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Just read this on pinkbike
http://m.pinkbike.com/news/fox-files-voluntary-recall-of-certain-float-x2-shocks.html
Anyone know any more? Do they actually blow up or is it just that they've not put a sticker on there? Surely if that were the case they'd advise not to run more than 250 rather than to stop using them immediately.. Any idea what they're planning to do?
Interested in this too. Must be so something to do with the sealing.
I'll be giving mojo a call tomorrow, whatever I hear I'll post up. I'm sure theyll be issuing a response soon.
Me too. Mine's a 2016.
I don't understand how something like this could happen. I thought Fox Suspension were the undisputed kings of quality control?
I would expect it's a mix of very high leverage ratio frames and peoples obsession with volume tuning stuffing.
Could well be pigyn. Must require alot of force to blow up an alu air can though!
Some info appearing, apparently something to do with air cans undoing. I did think it was a bit easy to unscrew when I removed the volume spacers...
Everyone phoning Fox is being told to stop using immediately! Good job I've got a broken collarbone and can't ride anyway, I'd not be impressed otherwise. But hey, maybe we'll even get a new shock out of it!
Interesting to find out what they say as mine appears to be one of the sticker less ones
They say its applicable to those shipped on or before Sept 9th and don't have a sticker.
So does that just mean you can carry on if your don't put more than 250 psi in it ?
Seems nothing to do with pressure, just the air can can come undone
Spoke to a very nice friendly lady at Mojo who I suspect is drowning under a deluge of phonecalls. They don't have details yet on how it's all going to work.
I've just spoken to the same lady, if you read this don't bother ringing, I think they're having a bit of a nightmare in there!
Basically all they know is what is on the PB article. Keep an eye on their Facebook for updates
Yeah, seems like they were caught unawares - Fox themselves haven't even got anything on their site., it's just on Pinkbike. Must be a nightmare for them.
And I think Chris Porter is away with Chainline from on here riding bikes in Basque country. 🙂
I've spoke to CP this morning , they are flat out with phone calls on it. Statement says to stop using the product there is no current plan of action from fox. Mojo know as much info as to what is online in the press release. I for one will carry on using my shock. Make of this what you will.
That's the only thing Fox can say, really - they'd be liable if they said "carry on using it" and something did happen.
I'd be annoyed with Fox just dropping this overnight and giving their distributors no information
Hmmmm my air can came undone, but not enough to pop off, the air valve part rubbed against the piggyback housing..
Would of been good for Fox to prime the dealers and service agents.
Off to Italy (Molini) next week, convenient timing !
ive had mine since march?! riding it a fair bit and ive not died
I know its a safety precauction etc etc and they don't want to liable if something happens
but until theres a fast solution then ill be riding mine, I only have one bike so its a real issue for me, ive done so for 6 months with no issue so cant really see other than covering themselves its a massive problem on mine
The air sleeve unscrewing is imho not the reason.
If i had to put money on it I think they have had problems with the outer air sleeve cracking when running 300psi and a full load of spacers.
As i'm a 65kg racing snake, and i run 150psi in my X2, and i spent all summer smashing the c**p out of the shock round the Alps without issue, i'm just gonna tape my air can to stop it turning (and hence releasing) and keep on riding!
Yup, me too. There is nothing a bit of duct tape cant fix 🙂
turning?! ive not touched mine in 6 months full stop!!! it hasn't worked loose or shown any sign of it......
the only time its come apart is by someone else when the climb switch was retrofitted, and again not touched since
Mojo are clearly waiting to hear more thenselves.
http://www.mojostore.co.uk/PBCPPlayer.asp?ID=1802568
Riders can check to see if their shocks are included in the recall by looking for a “250psi max” label directly under the air valve. If no label is present, the shock is subject to this recall.
So they are intending to fix it with a label then.
Send it to us and we will stick you a nice safe label on...so if it blows up in the future its nothing to do with us 🙂
I think it's simply a way of identifying the batches affected.
How can you be so uncynical !!!!!!
Oh dear - mine seems to be missing the relevant text.
I'm meant to be racing this weekend. I raced DH last weekend on it which included some hideous big stepdowns to flat & it's still in one piece. Think i'll risk it for a Mini Enduro!
surely the best thing for fox to do would of been to put out a press release with the solution. not just dont ride the shock and wait for an announcement.
dlocki - Membersurely the best thing for fox to do would of been to put out a press release with the solution. not just dont ride the shock and wait for an announcement.
It's very clearly a "covering our arses" announcement - they can say they told you not to ride it now.
