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So ordered a frame and headset on the 3rd and it's still sat in processing. It's like 3 items? What are they doing, whittling the frame from lead for me? I get that shipping will take a while but picking the order? Agggh I want my stuff!
you wanna write a strongly worded fax to the CEO!
Ah, thought this was a PSA that they'd started stocking Spesh tyres.
If I remember correctly, Frames still go through the 'bike mechanic' work flow to be checked over, Not straight out of stock in the warehouse like pedals or something. This takes extra time.
They may be searching for stock. Just because the website says it's in stock doesn't mean that it actually is. Hope I'm wrong but you might be getting an email shortly saying they can't fulfil the order.
We ordered a BX dropper a week ago last Monday, it wasn't dispatched until the Friday and it arrived on the Sunday after we ordered it. I dunno, maybe they're stretched thin at the minute?
Yeah, I suspect it's just staffing issues like everyone else, but the stock issue does sit at the back of my mind. Here is hoping for the right email soon.
out of interest... what did you go for?
Ragley Marley in bright Orange as a winter bike. đŸ™‚
Has winter started already?! Hope you get it soon OP.
I recently waited around 10 days for a Hope headset from CRC, it was 'in stock' when I ordered it and I now remember why I stopped using them
Update! Good news is that everything has shipped. Bad news is that it’s coming via Yodel. At least we are going to a petting zoo tomorrow so I can find a handy goat to appease the gods.
No heavy petting
No bombing
we are going to a petting zoo tomorrow
Apparently very popular in Scandinavia, possibly the creepiest album cover ever.
Right, so Yodel has lived up to their typical chaos. Order shipped two two parts, which is fine apart from Yodel put these in different vans, We missed the frame as TBH I was not expecting it to arrive on a Saturday so were out and now tracking says it's still at the depot but will also be delivered today? Have I brought Schodingers frame?
Recently Yodel took three weeks to get a tyre from Wiggle and return it from whence it came. Apparently no access to my address, although DPD, Sainsburys, Parcel Force, Amazon and various other people managed it, and Yodel managed it the week before. Wiggle recent it by other means and it arrived on time and with no issues.