You don't need to be an 'investor' to invest in Singletrack: 6 days left: 95% of target - Find out more
Ordered a frame from them on tuesday morning.
By that afternoon had received a Email telling me that the frame will be in the workshop at a given time to be faced and when it will be dispatched. 😀
Have never had such great feed back from a shop before & just wanted share it with the masses.
I've had a good experience with them too sourcing some obscure dropouts.
Reccomended
They're equally as good in the shop, too...
Rachel
Bought some bits from them couple of times. Always quick delivery and very good prices.
Telling you what they're going to do is easy.
An on-time on-spec delivery is what you're after.
Yeah, but it's funny how hard some places find the easiest things.
Couldnt be further from the truth
about a month ago i ordered some mtb shoes from there website that were shown as in stock. after a week i checked on the oreder to be told that they were on there way. 5 days later i i checked again that they were coming and was told that they had just been posted. 4 days later they finally admited they they didnt have any and they didnt know whhen they would be back in stock. Asked for a refund and was told that the money should be back in my account after a few days. 10 days later when i checked my statement they hadnt refunded. phoned today and was told the money hadnt been refunded due to a "clerical error". still waiting for my money!!. this company seems not to mind telling a few porkies to get orders on stock they have not got or cant get.
I agree, they're pretty good.
Bought a torque wrench through them the other week. They were £25 cheaper than anywhere else (Somehow) so i ordered. After i ordered i looked at reviews, and if i had read the review prior to ordering, i wouldn't have ordered through them (with the tales of non-arriving packages, poor online service, misleading stock levels etc), but yeh. Ordered on the saturday, the item turned up on the wednesday.
Pretty good i think!
+1 for Fatbirds!