CR code not working...
 

  You don't need to be an 'investor' to invest in Singletrack: 6 days left: 95% of target - Find out more

[Closed] CR code not working!!!

7 Posts
6 Users
0 Reactions
94 Views
Posts: 0
Free Member
Topic starter
 

Just tried to use the Chain Reaction voucher code and it has gone from their website and it won't accept it even though it said valid till 31/12/13. How bloody annoying.

Anyone else got valid code??

Thanks


 
Posted : 31/12/2013 10:56 pm
Posts: 0
Free Member
 

some stuff is excluded, such as Endura, might be worth checking the exclusions


 
Posted : 01/01/2014 8:54 am
Posts: 0
Free Member
 

They seem to have sharpened up their act on this now, what I have found in the last week:

The vouchers are not transferable
You must be logged into your account for them to work
If any other account has tried to use them they will not work again
If you have a standard UK5 or UK10 code loaded, they will not work and will not work again once you reload the order

So it looks like you get one shot at using them and it has to be correct or it fails!

If anyone knows ways round the above or I have put them in wrongly then please let me know.

Iain


 
Posted : 01/01/2014 9:22 am
Posts: 13942
Full Member
 

I think they ended the offer at the end of the working day on the 31st rather than at midnight as it implied. I was so annoyed by this I sent them an angry message and then went on a hunt to find the parts I needed at a good price elsewhere.


 
Posted : 01/01/2014 9:34 am
Posts: 14
Free Member
 

It's got me on a few previous codes so checked the offer. Finishes 31/12/13 at 2pm.

[url= http://www.chainreactioncycles.com/customer-service/promotions-vouchers ]CRC Customer Services[/url]

Scroll to the bottom for exclusions etc.


 
Posted : 01/01/2014 10:59 am
Posts: 0
Free Member
 

Try je james
just bought a great value slx chainset


 
Posted : 01/01/2014 11:09 am
 chip
Posts: 0
Free Member
 

It would save some confusion if the offers ended at midnight instead of the afternoon, but i personally always find crc spot on.

When I recently bought a new frame I forgot to apply the voucher code,
It was late at night so rang them the next day and told them so.
Was told I could not be refunded then £10 as the order had already gone to the warehouse but would email me a code for £10 credit, which I immediately used to buy a spare mech hanger for said frame.

I am waiting on some wheels I won on eBay just before Xmas and a freewheel I ordered from another bike store also before Xmas, but due to the festive season I am not so surprised I am still waiting.
Yet I ordered a new xt triple crankset from crc on Saturday and that arrived yesterday.


 
Posted : 01/01/2014 11:17 am
Posts: 0
Free Member
Topic starter
 

I emailed them last night to moan. It's just a bit annoying to end a promo half way though the day.

I'll still continue to use them as I've had no issues in the past and I suppose I should have read the small print


 
Posted : 01/01/2014 12:41 pm

6 DAYS LEFT
We are currently at 95% of our target!