Probably not gonna work but pics of a failure:
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http://i1381.photobucket.com/albums/ah201/christiandavid1989/Mobile%20Uploads/FB_IMG_1476372146861_zpso0wkfy99.jp g"/> ~original[/IMG][/URL]
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http://i1381.photobucket.com/albums/ah201/christiandavid1989/Mobile%20Uploads/FB_IMG_1476372136898_zps7fumuday.jp g"/> ~original[/IMG][/URL]
Loose air cans, where did that come from?
The issues highlighted in the article.
FOX has learned that under certain conditions, some bicycle FLOAT X2 shock absorber air sleeves can [b][u]rupture [/u][/b]due to the increase in internal air pressure
and again
What’s wrong with the Float X2 shock?
a. “FOX has learned that under certain conditions, some Float X2 shock absorbers air sleeves can [u][b]rupture [/b][/u]due to the increase in internal pressure which occurs during shock absorber compression
Which occurs as a result of it beginning to pop open apparently.
I think that shock is a couple of spacers over the maximum.
...or others suggest it's just because there's no max 250psi sticker and people have been putting too much air/spacers in there. Doubt that's the case though, unlikely they'd tell consumers to stop using immediately in the latter case.
We know what happens. We can all read. The debate is why/in what circumstances
Shandy - Member
I think that shock is a couple of spacers over the maximum.
Yep - I count seven, I understood the max was 5
Funny how it's referred to as a recall, but there is no actual recall in place.
It's a notice not to use the X2; and they'll get back to you sometime. Maybe. No rush.
I nearly got an X2, glad I went with the CCDBA CS instead.
Shandy - Member
I think that shock is a couple of spacers over the maximum.
A couple more and you'd get a hardtail.
Max is 7 in a 70mm metric shock. Not sure what the one in the pic is
Agree on the 'recall'. It's not a recall until they tell you how they're going to fix the thing!
So if I was leaving for a riding holiday tomorrow how does that work? If I ride it it'd probably be fine I'm sure but if it did blow up Fox would deny any responsibility. If I don't ride it I either rent a bike, buy a shock or cancel the holiday, costing me £100s either way?
They can't have enough in stock to replace every single one either surely?
Looks like an Enduro in the pic - so max is either 2 (2.25") or 3 (2.5")
http://www.ridefox.com/help.php?m=bike&id=647
They also said in the press release that this recall would not affect the financial results, if it was going to be a full replacement of all shocks sold that would definitely have an affect....
That shock with the 7 spacers is ridiculous....i made a post on here a few years ago now where i stated that if a shock is needing the buyer to retro-fit spacers to get it working properly then its probably not fit for purpose and should go back to the manufacturer or at the least off to a specialist to be properly tuned....
....needless to say i was criticied for it and told how i was a neanderthal and how tuning with spacers was the best thing since sliced bread etc etc....
Amatuers with no clue about suspension tuning should leave well alone and i include myself in there, i've always used TF-tuned but other firms are available.
I've seen too many well intentioned idiots out on the trail with too much air in the shock or as in the case pictured above too many spacers...it goes without saying that the shock doesnt work and the bike rides like crap....instead of going back to the beginning and buying a shock with the correct tune or sending their existing one off for tuning they add yet more air or spacers!
MTBers seem to love a good tinkering but suspension is one of the dark arts that even fully paid up pros in motorsport often get confounded by...but your average MTBer seems to think he/she is a tuning god because RS and Fox have given them the ability to bung a load of crap in there in an attempt to get it working close to properly....i dont get it?!?!
My weight often fluctuates between 12st and 15st depending on what time of year it is, what other sports i'm doing at the time, whether i'm lifting weights or not etc...but i've never felt the need to take apart my suspension or add spacers and so forth, i set the sag anywhere from 20%-30% depending on what kind of ride i'll be doing and how plush i want it and then i ride...never bottomed it out, blasted through the travel or any other problems i often hear about and i've used RS, Fox and X-Fusion in recent years with the same good results....my riding has been in the fairly flat South East and laterly rocky and mountainous Wales, what exactly are poeple doing that they need to add 7 spacers to what should be a premium shock?!
Rant over but that pic of the X2 with 7 spacers is everything thats wrong with MTBing at the moment...bizarre.
To be fair it doesn't look like there is actually any room left for air in that air can!
2/10 for the rant by the way, no improper use of capitals, not enough exclamation marks and the spelling seems good.
That shock with the 7 spacers is ridiculous....i made a post on here a few years ago now where i stated that if a shock is needing the buyer to retro-fit spacers to get it working properly then its probably not fit for purpose and should go back to the manufacturer or at the least off to a specialist to be properly tuned........needless to say i was criticied for it and told how i was a neanderthal and how tuning with spacers was the best thing since sliced bread etc etc....
Amatuers with no clue about suspension tuning should leave well alone and i include myself in there, i've always used TF-tuned but other firms are available.
