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Hi Folks,
I've got an Elite Direto X and am using it with my Sonder Camino. It's a thru axle and I'm using the included adapters, plus a spacer behind my cassette since it's a SRAM MTB one. I can't seem to tighten up the thru axle sufficiently to remove all the play. I've torqued it as much as I physically can, but there's still a teeny tiny gap which means the bike moves around when pedalling, and it makes lots of unhappy sounds. Everything I've read from Elite suggests the frame should be compatible, but I can't work out how to remove the issue.
Has anyone else had a similar problem?
Have you lost the conical spacer off the axle? I had this problem when I assembled my bike, the spacer had fallen off and was in the bottom of the box.
Ooh that sounds like a possibility. I can't recall having a spacer on the thru axle itself ever (bike is ~14 months old). With the wheel on it always felt like I had to do up the axle quite a way and had a lot of thread poking out on the drive side.
I assume the spacer looks something like this?
So, had another closer look at it and it turns out the play was only on the drive side. The screws that secured the derailleur hanger had come loose. Tightening those has made it feel a lot more secure and, fingers crossed, should stop the racket during my next session.
Good.
Through axles seem to differ a hell of a lot (?) but the bit that fell off mine was like the conical one in your pic. It went up against the flange with the allen head on it, like the silver bit in this pic:

Not all axles for sale seem to have that, I had to look through many images to find a pic. Now, mine fit without this but I had to tighten it up loads to stop the play, and it went into the frame a lot more than the other one. I'm glad I noticed the spacer it rattling around in the bike box. Check to see if there is a conical receiving hole in the frame.