[Closed] cracked cannondale frame after crash

You sure it's not a sticker?

A stupid wee fall on some ice, a bashed knee and I'm now into my third week of no riding. In some ways I'd rather be £500 lighter than be losing riding (and skiing) time.

I know what you mean scotroutes, hope your on the mend. Its not a sticker, i'll put up a few more pictures later now i know they work.

Carbon's easier to repair (for specialists) than you might think. Speak to these guys, highly recommended and a lot cheaper than a new frame:

[url= http://www.carboncyclerepairs.co.uk/index.html ]http://www.carboncyclerepairs.co.uk/index.html[/url]

Thanks for the info however its an aluminium frame and there's a crease in the downtube.

That's a shame, is there a time limit on the £500 frame is it a deal or crash replacement? Not sure if I could trust a repair like that.

Not sure on the time limit been exploring all options but think this is the only one left. Enquired about a crash replacement but cannondale uk showed no interest and even said they don't officially offer one even though its advertised on their website. Their advice was to see if home insurance would cover it.

That really sucks, but with a crease in the down tube that frame is toast 🙁 Anyway you could beg steal or borrow the money for the frame ? I'd be worried about getting a new one if you left it to long.

Just pumped £1k into car repairs, will contact pauls on monday, trouble is with parts like the dyad shock and straight 1.5 steerer my options are limited...... to cannondale.

I would speak to your home insurance, it is what they are there for. A Bird Aeris would take a 1.5" steerer, as would anything else with a 44mm steerer tube. If you go through insurance you will also get the right shock.

Shame but accidents do happen. Lucky you're not injured which is the important thing. Sadly the frame looks dead and although its £500 for a replacement frame, I think this is the best route to take, even if you have to wait a bit to save up for it.

Ask Pauls Cycles if a deposit would secure the frame and then get it later. We crashed and wrote off two S Works frames in the Alps within two days. Specialized UK were first class with discounted crash replacement frames but still felt a bit sick at the time.

I'll look at the home insurance option and thanks for the bird info.... i've lost a touch of faith in cannondale. It was my fault but it was not a big impact. As a few have said its good that i escaped without injury.

If it helps Bird are meant to be superb with their after sales service!

I would speak to your home insurance, it is what they are there for.

Really?

Ok, i know it's not recommended, but you can easily fix the frame with access to a tig welder and possibly a large vise + 10 foot length of scaffolding!

Simply cut the crease out, bend the frame straight, then weld a sodding great bit of ally plate over the top. No, it won't look good, but if you just want to get riding again for a small amount of cash, it'll get you up and running whilst you save up for a new frame!

Why not? If you dropped your laptop you'd claim, if you knocked your telly over you'd claim, if you set fire to your kitchen while cooking you'd claim, isn't this is exactly what accidental damage cover is for?

Never heard of anyone claiming for a bike they've crashed whilst riding. If so I'd love to know the company.

I've had two replaced ( over 10 years ago now) after accidents that resulted in snapped frames, was with cycle scheme though on a dedicated policy, not just contents cover, although if you have accidental damage cover on your policy I would think you have a fair shot with a claim. Not saying it won't put premiums up etc. but when I claimed with cycle scheme they replaced two frames that I would not have otherwise been able to replace and made the policy well worth the cost

My mate claimed for a crash damaged frame, not sure which company though.

I have no answers, but I feel really bad for your situation... I hope your sort it...

I did it for a road bike, crashed into a car on the tram lines in Sheffield and cracked the frame, bent the bars and ruined both wheels. Insurance paid out the value of a new bike within a week. Premiums not really affected. This was a policy underwritten by AXA with accidental damage away from home cover. Also paid to fix the car.

You can insure just about anything so with a specific policy for the bike I get it. But on a home policy ? How would they know frame broke in an accidental crash and didn't just break. If so you'd never have to worry about an out of warranty frame breaking ever again, "I fell of and it broke". Love to be wrong 😀

Edit: maybe I am looking at murobikers post. Worth checking it out OP.

even said they don't officially offer one even though its advertised on their website

well that would be illegal

It would apply in that situation anyway. It is still accidental damage.

Why not? If you dropped your laptop you'd claim, if you knocked your telly over you'd claim, if you set fire to your kitchen while cooking you'd claim, isn't this is exactly what accidental damage cover is for?

I think the clue is in the word HOME insurance .Unless you have some fancy clause in your policy .

You could tell them you did it whilst riding down the stairs

*joke*

I think the clue is in the word HOME insurance .Unless you have some fancy clause in your policy

or, you know, your bikes are actually insured under your HOME insurance policy? My HOME insurance covers my bikes from being stolen *gasp* AWAY from the home.

I think the clue is in the word HOME insurance

John Lewis Specialist Home covers my bikes and canoes and £10k worth of personal gear away from home, locked to car roof or rack, in use on trails or river (upto grade 2), locked to immovable object or in use or theft from me.

How would they know frame broke in an accidental crash and didn't just break.

It's possible to claim for frames that "just break" on some policies too.

Most of us probably wouldn't, for different reasons - but it has been done.

