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Just been "invited" to take part in a CRC short survey following recent activity and first question asks about service for which I gave a low rating.
Follow up question was then "Which one area did we not do so well in" and now I'm stuck as I can't narrow it down to just one thing - they are just sh**te all round....
What a crap survey......
Never had a single issue with CRC. So i'd be honest, even if you've lots of points.
Don't tell them and they'll never fix the problem...
If they are so awful why do you use them? There are no shortage of other online retailers. I personally have never had any issues with them either.
My only issue with them is that they still use Parcelforce and they are the lowest of the low in courier terms in this part of the world.
Didn't say I wouldn't or won't use them - just think they are poor at what they do. Unavoidable in many ways, as they are distributor (and retailer) for many brands. If only life were as simple as binary decisions..... 😕
in what way are they shit all round? Personally I think they have many benefits over some other online retailers and LBS.
eg 365 day returns, free returns, competitive pricing, good selection. Even wangled £30 CRC voucher from them when one parcel was a day late.