[Closed] HONC - are the entries open yet?

What a farce - been trying to do this on a mobile without Wi-Fi for 1 hour 40 mins. Have got through to payment authentication page then get some error message. Entry Central get your f***ing act together!

finally I'm in

I've signed up for two more places for me and my brother stuck at the confirmation screen again. This will mean me and him are entered twice if it goes through. If we are both entered twice I will resell the entry on here.

Official website still says:

"Event entry will be available online only via this website from 12 noon on 5th January 2013"

!

I'm in...here's the entry list (if you can get in)

http://www.entrycentral.com/index.php?raceID=100199

my brother is in I'm not how can that be? I paid at same time? grrrr I love this event and want to be in it

[b]FINALLY![/b] YES I'M SHOUTING!

..526 🙂 Only hope I'm up to it by then 😀

Sign up list on line here [url= http://www.entrycentral.com/index.php?raceID=100199 ]HONC Entries[/url]

OK, that system is the worst i've ever used

Managed to get tickets for Glastonbury 7 years in a row, 200,000 tickets in 30 mins....

Barclay's have just called me to check out why i've just had 7 transactions, totaling £135, paid to EntryCentral...

I've seen the successful screen shot once for 2 race entries, for which i received confirmation emails

God knows what happened with the rest

I don't know how much EntryCentral take on each transaction, but i know that i'd be happy to pay £5 to £10 more to ensure a good system which can handle a couple of hundred people trying to enter

Maybe at 8am or 9am as well so it doesn't screw up a days riding

Grrrrrr

Genuine LOL at AA - see you there!

Have entered 6 people, bank confirms £90 paid, but only 1 of us appears on the entry list 😯

Winchcombe CC facebook page has a few comments on it from the harassed club members, appears its entry central who are too blame! 👿

Anyone know how to get a refund off entry central if they have taken our hard earned money but given us no places?

My payment was accepted 40 mins ago but still no confirmation e-mail.

I'm on the sign-up list though, so fingers crossed!!

Tried it twice. Got bored of protx having a hissy fit. Decided it was fate's way of telling me it'll be raining and horrible.

My payment crashed, had no email, never looked to see if i was on the last, this happend 3 times before payment was taken.now I'm on the list 3 times.BLimy that's 300klm i have to do,i better start training for that distance.

Bummer, entries closed. I may be looking for one if anyone has a spare, looks like there might be a lot of duplicates?

I must be lucky, just went through no problems, either that or everyone else gave up! Entry No. is in the low 300's, by this time last year all entries taken an hour or so since.

FFS! Now closed and my name is no longer on the sign up list.

Bloody shambles.

Entry has been suspended until further notice, please check the organiser's website for updates

my name has just disappeared from the list 😮

it looks like they've closed it now...

Sweet baby jesus... Seems I've got pending transactions galore for apparent failed payments which have actually been accepted! Someone needs a ****ing kickin!

Just received an email confirming my entry but is says it is a duplicate receipt and does not have my number. At least I have an entry. I hope.

The two of the group I entered, who were on the list are no longer, but the inital entry I did for myself now seems to have gone through, and I've got an email.

Still waiting to see if the rest of the group are in or not?

I got this email and I'm on the list

Your entry for 29th Hell Of The North Cotswolds (duplicate receipt)

Hello Clubber This is to confirm that you have entered 29th Hell Of The North Cotswolds on 14 April 2013. The organiser has added information that you need to know about the event, to the bottom of this email receipt. A copy of this email has been sent to the organiser, who requested that this receipt be re-sent to you.

Your Entry Details

If any of your personal details need to change, you should contact the event organiser, John Taylor (honcwinchcombe@aol.com), and not EntryCentral.com. Allocated Entry Number 206

Got the same email now.

