cracked frame, advi...
 

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[Closed] cracked frame, advice welcomed

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Hi all

I am looking for some advice.

I purchased an entry level hardtail from a well know brand in 2009 and it has now been found to have a crack in the frame at a weld point.

The bike is not pushed that hard, only occasional intermediate XC use, nothing drastic.

Would you expect a hardtail to develop such a fault within that kind of age? (aluminium frame).

I ask as when I bought the bike, I enquired on the frame warranty and was assured verbally that should anything happen with that kind of frame it would definitely be a warranty job due to the brand in question.

Obviously the bike is in it's 6th year of use and I am being told now that the bike is at the expected limit of it's lifespan and the best I can be offered is 50% of a new model (bike is 26" wheels), so I will have to go with at least a 650b model now , rendering all components on the cracked bike useless.

Does this seem like a realistic deal, given the facts and age of the bike?

I do not want to start a witch hunt or anything of that nature. All I am asking is does this sound like a fair deal, as I will struggle to even raise 50% of a new model these days.

Thanks for any advice you can give.


 
Posted : 15/08/2015 4:56 pm
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Why would it render all parts useless from the 26er!?

Given that aluminium frames are given roughly 5 years for fatigue life give or take.

50% off sounds good imo!


 
Posted : 15/08/2015 4:59 pm
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Pics?


 
Posted : 15/08/2015 5:04 pm
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Yes I do think a 50% discount on a new frame after 6y of use on the old one is pretty reasonable. It's unfortunate that the sizes have changed but that's life.


 
Posted : 15/08/2015 5:05 pm
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Why keep the brand a secret? 50% off sounds pretty good (bike or frame?). I'll bet you can use your existing wheels, and even fork with the correct headset.


 
Posted : 15/08/2015 5:10 pm
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I ask as when I bought the bike, I enquired on the frame warranty and was assured verbally that should anything happen with that kind of frame it would definitely be a warranty job due to the brand in question.

What was said to you verbally makes no difference at all. What was the stated guarantee from the manufacturer?


 
Posted : 15/08/2015 5:12 pm
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Really depends on what the warranty actually says as a matter of fact as of 2009 - Lifetime means lifetime of the owner for some companies, so if this is the case then there shouldn't really be any grey area over a warranty claim. The crack has arisen in normal use and not through a crash etc, so case closed.

Not all companies have this policy and would argue that lifetime means lifetime of the bike, to be arbitrarily determined. 50% off here sounds pretty good.

So find out the actual warranty terms and take it from there.


 
Posted : 15/08/2015 5:16 pm
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From your previous posts on this forum I assume it is your Specialized Rockhopper? If it is just take it back to the dealer and ask them to look at it. They are normally very good.


 
Posted : 15/08/2015 5:16 pm
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Why would it render all parts useless from the 26er!?
Given that aluminium frames are given roughly 5 years for fatigue life give or take.
50% off sounds good imo!

Maybe but if it's spent most of its life in the shed then It's not going to ge that fatigued. Depends on the written warranty I'd have thought.


 
Posted : 15/08/2015 5:16 pm
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I am afraid that pics won't help as nothing can be seen externally. The bike clicks under load and the supplier has confirmed it is cracked frame (probably inside?)

I see initial response is looking like I am being offered a good deal, which is good-I just needed a second opinion on what on lifespan.

Not all parts cannot be used again obviously, it is just a pisser for me as I have spent cash on a new rear wheel, cassette, chain, middle chain ring etc

perhaps you are right, I will may have to bite the bullet and save more.


 
Posted : 15/08/2015 5:16 pm
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Sounds ok to me, I'd take their offer.

If it is a shop, they may be able to provide a suitable frame and transfer bits over at a reasonable cost. Or you could provide a fram, the likes of on-one have some very reasonably priced frames.

Personally I'd be taking the "lets work together" approach if it is a shop to get the best outcome. Tell them if you can't afford the bike and see if they wil help on the frame front. Also a lot of the components won't be obsolete. Maybe the forks and wheels which could be sold.


 
Posted : 15/08/2015 5:19 pm
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Specialized Rockhopper? This is when "Lifetime" seems to have more than one meaning 🙄

LIMITED LIFETIME WARRANTY ON FRAMES AND FRAMESETS

Also subject to the following limitations, terms and conditions, Specialized warrants to the original owner of this bicycle that this Specialized bicycle’s frame or frameset when new is free of defective materials and workmanship. The lifetime limited warranty is conditioned upon the bicycle being operated under normal conditions and use, and properly maintained. This limited warranty does not apply to paint/finish or components attached to the bicycle frame/frameset such as front forks (unless Specialized branded non-suspension forks forming part of the frameset), wheels, drivetrain, brakes, seatpost, handlebar and stem or any suspension related parts or components. Paint/finish, components attached to the bicycle frame/frameset such as front forks (to the extent not covered by this limited warranty), wheels, drivetrain, brakes, seatpost, handlebar and stem or any suspension related parts or components are covered under the limited two (2) year warranty (above). Certain suspension related parts or components may also be covered under the limited five (5) year warranty (below). This warranty is void if the bicycle or frameset was not assembled by an authorised Specialized dealer in accordance with Specialized’s instructions and does not transfer to subsequent owners of this bicycle.

