[Closed] Garmin Edge 820 touchscreen in the rain?????? Shocking!!!!

Don't know if it would help, but maybe a screen protector??

Lock the screen.

I had an 800 since they came out and never had a single issue with it. I upgraded to the 820 primarily for the Bluetooth connectivity. I've had to reset it a couple of times and I got precisely what you experienced right at the end of my ride today - random scrolling between screens

I have a screen protector on it, thought maybe that's the issue?

How do you lock the screen then? Mid ride? And if it's going all haywire how do I unlock it should I need a different screen if it's just scrolling through randomness automatically?

Amazingly annoying and this was only drizzle rain not even that heavy

This isn't going to help but I mentioned this as a potential issue with touchscreen as I didn't think of would work with gloves or in rain...can you cover it somehow?

Erm do any touchscreens work in the rain?

Try it without the screen protector. Ive not had any problems with mine in the rain and I don't use protection.

Cynical - yep as I mentioned above none of my others have ever done this before. It was like the unit was at a rave going mental

Very annoying, not sure I want take the protector off with all the grit we get here but if I have to I will I guess

Erm do any touchscreens work in the rain?

Resistive ones (older tech) yes.

Capacitive - have this problem as water conducts.

I just avoid riding in the rain... 😉

I was going to suggest the firmware upgrade but looks like you have done that already. Might have to go withlocking the screen and using the remote 🙁

How do you lock the screen mid ride? I tried this via the power button yesterday but wouldn't allow me as it was midride?

Assume once it's locked it doesn't move at all from the screen I lock it on?

Hold the power button until you get a list of options including lock the screen. It's not a single press, you have to hold

And if it's going all haywire how do I unlock it should I need a different screen if it's just scrolling through randomness automatically?

I always thought resistive screens were rubbish old technology. But it seems like they might be genuinely better than capacitive ones, in this very specific circumstance.

Cheers for the information folks will try the holding down power button and locking it next time, if that fails then the scrolling thing should work better than just randomly scrolling via rain drops lol

But crap tbh, it wasn't even that heavy rain either so god knows how bad it's going to get in proper winter useage

You can lock the screen during an activity using the Drop Down Menu, just drag down (or up, I can't remember).
You can still swipe left and right with the screen locked if you're using the latest firmware (4.10) but you may need to turn the sensitivity down to Medium or Low in heavy rain as the rain on the screen can effectively turn on Autoscroll.
I've been using an Edge Remote for a couple of years with my 810 but it works much better with my 820.

Take the screen protector off, they're designed to be used as they are, with no extra layers.

About the only thing that ISN'T wrong with my Edge Touring is that the screen is brilliant; works in any weather, with or without gloves.

The rest of it is a bug-ridden heap of shit though!

Crazy legs I made a thread on how to make þe edge touring usable, did you read it? You may have, I can't remember 🙂

Take the screen protector off, they're designed to be used as they are, with no extra layers.

A screen protector on the 820 makes little or no difference due to the fact it uses a capacitive screen, the Edge Touring uses a resistive screen that relies on screen pressure to operate.

That remote is quite tempting as the touch screen is a bit rubbish with gloves on. Where can you mount it?

Where can you mount it?

Thanks, was wondering if you could mount it on the hoods. Ordered, shall give it a go.

does the remote stop the touchscreen from working or something?? cant see how having a remote will stop the screen scrolling/randomness even with a remote if It doesn't disable the touchscreen?

bit naff really, I'm gonna try the lock screen thing first off, and take off the screen protector

does the remote stop the touchscreen from working or something?? cant see how having a remote will stop the screen scrolling/randomness even with a remote if It doesn't disable the touchscreen?

bit naff really, I'm gonna try the lock screen thing first off, and take off the screen protector

Reminds me of my last camping trip, so many midgies landing on my phone screen that I got locked out for too many pin code attempts! 👿

I guess if rain is mis-activating the touchscreen then you lock the screen, and then use the remote to change screens as you wish. I haven't used my 820 in the rain yet. I don't really want to pay an extra chunk of money for something to fix a flaw like that. I wish that Garmin would just include the physical buttons (a la 520) on the 820. I'm sure that they could make most of the interface work adequately via a couple of extra buttons, but at least the very basic functionality of the remote could be implemented.

I was thinking just to lock the screen and use the remote to scroll. Be nice to be able to scroll without moving out of position. Find the swiping not very consistent with gloves too, doesn't seem as good as the 810. Still prefer the 820 though.

as far as I'm aware mrblobby (unless someone can correct me) even in lockscreen mode you can still swipe page to page just the same as if it wasn't locked

only difference being is you cant when locked accidentally change the data fields etc etc?

so in terms on random scrolling in the rain the remote will make no difference at all (unless it totally stops the touch screen working)

You can also change the sensitivity of the touch screen,if you swipe down from the top it will give you options of changing all the settings from gps settings and lighting also and the said touch screen sensitivity,whilst riding press power button and keep your finger on it it takes a whip for the locked screen option to come up,probably a fail safe issue to stop it doing it all the time,good luck.

