CRC Survey
 

  You don't need to be an 'investor' to invest in Singletrack: 6 days left: 95% of target - Find out more

[Closed] CRC Survey

5 Posts
5 Users
0 Reactions
43 Views
Posts: 0
Full Member
Topic starter
 

Just been "invited" to take part in a CRC short survey following recent activity and first question asks about service for which I gave a low rating.

Follow up question was then "Which one area did we not do so well in" and now I'm stuck as I can't narrow it down to just one thing - they are just sh**te all round....

What a crap survey......


 
Posted : 22/10/2014 10:24 am
Posts: 99
Free Member
 

Never had a single issue with CRC. So i'd be honest, even if you've lots of points.

Don't tell them and they'll never fix the problem...


 
Posted : 22/10/2014 10:30 am
Posts: 313
Free Member
 

If they are so awful why do you use them? There are no shortage of other online retailers. I personally have never had any issues with them either.


 
Posted : 22/10/2014 10:34 am
Posts: 5720
Full Member
 

My only issue with them is that they still use Parcelforce and they are the lowest of the low in courier terms in this part of the world.


 
Posted : 22/10/2014 12:16 pm
Posts: 0
Full Member
Topic starter
 

Didn't say I wouldn't or won't use them - just think they are poor at what they do. Unavoidable in many ways, as they are distributor (and retailer) for many brands. If only life were as simple as binary decisions..... 😕


 
Posted : 22/10/2014 12:33 pm
Posts: 0
Free Member
 

in what way are they shit all round? Personally I think they have many benefits over some other online retailers and LBS.

eg 365 day returns, free returns, competitive pricing, good selection. Even wangled £30 CRC voucher from them when one parcel was a day late.


 
Posted : 22/10/2014 12:50 pm

6 DAYS LEFT
We are currently at 95% of our target!