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Told them that my pro 2 was wobbling next day there was new bearings on the door step.
Hope are fantastic. Whenever I've rung 'em up, they've always been really helpful, friendly and cheerful, and I had a brake lever piston thingy replaced within 24 hours, without charge, and without me even sending the faulty one in!
Support independent British industry; buy Hope!
Yep, Hope sent me a new rotor FOC when the old one started producing a snatching effect when braking. Somehow the rotor wore unevenly.
They also sent me a new headset FOC. The old one was discontinued shortly after I bought it (cant remember its name). It was 7 years old when they sent out the new one after my LBS had an accident and dropped my frame and damaged it. Hope knew its vintage and I didn't ask for a replacement. They did it out of goodwill. How many firms behave like this these days?
Hope Technology customer service rocks!
I heard of some incredible things about hope... Will be buying Pro 2 hubs soon 🙂