I've not really had any problem with it in the rain, but then I've not been out in any downpours. Do have trouble swiping though so a remote should help with that.

cheers ricky, ive got it on the lowest setting for sensitivity, and that made no difference, guess the lockout is the only viable option, though I cant see how its going to stop it randomly swiping pages ever 3 seconds

Mine won't swipe through screens when the screen is locked, I just tried it.

Mine won't swipe through screens when the screen is locked, I just tried it

Just got the remote. Rather like it. Just under the right hood feels like the best place for it. Shall give it a go tonight.

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Dibbs - Member

Mine won't swipe through screens when the screen is locked, I just tried it

You need the latest firmware (4.10).

balls! I need to revert back a firmware then, if I could lock it in one screen then It wouldn't matter, as it wont scroll at all then! what the hell was the point of updating it so you can lock the screen but still swipe? how exactly is that locking the screen?????? bizarre!

Just got the remote. Rather like it.

When I first heard about the Remote I though it was a stupid idea, "how hard is it to swipe the screen", but after using it and never having to take my hands off the bars, I really miss it when I don't have.

what the hell was the point of updating it so you can lock the screen but still swipe? how exactly is that locking the screen

People were having problems with water/sweat on the screen causing the device to go into the page setup menu's.
Locking the screen now prevents this from happening, but it can still start autoscrolling under certain circumstances, the solution to this is to turn the screen sensitivity down to Medium or Low.

Not a fix exactly, but try wrapping it in clingfilm.

That's what I do to my 800 to stop the altimeter packing in when it's rainy.

dibbs- without sounding rude (and I know I'm a culprit of not reading the posts on every thread) but the low setting has been used in the rain, and it was next to useless, it isn't a solution for the rain, it doesn't work and randomly goes all over the shop even in low mode

also for the first time, the elevation was totally out too, by some 2000 feet due to the weather

may have to try the clingfilm thing chakaping, as I cant see there is a solution other than not have it mounted in the rain

It's annoying, locking the touchscreen would be a perfect solution with the addition of the remote (which I'll be ordering today!) if they hadn't changed the functionality to still allow scrolling while locked. Don't know whether there's a post on the Garmin support forum (or if it's worth starting one) to suggest changing it back (or at least having an option to disable scrolling).

EDIT: yep, there's a long thread on 4.10 touch sensitivity issues... [url= https://forums.garmin.com/showthread.php?363095-4-10-touch-sensitivity ]https://forums.garmin.com/showthread.php?363095-4-10-touch-sensitivity[/url]
gonna skim through it quickly now!

No real solution offered, some people suggesting power cycling can help or remove the screen protector (and cleaning the screen) if one is being used.

I guess I might try downgrading back to 3.2... don't have the firmware on my computer though & I can't find it online. Possibly it's still on my 820 though as it seems to download the upgrades automatically (haven't got it with me to check though)

agreed zilog - the logic in locking a screen surely means so its locked on that screen and doesn't move! what use is it having it locked and then being able to scroll through the screens?!?!

if I could revert back I would to the last firmware, where this lock screen stayed locked, but no idea how to do it...

very frustrating, It would be almost deadly on a wet horrid day following the mapping on a new route you were following (if it kept scrolling etc) in the lakes or somewhere equally as bleak if you literally couldn't stop it from scrolling

if it works the same as previous gamins (and provided you have the firmware) you can rename the file to gupdate.gcd and put it into the "Garmin" subfolder (I think) on the unit via your PC, then just reboot the unit and it will perform the "upgrade". Haven't got my unit with me but will have a go tonight (provided I have or can get the firmware)

ok nice one, hopefully reading that garmin thread there will be a fix, it seems its getting worse for a lot of people the newer the firmware!

if you find a solution please keep me posted 🙂

I was relying on that screen lock to keep things under control 🙁 I don't know how a capacitive screen can be expected to work really

if they take the scrolling feature off screen lock, or at least have the option to choose on or off scrolling then id be happy, really don't mind it being stuck on one screen especially for navigation purposes, but it was next to useless for me last weekend scrolling at 100mph you physically couldn't stop it scrolling at all until you stopped, took it off, dried it and even then it still wasn't great just being stationary as rain was still hitting it

I don't really get why its like this on the new 820, my edge 1000 prior was the same capacitive screen and then never once did that! so I do think its the firmware

Yes, they have definitely ballsed something up re. the sensitivity settings, they cannot possibly be working as intended! Hopefully they'll issue another update soon.

