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Anyone got a e mail address for liteville in Germany , other than the one on the web site
Having a nightmare trying to get parts at the moment
Even European distributor saying they can't get reply from them
What parts are you after? I've got a friend who has an account with them. I also run both a 301 & 601 myself.
Could try;
Tried calling them, no reply
E mailing them, no reply
Facebook, no reply
Phoned syntace, they couldn't help me
Ridiculous
It's the steel shaft that goes through the shock pivot mount, the one with the roller bearings
Let me know what you need. I'm in Torbole at the test centre tomorrow then going to the head office next week before coming back to the UK. Email me is probably best. Email in the profile.
No e mail in profile
Would be great if you could get parts for me
Bike is in bits at moment!!
Cheers
This is the shaft
shaft is badly corroded
This measures 14.00mm diameter
42 mm long
And is internally threaded both ends
I believe there is an updates part for this that has a grease nipple in .?
it's a mk10 301
And it's the shaft that goes through the rocker link, the one with the 4900 roller bearings
easygirl,
if you go to the website in michaelcycle's profile it has contact details.
Rusty Mac
Cheers
Got it now
E mail sent
Cheers
i had a reply in a few minutes by going via the Syntace Facebook pages. Have also ordered parts from the Syntace website with no issues at all.
You need to be aware that there is sometimes a difference in what appears to be available on the German language pages of the website to that available on the English pages.
seems that there are some "changings" at liteville..
michi grätz is not longer CEO,
according to their website...
Tried syntace website
They don't have the part listed
No reply from Facebook
Phoned them, but no-one spoke English
Told me to contact liteville
I need exactly the same part. I emailed Liteville over the summer and it took them months to get back to me. They requested a photo of the part and I haven't got round to taking it. Have you had any joy?
its from the german forum, some pics from
the updated shaft and new bearings..
a mate has also problems to get in touch with liteville and is
searching these parts for his mk10
[img] 
[/img]
[img] 
[/img]
In case you haven't seen it... Related thread:
[url= http://singletrackmag.com/forum/topic/calling-301-owners-liteville-bearings ]here[/url]
I just contacted rebbens@live.co.uk (Michael cycle) to see if he can get any.
Those are just what I need , hopefully Michael will come to the rescue
Accu
What is the ally shaft on the left of the pic
Accu
What is the ally shaft on the left of the pic
thats the original tool from liteville to remove and install the bearings..
more pics from the bearings + shaft change here..
http://www.mtb-news.de/forum/t/wippenlagertausch-301-mk10.771435/
let me know if you need any translation..
and thats the sketch of the tool , with all necessary info..
its made of steel, not aly
[img] http://www.mtb-news.de/forum/attachments/img_20150928_160938-jpg.423838/ [/img]
I tried to get a test ride on a 301 & had very little joy from Liteville via email, facebook or phone - now looking at an Ibis HD3.
I take it you didn't find the "Liteville test bikes UK" Facebook page Snaps? Operated by the above Michael?
There are plenty floating around to try.
I take it you didn't find the "Liteville test bikes UK" Facebook page Snaps? Operated by the above Michael?
Yes, no reply to message & website takes you to the German site - they replied but suggested I try somewhere in Italy 🙄
snaps - Member
I take it you didn't find the "Liteville test bikes UK" Facebook page Snaps? Operated by the above Michael?
Yes, no reply to message & website takes you to the German site - they replied but suggested I try somewhere in Italy
Possible reason 💡
michaelcycle - Member
Let me know what you need. I'm in Torbole at the test centre tomorrow then going to the head office next week before coming back to the UK. Email me is probably best. Email in the profile.
parts located, emails sent to easygirl and vonplatz.
The setup in the UK is coming together. I'm meeting with the owner of the company tomorrow or Thursday. We have already talked about getting a service centre setup here in the UK with a UK contact number (ie me) that will be able to offer servicing, parts, advice etc. I already have a lot of spares in the UK but it's not clear via the company or website to contact me yet. All that should change shortly.
Apologies for any frustrations incurred.
Michael
Great stuff Michael, thanks for your help
Shocking service from liteville though, but at least looks like they are trying to resolve the issue which is a good thing
Thanks again
I take it you didn't find the "Liteville test bikes UK" Facebook page Snaps? Operated by the above Michael?Yes, no reply to message & website takes you to the German site - they replied but suggested I try somewhere in Italy
Thats odd Snaps - my FB page should not automatically take you to LV pages. If you are after a test ride simply email me via the FB page and we can sort something out. I'm back in the UK now.
Just got back from a week away in Deutschland funnily enough and parts were delivered last week. Half price because of the lack of response from Liteville so at least they have atoned for not responding as quickly as they should have before.
Big thanks to Michael for sorting it out mit ze gurmanz.