Lynskey Broken
 

  You don't need to be an 'investor' to invest in Singletrack: 6 days left: 95% of target - Find out more

[Closed] Lynskey Broken

13 Posts
11 Users
0 Reactions
168 Views
Posts: 0
Free Member
Topic starter
 

As a reply to the post Do Lynskey frames brake.
Yep they do. Bought my Ridgeline in July. Road it through the summer on cross country trails in the Surrey Hills. Took it out last Sunday and it has broken on the weld between the head tube and down tube. Its proving difficult to get a decision on a replacemnet through Fat birds from where I bought it. They inform me that they need to send it back to Lynskey and this could take four weeks.
Although Lynskey have a no questions ask programe replacemnet on their website.
Waiting to find out what is going to happen.


 
Posted : 31/01/2015 2:40 pm
Posts: 11333
Full Member
 

Based on my experience with. a Lynskey-built Ragley Ti, Hotlines - the importer - will send the frame back to Lynskey in the States and they'll replace the damaged tube and return it to you. Might take a couple of months, but they seem, fundamentally, to stand behind their product.


 
Posted : 31/01/2015 2:46 pm
Posts: 11333
Full Member
 

Oh, and if you look at the site, the no questions thing applies to Lynskey-branded forks, stems, seatposts rather than the frames themselves I think, but I'd be amazed if they didn't repair it under warranty.


 
Posted : 31/01/2015 2:51 pm
Posts: 9
Full Member
 

My lynskey pro 29 got a hairline crack in the seat tube, time from sending off to getting back with new decals, all welds checked and looking like new was iro 4 weeks. Compared to another ti frame from a small manufacturer that cracked within 6 months into a lifetime warrenty took over 3 months messing about to get to the point where I got a near on full refund. All frames can crack or break, I've done in a few Ali frames as well in the past and my lynskey has now done well over a year and been very used with no issues. They will look after you.


 
Posted : 31/01/2015 3:01 pm
Posts: 13
Free Member
 

As badlywireddog and rsvktm say above Lynskey -via Hotlines- will fix it.
Mine broke (well cracked) , also a Ragley Ti, and they fixed it, no questions, no quibble and at no cost to me, it's been fine ever since. Be prepared for a bit of a wait, iirc mine took about six weeks.
You could argue that these frames [i]shouldn't[/i] ever need to be repaired but my experience of being one of the unlucky ones was positive and I remain a satisfied Lynskey customer.


 
Posted : 31/01/2015 3:01 pm
Posts: 953
Free Member
 

Same here - had 2 Ridgelines crack, both fixed under warranty, but obviously takes a while.


 
Posted : 31/01/2015 5:34 pm
Posts: 0
Free Member
 

My first frame cracked at the same point and was repaired under warranty and back with me in a couple of weeks. Fast forward 4 years and another crack appeared so I sent it in for repair but didn't hear anything for a couple of weeks so contacted them to see what was going on. I was informed that a complete new frame was built and was having the graphics etched and would be ready to ship in a couple of days (it was). Really can't complain about the service I have had from them, I suspect you will be taken care of.


 
Posted : 31/01/2015 10:51 pm
Posts: 0
Free Member
 

My out of warranty road frame has cracked at the HT/DT junction. Lynskey quoted $150 for repair. Wasn't really worth it with shipping costs factored in. Been riding it for a year as a commuter and I haven't died yet.


 
Posted : 01/02/2015 12:05 am
Posts: 0
Free Member
 

Why was yours out of warranty?


 
Posted : 01/02/2015 2:58 am
 hora
Posts: 0
Free Member
 

Secondhand?

Ship it across the Atlantic and back- all that hassle and repair the weld? They seem to be tight ****s.


 
Posted : 01/02/2015 6:56 am
Posts: 0
Free Member
 

All frames can crack or break,

Writing as a bit of a Ti fanboi who had a Lynskey-era Litespeed where everything that could be Ti was, I'd put money on Ti have the highest failure [i]rate[/i]. It is so prone to oxygen contamination during welding.


 
Posted : 01/02/2015 7:18 am
Posts: 11333
Full Member
 

Ship it across the Atlantic and back- all that hassle and repair the weld? They seem to be tight ****.

I dunno, I'd rather they did that than consign an otherwise perfectly okay frame to the scrapheap.

Why buy a well made, repairable, UK-produced bike light when you can run an endless string of disposable Chinese lights with throw-away batteries and just replace them if they break?

If your car has a small fault do you expect the maker to simply give you a new one? It's generally more sustainable to produce something that lasts for years and is repairable, which is why the whole N+1 thing is a little sad.

Anyway, fwiw, my post above is the short version of what happened with my Ragley. It was actually a little more involved than that and ended up with Mark Lynskey himself sorting out additional work which they didn't strictly have to do because the initial repair left me somewhat unhappy and stroppy in a slightly diva-ish way.

They genuinely did go the extra mile to sort things out, which is why I'd buy a Lynskey-made frame again.


 
Posted : 01/02/2015 9:01 am
Posts: 43345
Full Member
 

Other manufacturers of Ti frames are available. I don't know what proportion of the overall Ti market Lynskey produce but they do seem to have, by far, the largest number of failures and faults.


 
Posted : 01/02/2015 9:04 am
Posts: 0
Full Member
 

Personally if it was only purchased last July I'd go with the provisions in the sales of goods act and avoid a warranty repair by just demanding a complete refund.


 
Posted : 01/02/2015 9:41 am

6 DAYS LEFT
We are currently at 95% of our target!