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The wife was hit by a car on her way home on her bike, thankfully it was relatively low speed and she's fine. As far as the bike is concerned the mech hanger has broken and the mech might be gone as well, but everything else looks ok. We've got the drivers details, so I'm thinking it would be best to put it into the LBS for a check and to do any repairs then ask for the cash/get insurance involved. Does that seem logical?
Get onto your home insurers in the first instance as they may be able to provide legal support. Assuming you've not got any other legal cover. BC etc.
Failing that I'd get onto their insurance company asap. Forget getting cash out of them itll never happen.
Good luck
We're both with BC so have cover through them - the bike looks fine other than the mech tbh so it's not likely to be a large amount.
In that case get straight onto BC and follow whatever process they give you. Doing things your own way can end up slowing things down
Agreed go straight to BC that's what your paying for.
Get on to BC, they've been very helpful when I've needed them.