Canyon. A good bet ...
 

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[Closed] Canyon. A good bet yet?

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I nearly got a Dude last year from Canyon.

But ridiculous leadtimes despite apparent stock made me cancel.

They are reducing 2016 Dude's again, and it's a killer spec for the money.

But are Canyon a reasonable bet yet? Or will I end up chasing Mastercard again to get my money back?


 
Posted : 15/11/2016 2:24 pm
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I must stop drooling over that "fatrol" CF 8.0 reduced to £1469! 😯

Those BR 2250 wheels would cost ~£500(?) alone.

Just found out on web chat that front is 150mm and the rear is 197mm hubs.


 
Posted : 15/11/2016 3:00 pm
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they've apparently sorted their delivery turnaround times if that's what you mean (teething problems with new IT apparently).

Whether their intermittent customer service quality has changed is a different matter (some glowing, some horror stories).

I keep stepping away from the Dude, also like the look of the now-reduced Endurace disc road bike (guess that's reduced as it's 9000 Dura Ace and Shimano have just introduced a gopping newer version).


 
Posted : 15/11/2016 3:29 pm
 jimw
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My Canyon Nerve AL29 is approaching 4 years old. I have had no issues since the first weeks when a problem with the wheels was sorted out efficiently.
Two others friends have had to use their warranty process ( both carbon frame bearing issues) and it took no longer to sort out than others who have had Trek EX carbon frame failures TBH ( although not as quick as Giant for the two other friends who have had Anthem frame failures and replaced under warranty)


 
Posted : 15/11/2016 3:56 pm
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Bought a Grand Canyon 29er last year, took about 4 weeks to arrive. Zero issues. Brilliant bike too.


 
Posted : 15/11/2016 3:59 pm
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Those BR 2250 wheels would cost ~£500(?) alone

Closer to £600 in the UK. Plus £400+ for a Bluto and you're paying £700 for the rest of the bike; including a Carbon frame.

Seriously tempted to give it a go. It's not as if there's suspension linkages to go wrong to trouble the warranty


 
Posted : 15/11/2016 4:25 pm
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The ENDURACE CF SLX is an awesome bike.
delivery times were about 7-10 days, customer service whilst slow to get going is fine once they are up to speed.


 
Posted : 15/11/2016 4:45 pm
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their customer service for me has been excellent, I lost a bolt (specific shape) which was replaced very quickly and also contacted them today with a query about my rear shock, email answered by lunch time.


 
Posted : 15/11/2016 9:01 pm

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