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I don't post much on here, but I do "lurk" A LOT! Anyway, got abit carried away today and ordered a bike I didn't really need and couldn't really afford from Tredz. I paid via the V12 0% finance option.
Buyers remorse set in, and I decided I really had to cancel. I know online companies are obliged to give a cooling off period, But both Tredz and V12 were very obliging and courteous about cancelling even though I had wasted a fair bit of their time today.
So a big up form me to them, and another apology, and i will defo try to use them if poss in the future. Its was really nice surprise as i had expected the worst given how some some shops could react.
By name by nature
Yes!
Their internet service seems a mixed bag but as a local bike shop they're a good bunch who are riders themselves and I've always found their advice unbiased and never just about the sale.
I don't have much experience with them online but as a LBS they are pretty good and always to to chat to for a bit of advice
+1 I've only used them for online but service has been excellent, both in terms of speed and helpfulness
Terrible online, took 19 days to deliver an instock item.. Never will I use them again.