is increasingly dependent on a subscription/renewal model, I sympathise with everything Mark has just said.
It's incredible how unresponsive people can be when it comes to memberships and subscriptions, so autorenewal just removes the problem. We can be far more assured that people will cancel if they want to, than they will subscribe - even if it is a service or product they want. And I, myself, am as guilty of this as anyone.
@jedi you should be able to go into your account (little person icon at top right) and ‘upgrade’ to a print&digital account. If you can’t figure it out, email subs@singletrackworld.com and Zoe will sort it for you first thing Monday so your name is on the list for the April print run.
I’ve been trying to renew for several days, but the Apple Pay doesn’t work, and I can’t be bothered to find my credit card to enter my details manually