DILEMA - online pur...
 

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[Closed] DILEMA - online purchase, delivery fees

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Posts: 27
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Topic starter
 

you want to purchase an item on the internet.
Shop 1 is selling the item for £15 plus £5 delivery.
Shop 2 is selling the item for £20 with free delivery.

Which shop would you buy from?


 
Posted : 13/01/2014 1:02 pm
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the one that is £20.00 with free delivery. If you have a problem and send the item back then you are guaranteed £20.00 refund.


 
Posted : 13/01/2014 1:04 pm
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^^This


 
Posted : 13/01/2014 1:05 pm
Posts: 27
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Topic starter
 

that's what I was thinking, so what if the one which charges for delivery was slightly cheaper.
Say Shop 1 charged £15 plus £2.50 delivery and Shop 2 was still £20 with free delivery?


 
Posted : 13/01/2014 1:16 pm
 deft
Posts: 583
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By law you should actually get what you paid for delivery back too.


 
Posted : 13/01/2014 1:34 pm
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By law you should actually get what you paid for delivery back too.

Only if you are returning it for a fault based reason. If you are returning it in your DSR 7 days for a change of mind, then dependent on the retailer's T&C's you probably aren't.


 
Posted : 13/01/2014 1:42 pm
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Only if you are returning it for a fault based reason. If you are returning it in your DSR 7 days for a change of mind, then dependent on the retailer's T&C's you probably aren't.

No, if you return it under DSR you are entitled to a refund of delivery charges whatever. It's the return postage to the supplier that is dependent on the T&C's.

If I hadn't used either before or have any feedback on them, I'd buy off the website I liked the look of more!


 
Posted : 13/01/2014 1:45 pm
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Topic starter
 

it's Amazon, so there is only one site, but different dealers.


 
Posted : 13/01/2014 1:47 pm
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If it will get here quicker due to the £5 postage I'd get it from them rather than the potentially slower free postage. If it'll take the same regardless I'd probably go on reviews of each seller.


 
Posted : 13/01/2014 2:21 pm
 pdV6
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brakes - Member
it's Amazon, so there is only one site, but different dealers.

I'd go for the £20 one purely because the £15 one is presumably trying to game the search results when you order by price.
But that's just my weird logic at work.


 
Posted : 14/01/2014 1:20 pm

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