But on a home policy ? How would they know frame broke in an accidental crash and didn't just break

The same way they know that you did accidentally drop you laptop and didn't just throw it on the floor because you fancied an upgrade...basically just down to trust. I wouldn't fraudulently claim but I imagine some people do.

I think the clue is in the word HOME insurance .Unless you have some fancy clause in your policy

And as others have said above my HOME policy also covers my belongings away from the home, most policies do so go untwist your undies and check yours 😛

I have accidental damage for my bikes away from home, so if I break it, I pay £75 and give them a broken bike and await a replacement. Not had to use it yet, but that's why I pay insurance in case I do.

I snapped a bike about 10 years ago and claimed on insurance, i had accidental damage cover which included damage away from the home

Once it is determined that the bike must be replaced. The retailer will contact Cannondale for more details regarding pricing and availability.

and

Pauls cycles have offered me a new Trigger 3 frame minus the shock for £500

you got the bike for an absolute steal in the first place, so it's still a good deal +500

you got the bike for an absolute steal in the first place, so it's still a good deal +500

I don't recall the OP saying otherwise but not everyone can magically find £500 just like that.

I don't recall the OP saying otherwise but not everyone can magically find £500 just like that.

but you can ameliorate the magnitude of the expense by contextualising it.

Easy for you to say.
If you've been able to purchase a 'better' bike than you'd normally be able to because a reduction in its purchase price brought it to a level you could just afford as opposed to simply spending less than you were able to then an extra £500 may be beyond your means.
My commiserations op, hope you're able to come to some resolution.

crashtestmonkey - Member
I think the clue is in the word HOME insurance .Unless you have some fancy clause in your policy
or, you know, your bikes are actually insured under your HOME insurance policy? My HOME insurance covers my bikes from being stolen *gasp* AWAY from the home.

I'm happy to be proven wrong but don't those type of policies cost an arm and a leg ?

It added about £100 to our policy to cover bikes away from home, and accidental damage.

Nope. That's pretty standard and something I've always had for whatever small cost it incurs

If you've been able to purchase a 'better' bike than you'd normally be able to because a reduction in its purchase price brought it to a level you could just afford as opposed to simply spending less than you were able to then an extra £500 may be beyond your means.

every bike I own is beyond my means. I stretch myself financially, but justify it by placing a value on the amount of recreation I get. It takes the sting out of doing without other stuff.

not being flippant, it's how I deal with it.

I'm happy to be proven wrong but don't those type of policies cost an arm and a leg ?

Nope, accidental damage cover and cover away from home is pretty common, certainly been standard inclusion on every policy I've ever had and not listed as extra cost

Not claimed for bike but insurance paid out four k for hearing aids after they fell out of my pocket on the bike and were run over by traffic. To my shame I was on a road bike. Home and away with Halifax covered bikes as named items. Get a quote, most insurances do it. Think up to 30 days away in one stretch

M&S premium contents insurance covered bikes for accidental damage including crash damage. Even if you are not sure, IRS worth asking as they'll soon tell you if it's not covered!

I've had a new frame out of M&S Home Insurance - the only thing they stipulated was that it needed to have been damaged as a result of a specific incident rather than wear and tear etc.

I think my excess was £50 on a roughly £500 frame and I then sold the old one on as spares or repair so worked out ok.

Policy doesn't cost all that much, covers bikes to any value at home or away and has no specific lock requirements other than "at least try and lock it with something". I pay for the insurance so I'll use it whenever I want rather than save it for a special occasion!

Had away from home cover on loads when I was in the UK, got the same here, excess goes up for carbon and racing but thats it.
It's 1) worth reading the policy before you buy
2) Picking a policy that covers you for what you want/need

Amazingly not all insurance is the same.

As for crash replacement I think they generally go with we will do what we can to offer you blah blah blah.
What that is reliant on is them having spare frames that are not set aside for warranty. If they don't have any Alu left then I can see then not wanting to do you a cheap carbon one or they couldn't beat what Pauls Cycles offered you.

Well the home insurance was a no go. Pauls Cycles have agreed that a £200 deposit will secure the frame for 28 days. I have the cash for the frame but with my luck I'd better keep something in reserve.

I challenged Cannondale UK/sports cycling group about the replacement scheme but they have failed to reply, if Paul's Cycles did not have any frames then I really would have been up the creak.

I'll definitely look into the appropriate insurance, especially after finding out how little help Cannondale were prepared to offer.

cannondale uk showed no interest

They appear to be very good at that 🙁

New frame arrived today courtesy of pauls cycles.... was looking at some new wheels/rims to add a bit of colour to it as its all very black (trigger 3 frame). Would love something like mavic deemax but a bit pricey for me.

Don't feel as bad now.... looks like somebody else has done the same thing.

http://m.pinkbike.com/buysell/2039743/

Mate just had is 2015 Carbon replaced as the swing arm snapped, warranty does work for that sort of stuff. (3 day turnaround too)

That's good to hear. There was a guy on the Trigger thread that had bother with a carbon frame. I suppose if there churning out so many there will always be a few failures.