Decent bike shops -...
 

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[Closed] Decent bike shops - Box Hill/Surrey area?

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Anyone recommend anything?

Thanks


 
Posted : 09/12/2014 3:44 pm
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Cycles Dauphin in Box Hill, Head for the Hills in Dorking, Sigma Sport in Kingston, Cycle Works in Leatherhead, Beyond Mountain Bikes in Cranleigh.

What sort of thing are you after? There are dozens around there!


 
Posted : 09/12/2014 3:48 pm
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Pilgrim Cycles in Westhumble too, with a great cafe.


 
Posted : 09/12/2014 3:54 pm
 LoCo
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Nirvana in Westcott


 
Posted : 09/12/2014 3:55 pm
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Depends on what you are looking for in a shop? Dauphin is mainly road. Head for the Hills / Cycleworks combined road/MTB, Nirvana MTB. Dauphin - coffee and Tiffin 🙂


 
Posted : 09/12/2014 4:57 pm
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Cycleworks Leatherhead, great staff & service.


 
Posted : 09/12/2014 5:23 pm
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Nirvana in Wescott, have been my go to bike shop for all the years I have been riding.


 
Posted : 09/12/2014 5:56 pm
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+1 for Cycleworks in Leatherhead. Always helpful.


 
Posted : 09/12/2014 5:57 pm
 nuke
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Oooo, are we voting now... Head for the hills for me 😀

...but also good experiences with Pedal & Spoke and Beyond Mountain Bikes (or Moto Sport going really back)

Its a -1 for Cycleworks though.


 
Posted : 09/12/2014 5:59 pm
 piha
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nuke
.......and Beyond Mountain Bikes (or Moto Sport going really back)

Ha ha, I still have Moto Sport stickers on my (very) old Cannondale!!


 
Posted : 09/12/2014 6:58 pm
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Nirvana are an odd shop. They LOVE people who want to spend thousands, apparently...
I've been in once, for a seatpost:
"We've got Thompson"
"Not got something cheaper like FSA?"
And with that, she turned her back on me and walked off without a single word.
I've never been back since.

I've used Moto Sport/Beyond on and off for 20 years, never had anything other than good service.
It's a well stocked shop too.


 
Posted : 09/12/2014 7:00 pm
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And if you come to Beyond this Saturday only I'll be working there. Could be a disincentive.


 
Posted : 09/12/2014 7:10 pm
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I find nirvana a well stocked shop and the lads that work there helpful but the owner an obnoxious ****. Head for the hills is run by two decent guys and offers fairly broad stock whilst Howard at pedal and spoke is helpful and enthusiastic.


 
Posted : 09/12/2014 7:30 pm
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Neither Simon nor Jackie are obnoxious

When Jackie broke her collar bone on a jump I was very happy to help out in the shop as I and the spare time, asked for and expected nothing in return, I did it as a thank you for years of great service.


 
Posted : 09/12/2014 8:01 pm
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This thread looks like it could become fun ..


 
Posted : 09/12/2014 9:04 pm
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Nirvana.

Simon is a straight up takes no sh1t type of guy, Jackie is great and a good wheelbuilder.

Head for the hills messed up my wheelbuild, which wasn't dished, and then left a flat spot in the wheel when replacing a broken spoke, so they have lost my custom.


 
Posted : 09/12/2014 9:13 pm
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Head for the hills nice enough but not good mechanics

Nirvana are excellent mechanically and usually friendly (but Simon has deffo rubbed people up the wrong way! )

New road shop in Reigate is good

However I haven't found anywhere that is better than just doing it myself!


 
Posted : 09/12/2014 9:20 pm
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" the owner an obnoxious **** "

The one time I have spoken to him I would tend to agree. Certainly didn't make me feel like returning.


 
Posted : 09/12/2014 9:36 pm
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I found pedal and spoke been to have been really great for mid ride assitance (peaslake) despite little or no chance of a sale! Plus they stock Santa Cruz bikes.


 
Posted : 09/12/2014 9:40 pm
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Yeah, Howard from P&S is a good bloke. Excellent rider too.


 
Posted : 09/12/2014 9:45 pm
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No one mentioned C&N in Redhill yet?

I've only ever had great service from them. I think they were in some sort of top 20 of independent cycle shop list fairly recently.


 
Posted : 09/12/2014 9:49 pm
 nuke
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No one mentioned C&N in Redhill yet?