I've seen too many well intentioned idiots out on the trail with too much air in the shock or as in the case pictured above too many spacers...it goes without saying that the shock doesnt work and the bike rides like crap....instead of going back to the beginning and buying a shock with the correct tune or sending their existing one off for tuning they add yet more air or spacers!MTBers seem to love a good tinkering but suspension is one of the dark arts that even fully paid up pros in motorsport often get confounded by...but your average MTBer seems to think he/she is a tuning god because RS and Fox have given them the ability to bung a load of crap in there in an attempt to get it working close to properly....i dont get it?!?!
My weight often fluctuates between 12st and 15st depending on what time of year it is, what other sports i'm doing at the time, whether i'm lifting weights or not etc...but i've never felt the need to take apart my suspension or add spacers and so forth, i set the sag anywhere from 20%-30% depending on what kind of ride i'll be doing and how plush i want it and then i ride...never bottomed it out, blasted through the travel or any other problems i often hear about and i've used RS, Fox and X-Fusion in recent years with the same good results....my riding has been in the fairly flat South East and laterly rocky and mountainous Wales, what exactly are poeple doing that they need to add 7 spacers to what should be a premium shock?!
Rant over but that pic of the X2 with 7 spacers is everything thats wrong with MTBing at the moment...bizarre.
Congratulations, 99% of your post is absolute guff.
[img] 
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deviant - MemberThat shock with the 7 spacers is ridiculous....i made a post on here a few years ago now where i stated that if a shock is needing the buyer to retro-fit spacers to get it working properly then its probably not fit for purpose and should go back to the manufacturer or at the least off to a specialist to be properly tuned....
....needless to say i was criticied for it and told how i was a neanderthal and how tuning with spacers was the best thing since sliced bread etc etc....
deviant - Member
Amatuers with no clue about suspension tuning should leave well alone and i include myself in there
indeed
I had a call last Friday from Giant to say the '17 Reign Advanced I was interested in had been delayed well into the new year. Which comes with an X2. Probably 2+2=5.
Luckily I'd already gone for a different bike.
Haha was wondering how long before those started cropping up
Interesting point Deviant. My X2 was custom tuned by mojo for my Nicolai Geometron the bike Chris Porter designed and it came with 4 spacers fitted.
Picture clearly shows a failure of the can, starting by the stress raiser point near the machined valve housing/buldge. If you want to mitigate against this failure, put a few layers of decent gaffa tape around the can and then two nic ebig jubile clips, which will then just result in a safer release of air pressure, but prevent the can "unwrapping" and flying off........
If you even work to industrial pressure vessel standards, you'll know how weedy by comparison the thin, turned alluminium air can of most air shocks is. Considering that above 10bar, you would need to meet basic pressure vessel design standards for an industrial product, it's actually a little suprising on how bike air shocks can be made so weedy! However, because the compressed volume is small, the total energy release is pretty small too.
surely the best thing for fox to do would of been to put out a press release with the solution. not just dont ride the shock and wait for an announcement.
What makes you think they have a solution yet?
Hob Nob - MemberCongratulations, 99% of your post is absolute guff.
Was "i dont get it?!?!" the 1% ?
What makes you think they have a solution yet?
Well, the later 2017 models aren't in the recall. So worst case for Fox is to replace old with new. Whether they can manufacture fast enough is to be seen.
The best outcome for them would be to have a retro-fix. They do need to do something quick and seamless if they want to maintain customer trust, of they balls it up like Samsung, they're gonna lose a big chunk of market to Rockshox and the challenger companies.
Are the models with the climb switch as standard effected as all these are advertised as 2017 models???
I suspect the fix will be a combination of a new air can and the red limiter below, I think that's a new thing
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I agree with maxtorque's theory. Split line is in the longitudinal direction which sees the highest stress. I would also suggest that people running higher pressures and more volume reducing spacers will have a greater likelihood of failure occurring since that combo will see the highest pressure rise through the shock stroke.
As for the rant about user tuning of shocks.....behave. Fully optimising shocks is far from easy, but there's plenty of guidance out there to make adjustments to suit ones preferences. So long as you follow the guidance and stay within limits (I.e. Don't fit millions of volume reducers) it's all good as far as I can tell.
Apprently the 2017 version has both the red limited above and a small allen bolt to keep the air can sleeve in place.
Apprently the 2017 version has both the red limited above and a small allen bolt to keep the air can sleeve in place.
not the early 2017 ones - mine hasn't
OK, given all the above and the fact I don't have spacers and run it at about 190 psi and don't huck to flat from the roof of my house.....I shall ride mine till there is a replacement available.
sofaboy73 - Membernot the early 2017 ones - mine hasn't
Yeah - some bloke on pinkbike says he had one warrantied and got one with an Allen Bolt for the can - other 2017 cans don't have this.
