[Closed] Canyon Bikes - My experience (good)

Hi Guys thought id share my experience of dealing with Canyon Bikes in gemany
There are some bad reviews of there service floating around so i thought it fair that i shared my very good experience as well. Just so you know im not affiliated with them in any way so just an honist review for people thinking of taking the plunge and ordering from them
So i ordered a strive 7 al in med as it was showing in stock in raw/blue (nice colour but shows any marks on the frame)
I discussed my size with the uk sales guys who always answered the phone and were friendly the online size thing had me on the cusp of med or large in the end i went medium (was in stock !)
I was reasured that i could assemble the bike take it for a ride around in a carpark etc to see sizing and if it wasnt right they would come and collect it and send me the different size or refund me in full inc postage fees (sounded to good to be true)
Well i got the bike after about 5 days built it and it did feel to short so i called the uk line explaned the situation and that they didnt have any larges coming for 5 weeks and i was due to go to wales riding in 2 so could i have a refund - yes you can was the reply and we'll come and get it from you.
It took around a week to get picked up and have the money back in my account they refunded as they said everthing i paid inc my postage costs on the initial order so getting that bike to me and trying it then returning cost me nothing
I would defo buy from them again
One thing to remember is to make sure befor you make your payment you call your bank to get them to allow the debit as mine stopped it first time untill i approved it, also they did something a bit weird with the refund they credited it to my account but i could not use it for a couple of days - strange but all worked out fine
hope this helps people make a choice and i hope you have a good experience with them