Yeah i use to use them back in the day. One of the few local ones to give ST subscribers a discount iirc

Use to like Finch & Sons in Reigate too


 
Posted : 09/12/2014 10:11 pm
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Another thumbs up here for Howard at Pedal & Spoke, always excellent service, I travel for over an hour to go there not exactly local to me, and as others have said, H is a great rider and will always give you an honest answer


 
Posted : 09/12/2014 10:15 pm
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Evans Cycles in Gatwick (not that far from Box Hill). They seem to have everything that appears on their website. Staff are helpful and friendly. Mechanics have bags of experience and their after sales service is amazing. Plus they give good discounts. Thoroughly recommended.


 
Posted : 09/12/2014 10:22 pm
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Head For The Hills are excellent - good stock, great service.


 
Posted : 09/12/2014 10:24 pm
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Evans Cycles in Gatwick (not that far from Box Hill). They seem to have everything that appears on their website.
it's their main warehouse, so they do have everything there

expensive though..... unless you have a lot of clubcard points to exchange for vouchers, which is excellent

the new bike shop in reigate is very impressive


 
Posted : 09/12/2014 10:39 pm
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Cycleworks in Leatherhead are excellent. Honest advice. Always have time to chat. Lots of stock. They ran a brilliant demo day earlier this year in Holmbury. Never seen so much cake.


 
Posted : 09/12/2014 11:11 pm
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Can't recommend Jackie at beyond enough, for just being really goddamned nice and a pleasure to do business with.


 
Posted : 09/12/2014 11:18 pm
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njee20 - Member
And if you come to Beyond this Saturday only I'll be working there. Could be a disincentive

Didn't know you worked there. Have to admit I've never been in but hear good things about it.

Nirvana has popular shop rides, though I hear stories of being dropped though never been on one so don't know myself. The photos of their antics seems to be lots of stuff I'd probably break myself on 😀

Pedal & Spoke I know well and yeah Howard's a top bloke. Friendly place. Expensive bikes, but they're bloody nice bikes (I'm biased as I bought one 😀 ).


 
Posted : 09/12/2014 11:36 pm
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Nirvana have some great rides starting from the shop, some led by Simon, others just a bunch of regulars. I did feel sorry for a pair of relative noobies a few years back on a Wednesday night ride - they weren't local and didn't have great lights. I hope that after they were dropped within about 10 minutes of leaving the shop they managed to find their way home again!

I used to live right opposite Head for the Hills and wouldn't hesitate to recommend them, same with Cycleworks in Leatherhead, although I never lived opposite them 🙂

Cheers, Rich


 
Posted : 10/12/2014 4:52 am
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did feel sorry for a pair of relative noobies a few years back on a Wednesday night ride - they weren't local and didn't have great lights. I hope that after they were dropped within about 10 minutes of leaving the shop they managed to find their way home again!

That really doesn't scream 'great shop'...


 
Posted : 10/12/2014 6:28 am
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Didn't know you worked there. Have to admit I've never been in but hear good things about it.

I don't really! I used to, and I still help out the odd Saturday when they're short staffed, stake my claim to a trade discount!


 
Posted : 10/12/2014 9:26 am
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Nirvana aren't the Californian have a nice day type shop, but they are very good mechanically.

Get your stuff fixed very quick, good prices no BS. Have spares in stock too.

Head for hills, Corridiori, Kingston Evans are always yeah, too busy, squeeze you in next week.

At Nirvana I came to drop my bike off for a brake service, did it there, went out for a quick ride.


 
Posted : 10/12/2014 11:06 pm
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Nirvana.

Simon is [s]a straight up takes no sh1t type of guy[/s] from Yorkshire

Cycleworks Leatherhead.


 
Posted : 11/12/2014 8:45 am
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And if you come to Beyond this Saturday only I'll be working there

I had a mooch round the other week - must be a few years since I was last in as you weren't there to put the kettle on 😉


 
Posted : 11/12/2014 11:09 am
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Beyond are decent types, have done good work on my bike in the past but seem to be turning into a Trek and Specialized, er, specialist.

P&S, well Howard, are/is great. Helpful. Cheap demos (and bargain demo bikes sold off a couple of times a year). Their Cranleigh store is quite nice, too. The Peaslake store is great for mid-ride essentials.


 
Posted : 11/12/2014 11:23 am
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Nirvana rides and getting dropped. I've done quite a few over the years. I've got dropped once as I am very slow. They came back to try and find me but didn't have my phone number. On every ride I have done with them they have to wait for me, they are very patient with me. These are not training wheels rides, you go at your own risk. I've seen a few nasty crashes including one which put Simon the owner out of riding for a few months and Jackie broke her collar bone on a shop ride. I've headbutted the dirt a few times myself. That's all part of riding as is getting lost.


