Anyone else receive...
 

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[Closed] Anyone else received an email from onyourbike.co.uk about an unmade order?

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Topic starter
 

Got an email saying my payment had been received, Though i have not made any orders, and their website has crashed / phones are engaged so was wondering if I wasn't the only one!


 
Posted : 15/02/2011 11:16 am
Posts: 251
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phone your bank and see if there's a payment gone?

also, I'd run a virus check if you followed a link on an email 'just in case'.


 
Posted : 15/02/2011 11:21 am
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Just got one as well - was for Feb 2009?? See post above. Nowt out my account. Think it is phishing - I would report it as spam and def virus check. Could be a trojan


 
Posted : 15/02/2011 11:43 am
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Topic starter
 

Yep, same. No attachments or owt so don't think it can have done anything.


 
Posted : 15/02/2011 11:47 am
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Me too,

"payment for your order xxxxxx has been received"

Date ordered September 2009

Never heard of them.


 
Posted : 15/02/2011 11:53 am
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Odd, I have ordered from them last Friday but already had a payment received email on Friday, but also got another one this morning, can't open anything on it though, the link doesn't seem to work. 😕


 
Posted : 15/02/2011 11:56 am
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Hmmm got one for oct 2009????? Proper weird this one.


 
Posted : 15/02/2011 11:57 am
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Same here - "Date Ordered: Monday 01 February, 2010"
No paymenys gone out of my accounts from what I can tell so far.


 
Posted : 15/02/2011 12:14 pm
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Sounds like peoples data has been stolen/sold from a bike related website?


 
Posted : 15/02/2011 12:36 pm
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Has STW been pwnd again?


 
Posted : 15/02/2011 12:48 pm
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The website says this now:

We have just mistakenly sent out approx 6000 emails in error to customers. if you have just received an email from us about payment received please ignore this template email sent to everyone, If you would like to speak to a member of staff please ring on 028 9127 0288 or email sales@onyourbike.co.uk, apologies about any inconvenience caused


 
Posted : 15/02/2011 12:55 pm
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If you would like to speak to a member of staff please ring

6000 emails

wouldnt want to be the one left holding that particular baby 🙂


 
Posted : 15/02/2011 12:58 pm
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[quote=xiphon]Has STW been pwnd again?

Don't think so, I only just joined to reply to this.


 
Posted : 15/02/2011 12:58 pm
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Just got an email from them,

"Hi,
Apologies to anyone who has just received an email thanking them for their
payment. This email was sent in error to all our customers and not just
todays customers who should have received it.

We apologise for this error and any inconvenience it may have caused

On Your Bike
028 9127 0288"


 
Posted : 15/02/2011 12:58 pm

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