Your entry for 29th Hell Of The North Cotswolds (duplicate receipt)
Hello Gareth Partington

This is to confirm that you have entered 29th Hell Of The North Cotswolds on 14 April 2013. The organiser has added information that you need to know about the event, to the bottom of this email receipt. A copy of this email has been sent to the organiser, who requested that this receipt be re-sent to you.

Feel sorry for the organizer having to sort this s*** out now due that crappy website.

Right I'm going to go tweak my bike and pretend I don't have two lots of money going out the bank.

Went away for an hour or so, came back, checked my emails!! I'M IN!!! 😀

I appear to be in, I just don't have a number allocated in the email. Fingers crossed only one lot of money going out, had to enter card details so many times I could be bankrupt lol

I don't have a number either, but I'm on the list and I have an email confirming it!! Numbers can be sorted later!

Next thing I need to do is sort accommodation for the night before!

it's worth reading the fb page :

www.facebook.com/WinchcombeCycleClub

sounds like they're having a tough time...

Winchcombe Cycling Club
Current situation we have asked 'Entry
Central' to suspend entries until we can
establish how many people have entered and
we will then depending on places remaining
(if there are any) device a system to allocate
any remaining.
This time last year all 1200 places were taken
in 40 minutes. this year only 300 places were
handled in the first hour.
This is a quote from 'Entry Central' an email
extract received a short while ago...
"I suggest you protect your reputation and
pull further entries, when you confirm I will
close the event. The server allows 10k
concurent connections and is not able to
handle the demand for your 1200 places.
All payments will be honoured, nobody will
be overcharged. Some shoppers will have
shadows on their accounts, but the collection
will not be made against these
authorisations"
Clearly the site was receiving over ten
thousand requests causing a total melt down
of the 'Entry Central' server.
We will review the current situation and
provide further updates within the next hour.
Thank you for your patience and we will do
our utmost to resolve this as fast as we
possibly can this end.

I feel for the Winchcombe and 'Nam CC guys, they lay on a smashing event and they've been let down by the EntryCentral hamsters.

Please, please, please let's not let the shambles with the entry system reflect badly on what is a brilliant event that raises a good chunk of cash for charity (and, no less significantly, provides a good chunk of cake for every participant)

hi all, i think my failed payments (5 of them) have either gone through or frozen from my available balance in my bank account, naughty naughty

To add some balance
The Entry Central System normally works quite well. We use it for club membership and its used extensively for tri events.
The problem is the number of hits. Given last years event was sold out in less than an hour I guess there was always a chance it would go into meltdown

has it sold out? website says entries closed, but places look available?

I think this is the relevant bit:

[i]we have asked 'Entry
Central' to suspend entries until we can
establish how many people have entered and
we will then depending on places remaining
(if there are any) device a system to allocate
any remaining.[/i]

read clubbers post..

I guess they don't know how many places have gone so its shut untill its worked out..

Entry Central seem to have massively messed up here. It was fine last year. In fact I don't ever remember a problem entering.

It is a great event, as IHN has said the organisers have been let down by a 3rd party.

thanks for the heads up guys, i'll keep an eye on the site.

Gutted, paid twice, no entry showing on Entry Central.

Will have to wait for it to come back up.

PANTS CENTRAL

Looking at the list it seems about 700 entries are on the list my brother was 306 at the time they suspended entries so I guess its slowly getting sorted and ammended, good luck. It does state the servers are capable of handling over 10000 people so I guess more than tried to register at once causing problems. Can we blame the Olympics and Brad Wiggins?

I'm one of the lucky ones - number 150 AND a confirming email. Not so lucky are all my sons and mates who were relying on my nimble fingers to sort their entries. Should I feel guilty? The real person at my bank says five payments went through, but I suspect Entry Central will only "collect" the money for entries already confirmed by email. I suspect these are the ones which remain on the published entry list.

So - what happens now? Entry Central closed the process with what looks like just over one half of the available places confirmed as sold. My guess would be that the remaining places will be allocated on the basis of the times presumably showing up on their records of when customers were bounced, although with so many of us hitting repeated requests, that could be a problem.

