You don't need to be an 'investor' to invest in Singletrack: 6 days left: 95% of target - Find out more
I've typed this once already but it disappeared...
So, my old frame (Banshee Prime) cracked on the top tube so while waiting for the warranty replacement team to do their stuff (it's taking A LONG TIME) I bought another frame. It's pretty much a straight swap, other than a rear hub adapter to go from 142mm to 148mm. Bike shop have had it for 10 days so far and knew about the hub well before I even dropped it off. Am I out of order thinking they could have built it up by now? I'm seeing sunny days go by and no bike to ride and it's starting to get right on my tits.
Are you paying for it, or are they 'doing you a favour '?
If the latter I'd expect it to take a while. Tbh though, I've never asked for this to be done by a bike shop,so I have no idea, but that doesn't stop me posting about it on the internet.
Well, it doesn't take 10 days to build a bike so "how long to assemble" isn't the right question. If they are very busy with other, pre-booked work, then there's no particular reason to believe that yours will have any sort of priority. Did they give you an ETA?
I'm paying for it. I'd love to do it myself but currently in the middle of a house build so not really in a place where I have the time/space/tools.
Did they give you an ETA?
They said I'd be riding it by this weekend, as in the one we're currently halfway through. And they've known about this rebuild for approx. 3 months (that's how long it took the frame to arrive from the US).
Did they give you any indication of when they could do it when you dropped it off?
Are they really busy and you are near the end or a long queue?.
Even if they knew your rebuild was coming, they can't sit around turning away other business just because your frame might turn up at some point. If a lot of work has come along ahead of your frame then I guess you just have to join the queue
Absolutely not. I appreciate that a bike shop has all sorts of work coming in on a daily basis. This is why I'm asking the question.
Avid readers might recall the time I had a bike in for a service (cables renewed, new cassette, etc) and it took them approximately 5 months....
Same place
Avid readers might recall the time I had a bike in for a service (cables renewed, new cassette, etc) and it took them approximately 5 months….
Same place
So you took them another bike for something more complicated?
Quite honestly about 2 hours, assuming all required parts are present.
If it took 5 months to do a cassette/cables etc i’d really really suggest you don’t go back. They either take on way to much work or are having some internal competition to see how long they can keep you hanging.
I’m by no means a great mechanic but I do tackle most stuff myself and I’ve saved a fortune doing it that way…
So you took them another bike for something more complicated?
I now realise the error of my ways. I'll be collecting it tomorrow, whatever state it's in, and making a plan from there.