How reliable is CRC...
 

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[Closed] How reliable is CRC's Next Day AM Express delivery

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Posts: 6762
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Topic starter
 

The website says "Order by 1.00pm ( Monday to Friday) for Guaranteed delivery before noon next working day including Saturday"

It's 11:49 and the website says that my order is still processing (yes, I ordered before 13:00).

Was it £9.99 wasted?


 
Posted : 06/06/2015 10:50 am
Posts: 0
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I've used next day from CRC before..... and it wasn't. Won't be doing it again.


 
Posted : 06/06/2015 10:51 am
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I made the mistake of picking next day a couple of times, never again. The delivery is next day, but only from when they send it and next day seems to take them longer to get the package out the door. Took about 3 days when I tried, and yes I ordered well before the cut off for same day shipping.


 
Posted : 06/06/2015 11:12 am
Posts: 6926
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All 3 times I've used next day the order has taken about a week to arrive. Two of those where the wrong item too..never again will I pay for it.


 
Posted : 06/06/2015 11:12 am
Posts: 0
Free Member
 

I placed an order Wednesday afternoon, it arrived Thursday morning. That was free delivery


 
Posted : 06/06/2015 11:13 am
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I've been let down a few times - if I want next day, I use Wiggle...


 
Posted : 06/06/2015 11:16 am
Posts: 4315
Free Member
 

CRC next day seems to take longer than free delivery - as above they seem to take longer to dispatch it.


 
Posted : 06/06/2015 11:36 am
Posts: 6762
Full Member
Topic starter
 

If they hadn't offered this service I would have bought my parts in the LBS. It seems to me that this is part of Chain Reaction Cycles strategy to take business away from brick and mortar shops.

I've complained to the ASA since it seems like this a pretty common occurrence.


 
Posted : 06/06/2015 12:14 pm

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