[Closed] Fork breakage - warranty or not?

That looks more like it's come unbonded from the crown rather than snapped. Surely crash damage would see the stanchions bend beofre being pulled out of the crown.

looks like a warranty job. i doubt that Evans are the most qualified to decide that its crash damage TBH...needs to go back to Rockshox for them to decide

if it was crash damage why has only one stanchion sheared? there should be more damage to the rest of the fork and the headtube...if it was a freak accident then it looks like the fork wasnt fit for purpose

If that was crash damage surely other bits of the bike would also be in a mess.

If that was crash damage surely other bits of the bike would also be in a mess.

This. The twisting forces required to pull a correctly-bonded stanchion out would be quite significant. I'd expect the wheel to be not entirely straight for starters.

I would expect there to be crash damage as the result of a stanchion becoming un-bonded! It would be flapping around like a wonky shopping trolley wheel

Just wondering what sort of crash could even apply the loads to pull the stanchion in that direction.

Going by how far up the stanchion the wiper seal marks are compared to the other one I'd say to wasn't fully inserted into the crown so 'walked' out over use. Evans could be saying it's crash damage due to the slight compression on the top edge which would be caused as it twisted backwards out of the crown. Either that or the stanchion has snapped in the crown causing the same thing, the ridge on the top of the stanchion would point to this.

Either way I'd be onto Rockshox about it, bypass Evans altogether.

I'm wondering how the rider is, that doesn't look good at any speed, crash or not.

My recent experience with Evans and a sets of pikes wasn't a good one, the store were good, but the service department thereafter in Kendle? (cant remember - northern) were pretty rude and accusing. Different failure though. Sram on the other hand chose to replace my forks, so was a happy ending 🙂

A lot of shops seem to be developing an attitude to things like this.

If that had sheared off from a crash, I'd expect the top and down tubes to be folded and/or the wheel to be pringled (wheel might survive though, if the impact was head on - in my youth I once bent a frame and forks but hit the car straight on so the front wheel was fine.)

[i]I'm wondering how the rider is,[/i]

Rather cross with Evans, currently!

He lifted the front of the bike up to wheelie it in the shed after a ride and that's when the stanchion dropped out the crown...

Should have washed his bike before putting it away, mind you. 🙂

Off to Rockshox, as others have said. A stern word with Evans Head Office is in order, too.

Surely putting an enduroguard on an xc fork voids the warranty

It's come apart too cleanly to suggest an impact - christ, you see vids of big dh crashes where the impact has snapped both stanchions clear in half but they're still attached to the crown - i'd be going bananas with Evans/Sram personally, could have been nasty 😯

edit - it's hard to tell if it's just fallen out of the crown or sheared off cleanly in line with it...

From the owner:

[i]
Apparently the crown was slightly bent (about 3°!) which made it hard to argue it hadn't been in a crash...

Haven't crashed in about 500 miles so it must've been hanging on since then.[/i]

So there we go.

He's bought a replacement, although not from Evans.

i would have argued that the crash happened after the stantion had came free.. It's hard to see how you wouldnt crash after that happened..

Wouldn't riding it regularly with a loose stanchion produce uneven forces that could affect the true-ness of the crown - three degrees isn't much?

Has he spoken to SRAM about it, not just Evans?

not down to evans unless they are providing the warranty which is unlikely. Evans should be sending it to SRAM.

I would doubt Evans (or anyone shop really) are capable of accurately measuring a 3deg bend!