 
Posted : 11/12/2014 1:07 pm
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What are you after, new bike, repairs, parts, clothes??? How far from Box Hill etc etc.

To be fair to Nirvana it's well known that their rides aren't for the faint hearted and anyone can have an off day in retail.


 
Posted : 11/12/2014 1:19 pm
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Nirvana shouldn't take the blame for people getting dropped on a night ride. The shop doesn't organise the night rides, it's just a meeting place.

I ride regularly from there and we welcome new people who want to come along (and we do make an effort not to leave them lost in the woods, honest) but it's not a shop ride, a club ride or anything very organised. It's dark, it's sometimes chaotic and stuff happens. That's why I enjoy it. 😀


 
Posted : 11/12/2014 1:20 pm
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but it's not a shop ride, a club ride or anything very organised.

Well in that case the rides should meet elsewhere, as they're damaging the reputation of the shop.
I live 15-20 miles away from there, and I've heard of more than one instance of it happening....
Might be BS, but there's no smoke without fine.


 
Posted : 11/12/2014 1:27 pm
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For me Head for the Hills are excellent, no complaints about workmanship and I've always found that they give balanced advice and don't try and sell you something you don't want. Cycleworks in 'head tried to flog me an Epic when I said I wanted a Stumpy far or Camber evo….. Pedal n Spoke great place for mid ride issues of which a mate is always having (and Howard is too fast so needs to be busier in the shop I think!).


 
Posted : 11/12/2014 1:29 pm
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For the record, someone mentioned noobs getting dropped on a Nirvana Wednesday night "shop ride". I'm a regular on that ride, it's not really "a shop ride" it's a peer group/mates ride that happens to start on the green or at the shop front.

Neither is it a noob ride, we're friendly but not ride-nannies. People are absolutely welcome to turn up and have a go and it's usually obvious pretty quickly to the new rider if they're not up to it. We'd never intentionally drop someone or leave them lost but I can't say it hasn't happened. I don't recall the ride described, perhaps I wasn't there that day.

The ride is XC/singletrack/trail riding, a little bit of pace, year round all weathers. We don't do the freeride and jump sessioning that (I believe) all the "shop" rides do.

Hope that helps, turn up (1830 Wednesdays) if you fancy it. The format is usually a couple of hours riding, a pub stop, then back to Westcott for about 2230.

[b]Edit:[/b] cheez beat me to it. Lol @ PeterPoddy.


 
Posted : 11/12/2014 1:30 pm
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Well in that case the rides should meet elsewhere, as they're damaging the reputation of the shop.

they meet in Westcott - near a shop that everyone can recognise...


 
Posted : 11/12/2014 1:30 pm
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they meet in Westcott - near a shop that everyone can recognise

next to the hairdressers,if you prefer...


 
Posted : 11/12/2014 2:04 pm
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the posters in the bridal shop were a draw for some


 
Posted : 11/12/2014 2:05 pm
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I've only ever done the daytime "shop" rides, I can get lost/dropped in daylight.

The people at the front and the middle know where they are going and are probably faster than you anyway both uphill and down (everyone is faster than me).

Bad mouthing the shop because you got lost is pretty bad form in my view, particularly on a night ride where I strongly suspect the people at the back are really slow and tentative. If you want to go on a guided ride pay Richard at All Biked Up £30+, he only does daytime rides.


 
Posted : 11/12/2014 2:39 pm
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Bad mouthing the shop because you got lost is pretty bad form in my view

No one's actually done that.

Agree re getting a proper guide.


 
Posted : 11/12/2014 3:17 pm
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Off topic, but someone mentioned the shop "Moto Sport", did they used to do a XC race series? Just wondering as I think I did my 1st ever MTB race with them - recognise the name 🙂


 
Posted : 11/12/2014 4:21 pm
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Off topic, but someone mentioned the shop "Moto Sport", did they used to do a XC race series? Just wondering as I think I did my 1st ever MTB race with them - recognise the name

Yes,I think they used to sponsor that race at the Land of Nod, past Hindhead.
That was a great venue!


 
Posted : 11/12/2014 5:02 pm
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Indeed they did. The shop became Beyond in 1997, and they stopped using the Land of Nod soon after.

I've heard stories of folk being dropped on Nirvana rides. No issue with that myself, as long as folk know that it's not a 'wait for the slowest man' ride. Agree that the reputation of the shop is perhaps being damaged if there are rides nothing to do with the shop.


 
Posted : 11/12/2014 5:15 pm
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Have bumped into a various people at different times that after general chatting the subject of Nirvana rides (daytime) comes up and they seem quite pissed that they got dropped or a friend did.

