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Bought a SRAM PG990 cassette (and chains) and broke a tooth on the second ride, CRC posting me a replacement, no squabbling, no fuss.
Top service CRC 😀
You won't get any sympathy on here posting good news like that!
I'm still waiting on some stuff which I ordered last Monday - not too happy.
In comparison, Superstar, Wiggle, a member on here and a member of pinkbike all posted their stuff in 1-2 days.
Ordered Thursday, arrived Monday, in Australia, good work crc!
I know, its terrible I had to wait the whole weekend for my stuff it was ordered tues dispatched fri and didnt arrive till mon 4pm over here in the USA, thanks CRC guys great job. Stuff takes longer to get from one side of US to the other and cost more
Ordered Thursday, item stuck in proceessing since then, after my last experience of this a few weeks ago, thinking it will be several weeks till I see my stuff.
Should have ordered from Rose, would have been here by now
i am currently in Canada and recently bought a load of gear from crc, all delivered within a week AND actually cost less than i would have payed back in England (hence the no vat and free shipping 🙂 ).
good work again crc, its funny as it doesnt matter how far away from the UK i am they always end up with my money.