BELIEVE NOONE
Just had a mail from Tribe in France. They have attached a press release from Fox with regard to this
sofaboy73 - Membernot the early 2017 ones - mine hasn't
Yeah - some bloke on pinkbike says he had one warrantied and got one with an Allen Bolt for the can - other 2017 cans don't have this.
BELIEVE NOONE
must be the fix they've instigated following the faults on the 2016 and early 2017 models. I notice they've also dropped the max recommended psi down from 300 to 250
They have also cut back quite on the amount of spacers you can run. 63mm/2.5" stroke shocks are now 3 spacers max, iirc it was 5 max before.
Yeah, think mine has 4 in it, Mojo set it up originally, and there's a fifth in the box I was tempted to put in.
I'm running 1 and 180psi. Should be fine then.
They have also cut back quite on the amount of spacers you can run. 63mm/2.5" stroke shocks are now 3 spacers max, iirc it was 5 max before.
think it depends on if they are the old black rubber spacers or the orange plastic clip on ones. if the latter, mojo advised me you can run more and my 215x64 came with 5 fitted as standard with 7 being the maximum
2017 50 mm stroke. Three orange spacers fitted (of 4 max). [b]240 psi[/b]
Better not cycle near any children's faces.
sofaboy73 - Member
They have also cut back quite on the amount of spacers you can run. 63mm/2.5" stroke shocks are now 3 spacers max, iirc it was 5 max before.
think it depends on if they are the old black rubber spacers or the orange plastic clip on ones. if the latter, mojo advised me you can run more and my 215x64 came with 5 fitted as standard with 7 being the maximum
Their chart shows different values for 2.5" and 63mm now, which is pretty baffling
^ it shows different amounts for a old shock measurements and a metric shocks, Fox USA never classed the 2.5" shock as a 63mm stroke shock. The 62.5mm shock will have a different dimensions to the similar sized 8.5x2.5 shock.
57.5, 60 and 62.5mm shocks all share the same chassis as the 65mm stroke shock, that's why those 3 can take more volume spacers as the stroke is restricted via a internal spacer. Just the same as a 7.275" eye to eye X2 uses the same chassis for 2" and 2.25" stroke but the 2" one can use more spacers.
One day the US might join the rest of the world and use the metric system.
Fox rear shocks just as rubbish as their forks SHOCKER!!!
Think pretty much every review said the 36 and X2 are the best. The only negative comments were on price.
Yes there is an issue, but they are sort of dealing with it and the cause has yet to be revealed. Could well be that only ones with too many spacers have failed
In the meantime RS have continued selling shoddy seatposts whose seals blow, and forks with CSU issues.
We demand top performance, low weight and perfect reliability, there will be issues with some products
Their chart shows different values for 2.5" and 63mm now, which is pretty baffling
hmm, might just drop a spacer or two out then to be on the safe side until there is some form of resolution to the problem.
Think pretty much every review said the 36 and X2 are the best
Having used a lot of the latest offerings for Fox and RS, I'd agree with that. The 36 is definitely stiffer than the Pike, it's a bit better overall on damping. It's not quite as plush on small bumps, but more controlled.
Fox and Mojo have always been great at sorting things out for me in the past, so I'm confident they'll sort out the X2 issues.
The X2 215x64 mojo sent me (unaltered) had 4 orange spacers in (and another 4 in the box - not enough space to physically fit that many in the shock).
Doesn't seem very consistent.
Anyone heard any news on this? Are they recalling them yet? Have they actually done anything for the hundreds of riders they've told to stop riding their bikes?
Rick Draper - MemberThey have also cut back quite on the amount of spacers you can run. 63mm/2.5" stroke shocks are now 3 spacers max, iirc it was 5 max before.
They'd better be ready to refund everyone that uses 4 or 5 spacers then I guess.
Bizarre to me that people would blame users for adding spacers (as long as they remain within spec). That's like having a dial that goes from 1-10, and if you set it to 10 it breaks, then saying "well obviously 10 is a big number so you shouldn't have used it. Volume tuning spacers are just inconvenient adjusters.
Does explain why I can't get through to mojo to order the 36 parts I want 😆
YT just emailed me telling me not to ride my Capra. They are waiting for further details regarding the recall.
I managed to survive the weekend racing on mine, and it didn't go bang.
Is there anyone that [b]doesn't[/b] use spacers? If everyone needs a smaller volume, what is the point of the large air can?
Hob Nob - Member
I managed to survive the weekend racing on mine, and it didn't go bang.
I was also not killed.