But yes, maybe it's just down to an understanding that it's that kind of ride.

I do Troll rides and normally they are fast as the slowest and that means they'll lay on a sweeper to ensure no one gets dropped, however they have a fast ride and it's established if you can't keep up... see ya! 😀

And yes, lots of rides start from Nirvana's place. I do some myself from there as it's an easy place for people to find. Just mates out for a lark. Though personally I find parking round there a nightmare and some Westcott locals stuck up snooty bunch (though I take my opinions partly from "that" TV show that didn't put the place in a good light 😉 ).


 
Posted : 11/12/2014 5:37 pm
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Most Nirvana rides I've been on go down something I'm a bit nervous of to say the least. Often there is no alternative line immediately obvious or indeed at all. The Surrey Hills are not a trail centre, often there is no chicken line (so you ride it or man handle your bike over the jump/gap/feature etc). As such you could get easily dropped, stuck in the middle of "no where". I go to watch decent riders ride stuff and to be shown new trails, for the company of a good group of people and to push my riding a bit.

I was referring to "bad mouthing" as people inferred that being dropped was giving the shop a bad name.


 
Posted : 11/12/2014 6:33 pm
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Been using Nirvana for some years now, as a Yorkshireman myself I find bluff straight talking Simon amusing. Nowt rong wi tellin it like it is...


 
Posted : 11/12/2014 7:43 pm
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Yes,I think they used to sponsor that race at the Land of Nod, past Hindhead.
That was a great venue!

It was at Stanstead Park, Rowlands Castle. 95 I think.


 
Posted : 11/12/2014 8:14 pm
 ybot
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I'm another regular and the main lead rider from the 6.30 night ride starting at Nirvana - as Matt and Charlie have already said, its not really a Nirvana ride just a bunch of locals (Dorking Cocks) who find it a convienient starting point.

No ride has ever started out with the intention of losing anyone although as mentioned it has happened. Many people do turn up for a ride with us, some we only see the once where as others have returned and become regular riders.

We always do our best not to drop anyone whilst also trying not to compromise the ride - remember, the regulars all look forward to their weekly ride and it can be very frustrating to have 12 or 13 people hanging around at every junction for a newbie to catch up.

Rich, I can't recall the ride you mention but I do remember you, I seem to remember the 1st time you came along happened to be the night of our Christmas meal many years ago now.


 
Posted : 12/12/2014 8:40 am
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Many people do turn up for a ride with us, some we only see the once

Analogies to Spinal Tap drummers come to mind. It's not everyone's cup of tea.


 
Posted : 12/12/2014 9:20 am
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Is any of the Land Of Nod venue still rideable?

OS map suggests no public access, but...you know 😉


 
Posted : 12/12/2014 9:23 am
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mattjg - Member
Analogies to Spinal Tap drummers come to mind

They spontaneously explode somewhere on the trail? 😮 😀


 
Posted : 12/12/2014 12:19 pm
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It's never been witnessed but we have returned to the site of last contact to find a pile of ash and a charred helmet.


 
Posted : 12/12/2014 12:50 pm
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Smiles, fist pumps with blones, even a dog walker hugging a mountain biker (TB is very huggable though 🙂 ). Just another Nirvana Freeride practice ride


 
Posted : 15/12/2014 5:43 pm
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too much standing around for my taste (plus I'm a bit of a wuss) but horses for courses of course. which one's you?


 
Posted : 15/12/2014 6:20 pm
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Wasn't all standing around that was a 28 mile ride!

Another vote for Nirvana from me. Have always found the shop to be friendly and helpful in the year i have been riding and i would not have tried half the stuff i have without Simons advice and encouragement.


 
Posted : 15/12/2014 6:32 pm
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Which is the trail from 1:30 in that vid?


 
Posted : 15/12/2014 7:14 pm
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It's the new "secret" jump trail no one's (*cough*) supposed to post videos of according to the notice up there because of all the months of work that went into it...

... built slap in the centre of one of the busiest areas, quite noticeable with the hoards of people who already know about it heading there every weekend 😉

It looks great and commend the effort, but I'm just waiting for the huff when it all gets flattened. I hope it doesn't, but really can't expect that to last where it is. Just enjoy it while you can and if lucky it will get overlooked, so long as no one has a really bad off.


 
Posted : 15/12/2014 7:24 pm
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Matt, not me, I used to go on these to practice the little stuff and watch the good riders ! Haven't been out on one for a while, I follow the videos though.


 
Posted : 15/12/2014 9:21 pm

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