FOX USA still not a...
 

  You don't need to be an 'investor' to invest in Singletrack: 6 days left: 95% of target - Find out more

[Closed] FOX USA still not acknowledged the Mojo issue. Why are they hiding?

89 Posts
33 Users
0 Reactions
102 Views
Posts: 0
Free Member
 

kimbers - Member
silverfish...

...What sort of suspension servicing knowledge do they have?

On the upside there's no guarantee silverfish will be doing any servicing. "We're not paying for warranty work any longer, replace it and return it to us" type approach could certainly have been enough to upset mojo [but would work fine for most distributors.]


 
Posted : 17/10/2017 10:06 am
Posts: 1254
Free Member
 

On the upside there's no guarantee silverfish will be doing any servicing.

And no reason why they should. Just have a one employee dealing with difficult warranty work.That would mostly be just approving an exchange and the return of the old unit to Fox Europe.

Then set up a chain of 'Authorised Fox service centres' (in existing bike shops). No conflicts and no direct sales to the general public.

Win Win - well for Fox anyway


 
Posted : 17/10/2017 10:24 am
Posts: 17
Free Member
 

Well I imagine the details will come out as they go, be interesting to see whats going on


 
Posted : 17/10/2017 10:25 am
Posts: 33980
Full Member
 

So as Fox own Marzocchi, will that be leaving Windwave for Silverfish too?


 
Posted : 17/10/2017 10:32 am
Posts: 40225
Free Member
 

unless Porter has a strop and decides he doesn't want to handle Fox products.

They've indicated they'll continue to work with Fox stuff. They'd be daft to refuse to make money tuning Fox stuff, as they're supposedly very good at it.

So as Fox own Marzocchi, will that be leaving Windwave for Silverfish too?

Looks extremely likely, eh? It's been hinted that Marz is coming back as a coil brand. I was hoping this might be at an X-Fusion/Suntour price level, but I'm not sure Silverfish handle "budget" brands? (putting it nicely)


 
Posted : 17/10/2017 2:11 pm
Posts: 43345
Full Member
 

They've indicated they'll continue to work with Fox stuff. They'd be daft to refuse to make money tuning Fox stuff, as they're supposedly very good at it.
Here's hoping they didn't sell off [i]all[/i] the spare parts then.


 
Posted : 17/10/2017 2:51 pm
Posts: 40225
Free Member
 

I thought I might pick up a cheap shock body to fix a dead shock I have, they were still asking £50+.


 
Posted : 17/10/2017 3:07 pm
Posts: 87
Free Member
 

Re silverfish I don’t think they are distributing Turner since the brand went direct sale.


 
Posted : 17/10/2017 8:51 pm
 mboy
Posts: 12533
Free Member
 

going to be a big task to fill Mojo's shoes!
(now where is Loco...?)

Just messaged him and pointed him this direction...

Ironically, he's not that far! Bodmin area actually... Given he's by far the most qualified person in the greater Devon/Cornwall area to look after Fox products, maybe this will play right into his hands...?

Here's hoping mate! Come on Si... Stop flipping burgers and making cups of tea, start tinkering again! 😉


 
Posted : 17/10/2017 11:23 pm
Posts: 17
Free Member
 

Have Mojo said they won't be doing tuning, service etc? Nothing stopping them doing the TF route and avoiding having to stock every fork and shock under the sun, let them concentrate on the value add stuff.


 
Posted : 17/10/2017 11:27 pm
Page 2 / 2

6 DAYS LEFT
We are currently at 95% of our target!