Current Wiggle emai...
 

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[Closed] Current Wiggle email response time.

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 awh
Posts: 24
Free Member
Topic starter
 

Anyone have recent experience with how long Wiggle are taking to reply to emails? The automatic response email said they aim for 24-48 hours but it's been 96 so far.


 
Posted : 25/09/2014 7:43 am
Posts: 0
Free Member
 

If it's urgent, get on the live chat on the website, they normally sort you out sharpish.


 
Posted : 25/09/2014 7:49 am
Posts: 0
Free Member
 

Very slow if at all. I used to think they were great until i had to actually contact them to resolve a problem.
All in all Stil livery good so long as you don't need to change, amend update, query any items ordered.

Also, their staff answers are often wrong in their Q+A section.


 
Posted : 25/09/2014 8:05 am
 awh
Posts: 24
Free Member
Topic starter
 

Ok thanks. I'll try live chat.


 
Posted : 25/09/2014 8:19 am

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