ADDITIONAL CONDITIONS

This Limited Warranty is made on new Specialized bicycles or framesets purchased from an authorised Specialized dealer. In order to exercise your rights under this limited warranty, the bicycle or frameset must be presented to an authorised Specialized dealer, together with a proof of purchase. Should this bicycle, frameset or any part be determined by Specialized to be covered by this warranty, it will be repaired or replaced, at Specialized’s sole option, which will be conclusive and binding. Under no circumstances does this limited warranty include the cost of travel or shipment to and from an authorised Specialized dealer. Such costs, if any, shall be borne by the owner. This limited warranty does not apply to normal wear and tear, nor to claimed defects, malfunctions or failures that result from abuse, neglect, improper assembly, improper maintenance, alteration, collision, crash or misuse. This bicycle or frameset has not been designed, engineered, distributed, manufactured, or retailed for use in trick riding, ramp riding, jumping, aggressive riding, riding on severe terrain, riding in severe climates, riding with heavy loads, commercial activities, or any similar activities; such use may damage the bicycle, can cause serious injury to the rider, and in all cases will void this warranty.


 
Posted : 15/08/2015 5:19 pm
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new rear wheel, cassette, chain, middle chain ring etc

Nothing to do with the crack in the frame, simple wear and tear.

Invisible/internal crack? V odd. Did you send the frame back or whole bike?


 
Posted : 15/08/2015 5:21 pm
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1. I'd be disappointed if a frame broke after six years of average use
2. I'd be very happy at being offered a replacement with a 50% discount given the age of the bike.
3. If you can't afford or don't want to spend the money it is going to cost to replace then it is indeed a pisser and you have my sympathy 🙁


 
Posted : 15/08/2015 5:21 pm
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50% off a new frame or a new bike?


 
Posted : 15/08/2015 5:30 pm
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50% off a whole new bike sounds awesome to be honest. You can sell all the old kit off your broken 26er on eBay. You might be able to sell the broken frame as well as there will probably be someone who may have a go at fixing it.


 
Posted : 15/08/2015 5:33 pm
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What about just getting a cheap 26 ht frame to swap over all your bits to. Might be cheaper than the 50% you have been offered.

The assisted purchase scheme seem mostly fair


 
Posted : 15/08/2015 5:33 pm
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Hi again

it was 50% of a whole new bike. The bike has not sat in a shed either, it is as well maintained as I can make it. I know that the wear and tear parts I had replaced have no bearing on the issue, it's just a pisser having done this and now the frame is gone.

The whole bike went back and has been confirmed as cracked.

Thank you all for your input. I now know I am being offered a good deal on a replacement bike, that is what I was trying to determine. Time to start saving.

Perhaps I will try selling the bike as spares only and see how it goes.

Thanks again for all your advice, much appreciated.


 
Posted : 15/08/2015 5:48 pm
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I'd be well chuffed with 50% off a whole new bike as a deal after 6 years, used a lot or not at all.


 
Posted : 15/08/2015 6:00 pm
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What size frame do you need? I've got an old 19" P7 frame sat doing nothing in the shed going cheap.


 
Posted : 15/08/2015 6:00 pm
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You might find, if the whole bike has been sent off, that the 50% discount will be conditional on them keeping your old bike.


 
Posted : 16/08/2015 5:15 pm
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I've never heard of an invisible internal crack that can't be seen. Who is it that's diagnosed that?


 
Posted : 16/08/2015 5:23 pm
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+1 for 50% off a new bike sounding like a good deal, but if you can't afford that then

What about just getting a cheap 26 ht frame to swap over all your bits to. Might be cheaper than the 50% you have been offered.

this. Either a used frame or a cheap "own-brand" from one of the mail order companies?


 
Posted : 16/08/2015 5:25 pm
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Vernon Barker in Dronfield can weld aluminium. A repair to my Scandal was £70.
Still going 2 years later,

APF


 
Posted : 16/08/2015 5:30 pm
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I've never heard of an invisible internal crack that can't be seen. Who is it that's diagnosed that?

My old Kula had an internal crack that couldn't be seen from the outside. Cracked where the top tube met the headtube but was overlapped by the down tube. Bore scope down revealed it.


 
Posted : 16/08/2015 5:38 pm
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Hi again

breadcrumb is describing pretty much the exact problem. When the cranks are flexed you can hear the 'click' from the frame at the point breadcrumb describes and if you placed your finger over the weld point at that spot, you can feel the frame flex. Anyway, the shop's supplier have confirmed it.

I will be going into the shop this weekend to see what they have to say, but I will not be accepting any deal if they wish to keep the entire bike.

I will let you know how it goes as I appreciate all the advice.


 
Posted : 19/08/2015 8:15 pm
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I managed to scrape together enough for the evo 650b version with 50% off.

Specialized need to keep the frame though I can keep the components.

All in all quite happy with the outcome and I have a fair bit higher spec to play with now.

The handlebars seem way wider than what I am used to but will just have to see how it goes.

Thanks for all your help.


 
Posted : 25/08/2015 7:20 pm

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