This is the previous software page http://gawisp.com/perry/edge/
and this is how I was shown how to do it https://forums.garmin.com/showthread.php?343989-How-do-you-roll-back-software-to-earlier-version

Note this is for a Touring model, but I would think its the same, but please check first.

ta, will give that a shot later!

Does anyone expect a software update to fix the duff touchscreen, or is it likely that if your touchscreen is unpredictable then it's always going to be. Mine is a nightmare – doesn't work with full finger gloves. Rain, sweat and sometimes ghosts change the screen.

It's a real shame. I like the unit in general, but the touchscreen is appalling.

bluebird - as above ive had a edge 1000 for over a year used in every weather going and it never once scrolled by itself, it had the same capacitive screen too

its something to do with the firmware I believe, or general setup, its rendered useless in rain to me as it stands, which is pretty annoying

ps ive followed those instructions and cant get it to work back to 3.20 , downloaded it, renamed it, chucked it in the generic garmin folder and it just says 4.10 still loaded when It boots up

@Oscillate: check the name of the file. I mis-named mine when I did a firmware rollback the other day on my Edge Touring and wondered why it wouldn't work.
It has to be called gupdate.gsd

Renamed it, turned the Garmin on and it flashed up saying the version of software installed was newer than the update, was I sure I wanted to proceed.
Hit yes and it does the full update.

cheers crazy legs - will have another go at dinner time, i did rename it from memory but was rushing so will have another go

did you just dump it in the main garmin folder? (the one with all the other weird files etc and subfolders (courses, activities etc), or in another subfolder?) as i just put in the main folder and it didnt ask to replace and files in there, just loaded it in (assumed it would ask in there to replace a file too)

Garmin > Files. It's the headline directory.
There should be a host of other weird sounding text files in there: gma..., gdoc..., etc

It is NOT the New Files folder, that's for uploading routes and that takes .gpx / .tcx files.

Haven't got my Garmin to hand so can't check the actual directory link.

Cheers crazy legs- that's worked!!! back to 3.20 and no swiping on locked mode 🙂 🙂 thanks a million!

only downside I can see at the min is cos ive got it connected to my phone, as soon as I keep turning on the device it tries to get me to install the latest software? is there a way of stopping this? ive done it on garmin launch, but assume its cos its connected via Bluetooth on my phone

5.10 is out - any better for those having issues with 4.10?

People on the Garmin forum are reporting better WiFi connection with the 5.10 firmware, I haven't had time to try it yet.

nope mine was just as shit in the bloody dry last night, scrolling randomly!

Will try 5.1 on Sunday probably, nothing about touchscreen, etc improvements in the change log though.

I've updated mine, not ridden with it yet though.

Updated to 5.1 and rode in this morning in constant but not torrential rain. Pleased to say the unit worked perfectly. It wasn't locked but I had no problems with random scrolling or the rain activating the touchscreen (sensitivity set to low). I couldn't swipe, etc, wearing my winter gloves but I have the remote now so not an issue. A quick wipe dry after the ride and I was able to press the screen to save the ride with no problems.

I used mine on 5.1 yesterday, in the dry and it worked flawlessly, first time its done that in a while, no rain at all but plenty of mud and grit and it never swiped on its own once!

the test will be in the rain now, so will see

Getting a little frustrated with the touch screen now with winter gloves. Trying to do anything means stopping and gloves off. Never really had a problem with the 810 though the interface on the 820 does seem to make more use of the touchscreen and the areas to hit seem to be smaller.

[b]mrblobby[/b] My screen is ridiculously sensitive if set to max. In medium it's OK, even in rain, but in full finger winter gloves I have to lick my finger tip for the screen to work. Not ideal, but it works.

Thanks. Might have a fiddle with the settings. Think it's medium at the moment.

Getting a little frustrated with the touch screen now with winter gloves. Trying to do anything means stopping and gloves off. Never really had a problem with the 810 though the interface on the 820 does seem to make more use of the touchscreen and the areas to hit seem to be smaller.

Sounds like you need an Edge Remote. 😕

🙂 I have an Edge remote. It's actually really good for page scrolling. Just anything else is annoying.

The remote works great, but it's limited. A few more customisable buttons (with more options for what they can do) plus making them contextualised (i.e. do different things on different screens) would be really good. And a little joystick for scrolling the map!!

we had two brand new 820 in a row (for my missus) and both had ongoing faults with the screen sensitivity, ghosting and freezing up for long periods - software updates/rollback did not help

after the second showed the same fault, we got refunded and paid to upgrade to the Edge 1000 = no problems since.

well after a dry warmish no rain ride on sunday working perfectly, out last night, and recorded the ride absolutely fine, went to stop it and the screen just frozen, had restart the timer several times before I managed to actually click the save ride button

so back to randomly having crap sensitivity again out of no where