But why the melt-down this year? How likely is it that 10,000 plus people were all trying to enter at 12 noon? Even with last year selling out in 40 minutes, that doesn't suggest such a volume of applicants?

And why choose 12 noon on a Saturday? Maybe this was a response to presumed gripes from people in previous years who couldn't access a pc at 10:00 am on a weekday morning, which is when entries have been opened up electronically in previous years. Did no-one realise that using a weekday morning opening date would act as a volume regulator, notwithstanding it was tough on those unable to get online at that time of day?

Let's hope it's sorted soon. Dare I step away from the pc?

And what's the chance that more than a few people will be riding "independantly" in May, on the public roads and trails, forgoing the cake and medal, rather than miss out completely on something they had expected to be able to participate in?

Well I eventually got an e-mail (duplicate receipt for me as well) saying I'm in, but I'm not on the sign-up list and no cash has left my account.

Hopefully the e-mail means I'm in......

According to the pending transactions on my credit card I've paid four times! I hope the hamsters get it sorted.

10,000 people trying to enter at one time - utter rubbish and i can't believe Entry Central take us for such fools

Here's hoping that everyone who tried to get into today is ready to buy a ticket when Entry Central get their system sorted

Looking forward to a great event now

well I have the confirmation email but my name is no longer on the list. But I'll turn up with the email and ride.
I appear to be the only 1 in our club to get in...........grrr

http://www.honc.org.uk/

Good evening all, apologies for the difficulties today signing up for this years HONC.
We are still waiting for a proper explanation and results from 'Entry Central' who due to massive demand were inundated and completely overwhelmed by the demand for places resulting in the entry to this years HONC being temporarily suspended.
We are working hard to resolve issues many people have had and we will do our best to communicate these as soon as we can.
Information will be available on the> http://www.honc.org.uk/
web page, Facebook

and Twitter @winchcombe_cc this event is run in conjunction with Cheltenham and County Cycling Club as well.
Enjoy your biking tomorrow WCC

What a nightmare for you guys, you have my sympathies and I hope it all works out right in the end. It's amazing how the event has become so popular and oversubscribed during the last few years.

Just looked at the sign up on entry central and there are now 960 entries from 710 so if you werent on the list you may well be now.

I'm back on.............but I'm the only one from our club......

The little lady's entry is now on the site (oo-er).

All the best to the organisers in sorting out the mess that was not of their creation. Looking forward to the day now 🙂

[b]HONC 2013 ENTRY UPDATE[/b]

Thank you for your patience and understanding over what has been a very difficult few days and we apologise again for the problems you have encountered.

EntryCentral have been working extremely hard over the weekend to get the system issues resolved and are now confident that they have a robust [b][url> http://www.entrycentral.com/index.php?raceID=100199
'sign on'[/url][/b] list, if your name is on the list your entry has been successful.

EntryCentral have stated:
[b]“Due to the problems, some users may see ‘shadow transactions’ on their cards [i] http://www.sagepay.com/help/faq/what_is_a_shadow [/i]
these are Authorisations for which there will be no subsequent collection, and they will disappear from your statement at a time determined by your bank.”[/b]

Both we and EntryCentral are responding to individual queries a soon as we can but it will still take some time to reply to everyone

We currently have 968 sign ups and 1250 places in total will be available. We are currently reviewing the best & fairest way to reopen entries and will update this site with that information in due course

Meanwhile we are still dealing with a big volume of queries and we would ask you to please not contact us unless it is absolutely necessary.

Happy to sit tight. I have 3 entries for 3 required places. I'll contact you to sort the details out once the dust has settled a bit. 😀

Thanks Andy, glad you have some spots look forward to seeing you and your friends this April.. all the best 🙂

I'm in too and very happy at that - nightmare for the HONC team with the EC system crashing - think they've done a great job in sorting out what should have been a simple process for all. Good luck to all with entries still pending.